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October 2023 by Charmaine Wages
My mother used Joy and her team for many years, and now that I am using them, I understand her reason. Rhiannon and Joy are the most caring agents I have ever met. They certainly raise the bar for excellent customer service. A pleasure to work with :)
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October 2023 by Joel Broder
Joy has been taking care of me and my family for decades. Her staff is always excellent and speedy. Prices are fair. I cannot say enough good things about the firm and her as a person. You will not be disappointed.
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March 2023 by 360Niche
I just got off the phone with Doree who answered my call today regarding my policy, and she was awesome! I had some questions regarding a rate increase and she skillfully and in a very friendly way explained how I could qualify for certain discounts that they offer. Through her help, I just saved $100 on my policy! Thank you Doree, you made Friday even better!
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January 2023 by Amy Heinrich-Nolan
Joy Estes has been my agent for over 10 years now. I transitioned to State Farm when my daughter got her driver's license and specifically to Joy Estes by a friend. I can't say enough about the level of customer service I receive EVERY time I contact the office. The team knows who I am, is extremely responsive, and always goes the extra mile to address my questions and needs. I recommend Joy Estes because it is apparent that the culture of her team is based on her leadership, integrity, and desire to provide a service that supersedes my choice of insurance (but State Farm has been awesome for me too).
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December 2022 by Amy Heinrich-McCallum
Joy Estes has been my agent for over 10 years now. I transitioned to State Farm when my daughter got her driver's license and specifically to Joy Estes by a friend. I can't say enough about the level of customer service I receive EVERY time I contact the office. The team knows who I am, is extremely responsive, and always goes the extra mile to address my questions and needs. I recommend Joy Estes because it is apparent that the culture of her team is based on her leadership, integrity, and desire to provide a service that supersedes my choice of insurance (but State Farm has been awesome for me too).
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December 2022 by Kasie Chambless
Great agency! After shopping around to many companies State Farm was a cut above the rest. Doree was very helpful and made sure we were taken care of ASAP! Would recommend, 10/10!
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December 2022 by George Morrison
Doree was exceedingly helpful and she saved me money.Exceptionally easy to work with and totally competent.She made getting insurance a pleasant experience.
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November 2022 by Joy Derosa
Doree Bentivenga was very helpful in opening my accounts. She explained in detail what coverage I should have. Thank you Doree!!!
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August 2022 by Mayah Allender
Have been with Joy Estes office for the last 3 years or so. I am super happy with my service with them and they go above and beyond to make sure my insurance needs are taken care of. Highly recommend
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August 2022 by Shaun McFarland
I've been with Joy Estes State Farm for 11 years. The staff is consistently helpful and kind. I hope to work with them for years to come as they've earned my trust with all my policies.
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August 2022 by Jose Sanchez Aramburo
We have been customers of Joy Estes for a few months now and customer service has been great! They are even going to help us get some documents signed since they are registered as notary public. This tells me they go above and beyond to help customers! Do not hesitate to contact this agency for your insurance needs.
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June 2022 by Zac Vandenbosch
Great Staff and support! They have been my agents for over a year now and they are always available to help and work hard to meet my requests! Tiffany especially has been stellar!
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May 2022 by José Sánchez
We have been customers of Joy Estes for a few months now and customer service has been great! They are even going to help us get some documents signed since they are registered as notary public. This tells me they go above and beyond to help customers! Do not hesitate to contact this agency for your insurance needs.
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December 2021 by Leona Taylor
Joy was very helpful with showing me how to lower my insurance. Very good sense of humor. Glad I finally got to meet her.
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December 2021 by Norman Bertram
Best state farm agent around! Try her and you will be impressed with her services and personal attention to your needs.
