iWired is a trusted business in Scottsdale, AZ, and the Phoenix metro area, offering expert services in Home Automation, Security, Theatre & Audio, and Home Network solutions. The company is known for its quick response times and personalized service, with a team of highly trained professionals using the latest technology to create smart, secure, and entertaining homes. Customers appreciate the knowledgeable and friendly technicians who handle installations and troubleshooting effectively. For example, one customer praised a technician for going above and beyond during an internet outage, while another highlighted a technician's professionalism in cleaning and organizing wiring areas. The business's sales and operations team, led by dedicated staff, work hard to ensure customer satisfaction, though some reviews mention the need for better communication and follow-up. iWired also handles complex tasks like adjusting ports and resolving issues with equipment, demonstrating their commitment to service quality. While there have been some delays, such as issues with a refund check, overall, customers are pleased with the company's ability to install and manage home technology systems. Many customers feel that iWired's team members are professional, friendly, and committed to keeping their clients happy, making it a reliable choice for home automation and security needs.
Tony from iWired was courteous, efficient, and effective. Thank you!
August 2023
Cole is the best. He went above and beyond his job to try and find me a repair guy to come to ly home today, instead of just scheduling me for a different day. We rely on our internet just like so many of you and to go without it, is not fun. Thanks again Cole you are a rock star in customer service. ?
June 2023
I had an internet outage over the weekend and I couldn’t troubleshoot it. I spoke with Cole Hamilton who went above and beyond to ensure that I was able to get back up and running. The customer service was outstanding and employees like Cole is what sets IWired apart from their competition.
