-
December 2023 by Kisssca K
Stayed for 5 days and had an incredible experience. The hotel is beautiful and very clean, parking was a breeze, staff are friendly and the location was convenient. We loved the bar/restaurant downstairs. The pool was very spacious and fun to swim in. I’d definitely want to stay again. The only con was the market in the lobby was unbelievably overpriced but nonetheless stocked with anything you could think of. Thank you all for the service!
-
December 2023 by Vannah Willow
It was pretty good has all the Hilton amenities that I enjoy plus a hot tub and pool really nice at night, price was alright, not really worth paying extra for the balcony I don’t think the views were really worth it, my boyfriend also woke up with a ringworm looking rash on him so we will see what that turns out to be .. hopefully that’s not the case and I would hope things are cleaned well enough that this wouldn’t happen. Will revise my review when I find out.
-
December 2023 by Brett Cohen
Putting this out there first, if you own an EV do not stay here expecting to charge. There are chargers on the 4th floor that are now owned by the hotel. They cost $2/ hr but they are on a private network and use the blink the app. The blink app kept crashing on me, this rendering it useless and when the desk person tried to send me the link to sign up and be approved to use the charging station I never got the email. I was hoping activation link would allow the app to work maybe??? If you're thinking you could have the valet deal with it, think again, they can't. This is unfortunate cause I did call ahead of time to confirm ev charging and was told "we have charging in the garage and not sure how much it costs." I think if the hotel doesn't even control the parking they shouldn't list it on their site as an amenity.Outside of that, the hotel was nice, staff was great-ish, room was nice besides the fact it seemed like the AC ran all night trying to cool the place to 68 and it's winter. Location is secluded yet close to shopping and north east activities. Food was good, though I was surprised a "nice" hotel in Scottsdale doesn't have fresh squeezed OJ.
-
December 2023 by Alicia Porubsky
Stayed for a night for a little stay-cation. Location was perfect for its proximity to Desert Ridge. Breanna provided excellent customer service when checking us in and even followed up with a text to ensure everything was good. Didn’t really deal with any other front desk personnel but everyone greeted us when we walked by.Nearby activities: Desert Ridge
-
December 2023 by Randi Pratt
5-star service! Every staff member we interacted with was so kind and inviting. They even took time to say hello to my 3 year old every time we walked by. The staff at the Desert Pony Tavern were also amazing and the food was delicious. The rooms were impeccably clean and inviting. Plenty of space for my family of 3. The location was also perfect. Easy access to the 101, close to Desert Ridge and High Street for food and shopping and a quick 15 min to Old Town Scottsdale.Lastly, I also stayed here about a year ago and the experience was the same, so it’s safe to say that this is their standard.Nearby activities: Easy access to anything you need or want to do in the Scottsdale or North Phoenix area. Highly recommend High Street for food and drinks. Desert Ridge has Comicx Restaurant for a family friendly experience with all things super hero. Sea Odyssey and the Butterfly Experience. And Old Town Scottsdale.Noteworthy details: Although we didn’t partake in the pool as it was chilly out, it’s a gorgeous pool with lots of seating and the restaurant is right next to it with wonderful outdoor seating including fire pits.
-
November 2023 by Yesenia V.
Such a beautiful hotel highly recommend super clean, super friendly staff super fun for the kids and family to stay.
-
November 2023 by Zabrina W.
This is a beautiful new hotel. The staff is pleasant and the atmosphere is extremely nice to look at. They have great artwork throughout the hotel which has an Arizona theme. The room is modern but things like linen are basic. The sheets are clean but not necessarily soft and lush. The shower and tub are great but not really any fancy shower head features or settings. The room has a coffee maker, safe and basic amenities. I did stay in a basic room, so maybe if you upgrade things may be a bit different. Overall I enjoyed my stay and would recommend for a quiet pleasant clean environment.
-
November 2023 by David Boissonault
I would absolutely recommend this hotel to anyone. They are constantly cleaning the property and you are always greeted by every employee you see.High end professionalism. If u could give it more than 5 stars I would. Thank you Hilton Cavasson for such an amazing experience.Food & drinks: As a Diamond member I paid for practically nothing as both my wife and I received a 15.00 per day credit. And the wait staff at the restaurant is phenomenal. After the first night, they remember our drink orders even though they changed out.
-
November 2023 by Sarah Proctor
Our new favorite hotel in Scottsdale! The Greatest location for starters. The rooms are so comfortable and thoughtfully equipped with things like nightlights, a cold refrigerator, and cold working air conditioning controllable by your room. The room and common areas were clean and the team members were friendly and helpful. Easy parking too! Loved, loved, loved our stay!Nearby activities: Kierland Commons is 10 minutes away, City North and Desert Ridge is 5 minutes away, and so much more!Noteworthy details: 10 minutes from Pinnacle Peak Park for an invigorating day hike!
-
November 2023 by Cory K.
The place is upgraded and looks nice. However our room would not set to the air conditioning setting of 70°. It remained at 75 room temperature. On a Saturday we tried to get breakfast at 10:30 and they weren't serving food. The attached Starbucks ran out of food by 9:45 am. They seem to have a wonderful upstairs lounge that is not open ever unless there is a paid for event in that room.Lots of possible good options in this hotel, but they failed.Not impressed
-
October 2023 by Premium Rides
We came for business & pleasure. If you're doing business in the area or simply looking for a beautiful hotel to stay at, look no further.Excellent location! Absolutely amazing food. The pool area opens up to the restaurant and bar, awesome vibes.Megan, the front office manager, happened to be in the front while checking in. Hands down the best service I've ever received at a hotel, ever! I'm not kidding. Megan went out of her way to make sure everything was perfect for us. This was without asking. She was just over the top great!See you again soon!Thanks,Premium Rides
-
October 2023 by Veronica Lemperle
This hotel is nice. The rooms are clean. Just a few things that annoyed us. It’s $25 to have your car valet parked (which they don’t tell you until you get your bill at the end). I forgot my pillow and even though they saw my husband walk about with me and got our car for us from valet they still made me walk inside to show my ID so he could run up to the room and grab it. I handed him the key right in front of them and he went up. What a waste of time.
-
October 2023 by Online R.
Exceptionally nice and convenient hotel with cordial and welcoming staff throughout the property, including front desk and restaurant. I highly recommend this hotel and their restaurant. While staying there, I had lunch at their Tavern Bistro and the pastrami sandwich was better than New York's and I am serious. So good that I asked the very attentive and professional server Haley to give me the name of the chef. Chef Soren's pastrami sandwich and green salad was incredibly delicious.
-
September 2023 by Steven Lasater
Came here for a plate ware and silverware convention. It is an extremely clean hotel property with ample parking. Great hotel I would definitely come back.
-
September 2023 by Sarah Salsa
If you love Hilton’s, you will love this one. Perfect customer service. Perfect location. Always clean. Very communicative and accommodating. While other hotels may have nicer add-on’s, you can’t go wrong with having the basic necessities (clean, safe, friendly, pool, quiet) provided perfectly every time.
