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November 2023 by Jake F.
The $125 signature hand wash is extremely overpriced for what you get. Questionable sales tactics as well.
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October 2023 by Celeste N.
Took my car in for a wash, they talked me into upgrade for $49. The car was still filthy with bugs and grease on exterior, interior passenger was vacuumed, trunk never touched. Long story short, I get that sometimes things happen, my major gripe is that I called twice to notify the corporate office that I would like a voucher to come in for the vacuum as I have a bad knee and cannot do myself. I was assured I would receive a contact back. It has been 2 weeks since my 2nd call and crickets from them. I even provided pictures to them right after the "so called" car wash. Bad customer service.
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September 2023 by Amber F.
I use to come here all the time! Until the quality just went down! I figured give them one more try! So I got my car washed at this location this morning. Must have new managers .... Because Johnny (the manager) I've never seen him!!! He was very professional and smiling and greeting the customers. When they called my car ready the manager Johnny met me at my car and double checked with on the quality ! Definitely coming back.
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August 2023 by Russ Cummings
I had a small issue. I visited the location at Tempe town lake, and spoke with Rico. He provided excellent customer service, and was able to handle the issue to my complete satisfaction. I highly recommend this location, and I will be going back. Thanks Rico!
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July 2023 by Jerry G.
Whoever the guy is at the car wash entrance has absolutely no personality. He motions to drivers with such rude gestures, and looks like he just doesn't want to be there. I get it, you work at a carwash. It's a thankless job, but leave the poor attitude at home and learn some professionalism.
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July 2023 by Bart J.
I brought our SUV there for a interior and exterior wash and carpet shampoo. Maybe it was because it was the end of the day and they didn't want to do the entire job, but I found many problems and stuff that was not accused up even trash in the third row that they totally ignored I had read negative things about this place over the last year or so, but thought I would give him the benefit of the doubt Sadly, I don't think I'll return, but too bad because the location is very good
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May 2023 by Marc G.
Jackson's car wash on Scottsdale Rd is by far THE BEST car wash I the valley. I have been using them for years. Far better job and their customer service is far Superior. Zachery ROCKS!!!!
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May 2023 by Gus L.
Rame,Mikal, Fidensio did a fantastic job with cleaning and washing my truck. The new management crew of this particular Jackson's I would highly recommend. Bringing my other vehicles to get washed.
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May 2023 by Carmelo T.
Rame, Mikal Darin phenomenal crew. Great value. My go to place all the time for the best car wash.
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May 2023 by Garrett M.
Big shoutout to Rame, and Mikal for the attentive and awesome service on my Audi Rs6! Great service always fast and friendly will definitely be coming back!
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February 2023 by Billy Dyas
Sold me an annual membership and then scam me on it! Told me he would be a VIP and it wasn't contacted corporate explain the situation never heard back from them ghosted!Services: Auto interior vacuuming
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January 2023 by Jonathan Arrowood
I use Jackson’s regularly, including washes and detailing. It’s never been the best clean, but it was convenient, and detail when performed by Deyshawn is fantastic. However, since they put in the new system in Nov 2022 it has been a terrible experience. It takes far longer to get a simple wash, no one knows what they are doing, and the washes are worse - probably because workers and frustrated and so they don’t care. I suggest finding somewhere else to wash your car.Services: Auto interior vacuuming
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December 2022 by CHUCK LOWITZ
At the 20th &Highland loc had a collision in tunnel. They have not answered phone msgs from me or my insurance. Makes it appear they have something to hide. Looking for a new wash.
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November 2022 by Kimberly H.
Rico is the absolute best! The attention to detail meets and exceeds my expectations every time. The hospitality Rico inherently breathes is comforting and welcoming. Not only do I come here to have my car done by professionals it's also to see wonderful people, like Rico.
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November 2022 by Noah B.
Rico is the best! Best guys and best wash in town! Highly recommend their service. If you're in NoSco definitely come here.
