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February 2024 by D. N.B.
Great experience. Never felt pressured and was able to get my car in and fixed right away.
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February 2024 by B Van Lieshout
As a visitor from out of town I needed my brakes looked at. It ended up being a very minor issue and it was fixed at no charge. I was so impressed and highly recommend this auto repair centre.
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February 2024 by Stephen G.
Great to have finally found a trustworthy place to get work done on my company car. Mike is great at explaining what needs to be done and what can wait. Definitely a customer for life!
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February 2024 by Gary Manton
I have been going to John Jay Automotive for the past year...and have brought my 3 cars to them...and have since referred others. They are unbelievable in the quality of their work and reliability on their recommendations. They have earned my trust and loyalty. Yesterday they did a post purchase inspection on a new to me car and were incredible in their detail and insights into where the car is now and what we can look at over the next 12-18 months. Thanks to Mike and the team!
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February 2024 by Janet C.
Highly recommend. I had a coolant leak and quoted me. They were straight forward with me. They seem like really good people. I feel very comfortable. I would return.
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February 2024 by Coy Boyd
Fast service, very professional and prices are fair in my opinion. If you’re looking for high quality service this is where you bring your vehicle. Your vehicle is in great hands with the Team over at John Jay Automotive
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February 2024 by Reginald Casseus
Great shop to get everything done
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January 2024 by KJ&Troop
I took a Jeep in that I just bought to have them check it out to see what I might have missed. They came back with a couple things I did miss. Always take it to a pro. Bunch of great guys, Professional and couldn't beat the price. Highly highly recommend!! ?
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December 2023 by Tom Cole
Saved my thanksgiving holiday. Extremely helpful and friendly service from John, thank you!
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October 2023 by Greg Rothstein
Recently moved to Scottsdale and had seen great reviews of John Jay Automotive in a facebook group and now know why, would 100% bring my car here again.Mike and team helped with identifying the issue and got me quickly situated.Need to take my car to my old mechanic one last time, but moving forward will be taking my business to John Jay Automotive.Service: Steering & suspension repair
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September 2023 by Steve S.
Highly recommend!!! Mike took the time to check my car when I first arrived for my appointment so as to understand what I was talking about regarding my car. The next day, Mike contacted me and explained what was causing the issue and discussed my options. I had them repair my car and it is running perfectly. I feel appreciated as a customer and that the mechanics treat the cars with care and excellence!!!Services: General repairs & maintenance
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September 2023 by Cory Suzuki
Always satisfied with their work. Reasonably price for service, and they really want your repeat visit so they don't short cut it. I would highly recommend you give them a try next time you need car repair or service. My go to car service people.Services: General repairs & maintenance
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September 2023 by gbzorro
John Jay is head-and-shoulders above the other 5 garages I took my car (an older Cadillac) in for servicing/repairs over the past 15 years. The Facts:(1) Honesty -- Some of the 5 ripped me off for repairs I didn't need (ranging from $100s to $3,000!), I later found out from other mechanics.(2) Competence -- 2 places broke things that weren't broken before I took it to them. And all of the 5 could NOT fix and/or correctly diagnose one stubborn, continuing, 6-year problem. But John Jay did, in one afternoon, using the automotive mechanics equivalent of "The Jaws of Life."(3) Pricing -- All 5 of the other places had higher pricing than John Jay, anywhere from 20 to 50 to 70% more, which I discovered after having John Jay fix/service the same sort of problems that these others did.(4) Integrity -- In two instances, John Jay said they don't have the expertise to fix the particular problems. And rather than try and fix it anyways, and create even more problems, they instead recommended me to a different shop, who fixed it perfectly and charged 40% less then one of the other garages I had gone to before for the same problem.Last Note: when I look up automotive garage repairs on Yelp, all I see are 5-Star ratings. Yet, I've taken my car to 5 of those places, and the most they would rate for my experiences are 3-Stars, and the worst 1-Star. So I've lost faith in Yelp ratings.Services: Carburetor cleaning
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August 2023 by Anthony Ward
Honest shop that cares about its customers. Michael at John Jay automotive recently helped me with a pre purchase inspection of a vehicle I was going to purchase. Vehicle looked good on paper and I was ready to buy but John Jay Automotive advised me against it after doing the inspection. It would have been easy to sign off on but they took the time to go through the vehicle (it had also been inspected by a dealership) thoroughly and advise me against purchasing it. Went the extra mile and didn't charge me for the service either. Very respectable and highly recommend.Service: Vehicle Inspection
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July 2023 by erin lee
I took my sons car into there shop rhe day after the 4th of July and there were nothing but amazing about getting right to seeing what the problem was contacting the warranty people and keeping me updated on the progress every step of the way. They always answered my emails promptly with the answered that I needed about the car. I will be bringing all my cars here from now one due to the fact.if not only amazing customer service I received but also for the amazing work they did on the car and the reasonable price that I had to payService: Transmission
