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November 2023 by Jake F.
The $125 signature hand wash is extremely overpriced for what you get. Questionable sales tactics as well.
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November 2023 by JamokeBob
I've been coming to this location for a couple years now for regular staffed washes. They are 10X better than Cobblestone on Scottsdale Rd. Today i had my 2017 Jeep detailed by Brandon and he did an EXCELLENT job. He was very keen to pay attention to every part of the vehicle and both the inside and out were gleaming as if the Jeep was new. I will definitelly use them again for detailing service!Services: Full body wash
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October 2023 by Celeste N.
Took my car in for a wash, they talked me into upgrade for $49. The car was still filthy with bugs and grease on exterior, interior passenger was vacuumed, trunk never touched. Long story short, I get that sometimes things happen, my major gripe is that I called twice to notify the corporate office that I would like a voucher to come in for the vacuum as I have a bad knee and cannot do myself. I was assured I would receive a contact back. It has been 2 weeks since my 2nd call and crickets from them. I even provided pictures to them right after the "so called" car wash. Bad customer service.
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October 2023 by Marc Gleeman
I have been a monthly member at this location for 4 years. The customer service is outstanding. I wash my car at least once/week. One of the managers, Liam, is an example of a person that takes pride in his work. He cares for each vehicle is if it was his own. I appreciate the job that is done on my car and very importantly his friendly and professional customer service.
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October 2023 by Lonnie Brock
Since they closed their desk and inside operations, and moved vaccuuming to the end, the service and results have been poor. The greeter is generally slow while trying to sell services to other customers, as well as unfriendly and less than helpful. They leave the inside of the windshield smeared, but you can't tell that until you are driving into the sun - and I've even asked them to be sure to get it clean. The only way to keep the film off is to make sure it is completely clean and dry. The tire dressing is never wiped after application, so it flies off the tires onto the side of the car after the wash. This place has gone down hill so much that after being a loyal customer for 6+ years, I am done and moving on to someplace new for my cas washes.Services: Full body wash
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September 2023 by Amber F.
I use to come here all the time! Until the quality just went down! I figured give them one more try! So I got my car washed at this location this morning. Must have new managers .... Because Johnny (the manager) I've never seen him!!! He was very professional and smiling and greeting the customers. When they called my car ready the manager Johnny met me at my car and double checked with on the quality ! Definitely coming back.
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September 2023 by Ruth Anne Lefkowitz
I stopped in today for a basic wash inside and out. I paid 27 + tip. I was very disappointed in the service. They hardly cleaned the inside. The outside still had water dripping. They tried to upswell me to a $50 clean which I guess was what I used to pay for. I won’t be going back.
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August 2023 by George Hohenwater
Wash was nice, but i got a full service and they didn’t vacuum it at all, literally not at all. There was dust and hair from my dogs and trash still laying around. The inside looked exactly just like it did before i came in. They also didnt give me the air freshener i paid for. I went back to get it and made a comment about the inside, and they pointed me to the free vacuums. Wont be coming back hereServices: Full body wash
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August 2023 by Megan Mobsby
I had brought my Tesla in for a wash it was very dirty inside and out. Talon did an amazing job. It looked brand new again. Talon is very professional manners and work ethic. Thank you Talon, I will continue my service here!
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July 2023 by Jerry G.
Whoever the guy is at the car wash entrance has absolutely no personality. He motions to drivers with such rude gestures, and looks like he just doesn't want to be there. I get it, you work at a carwash. It's a thankless job, but leave the poor attitude at home and learn some professionalism.
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July 2023 by Bart J.
I brought our SUV there for a interior and exterior wash and carpet shampoo. Maybe it was because it was the end of the day and they didn't want to do the entire job, but I found many problems and stuff that was not accused up even trash in the third row that they totally ignored I had read negative things about this place over the last year or so, but thought I would give him the benefit of the doubt Sadly, I don't think I'll return, but too bad because the location is very good
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July 2023 by Angelica Pivarunas
Although the staff were very friendly and polite, the hand car wash was not worth the price. Before purchasing, I asked if they would wash the wheel wells, and they confirmed it was part of the service. When they said my car was 'ready,' the wheel wells and door sills were still dirty with visible mud. While I understand and appreciate the desire to be speedy, attention to detail is a must when charging $100.
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July 2023 by Bordy brilling
I took my car today to your location explaining i had back into town and needed carwash to remove grill collections and windshield. They acknowledged "lots of dead bugs on hwy drive" then offered wax to prevent more. 69.99 total chg got no interior windows cleaned, sun roof not cleaned, residue water stains, windshield bugs still remain. After i gave all crew extra water bottles from a case in back of my suv, which had sand on carpet, not vacuumed. My serious disappointment for a hand wash!! Not to mention tip i left as well. ?
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July 2023 by Andrew
The attendant paid no attention to me as I drove up, not helping me line up my car with the track at all, so then my car was misaligned (probably hurting my tires on the sharp track edges?) and the attendant rolled his eyes and was quite rude and impatient as I tried to correct it. Like excuse me? You’re mad because you didn’t do your job? Maybe get attendants who actually do their job (or at least who aren’t rude when they don’t). Better yet, add a camera+TV system to help us align our cars.
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May 2023 by Marc G.
Jackson's car wash on Scottsdale Rd is by far THE BEST car wash I the valley. I have been using them for years. Far better job and their customer service is far Superior. Zachery ROCKS!!!!