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January 2023 by Nikki Peres
If you value your sanity & time, do not use this company. The owners have zero professionalism. We've done a significant amount of business with Kid Glove for many years, long before the current owners purchased it. In the few short years the have owned KG, the service has plummeted. The damages our furniture has encountered in their warehouse is unacceptable. They are extremely difficult to coordinate with, and go out of their way to try to make it more complicated. We've been attempting to close our account with them and collect our remaining items in storage, but they've made it nearly impossible and require us to pay cash in advance even though we have a net 10 contract with them and never bounced a check in the history of our business. Beware. There are many other receiver options in town that do a far better job and don't treat people like dirt. Even the truck drivers are thrilled we're not shipping to them anymore.
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September 2022 by John Acker
The level of professionalism and accountability was not acceptable for the price they charge. Extremely disappointed in being charged storage fees for over a month while being unaware they were trying to reach me because they had the incorrect number. Instead of calling my designer within a few days, they waited over a month. Kid Glove immediately blamed the designer for the mistake, took no accountability and charged me over $600 in storage fees. Not a fair system for the consumer. Highly recommend another service.
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September 2022 by Josie Myers
Do NOT use this company. Petty and unhelpful employees. No class or willingness to provide assistance.
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May 2022 by Teren H.
Difficult to deal with. Called them, they said they could do small move a month in advance. They said they would call the next day to confirm schedule. Never called. I called them a few days later. No record of me. Sat on hold for awhile, then they told me they were booked up.
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January 2022 by Bre C.
Called 3 times over 2 days and finally got a call back by a woman and she made me feel if I was bothering her by trying to hire them to move a 5800sf home contents from house I sold in chandler to new home in north Scottsdale. I asked a few simple questions like are the employees background checked and drug tested and if they are fully licensed and insured. And received a few snotty responses and I said ok I'm sorry to bother you and was getting off the phone when she must have not realized they I didn't hang up yet and I heard her saying the nastiest remarks about me to someone in the background. It was so bad I thought this can't be real. The c word and I'm a d*** b word and on and on for like 2 minutes. Unbelievable. Needless to say I hired a competitor of theirs and they received the $8500 job. I will now go leave the other company the great review they deserve. Stay away from this company. They are mean, nasty and foul. I would say they are hiding something other there with non background checked employees or something of that nature
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December 2021 by Pete Baker
The crew that did the move was both professional and diligent, they were 1.5-2 hrs late, but other than that no complaints whatsoever.This review comes from their 'storage' fee. We asked for the furniture to be delivered ASAP, they couldn't do it right away and charged us a large storage fee while we waited for them to deliver it! So the charge seems to be for their slowness - this doesn't seem right nor fair. When I called Amanda to inquire about this she wasn't able to provide a reasonable explanation.If you have a choice of movers, look into this!
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November 2021 by Jennifer B
The crew that did the move was both professional and diligent, they were 1.5-2 hrs late, but other than that no complaints whatsoever.This review comes from their 'storage' fee. We asked for the furniture to be delivered ASAP, they couldn't do it right away and charged us a large storage fee while we waited for them to deliver it! So the charge seems to be for their slowness - this doesn't seem right nor fair. When I called ****** to inquire about this she wasn't able to provide a reasonable explanation.If you have a choice of movers, look into this!
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November 2021 by Pete B.
The crew that did the move was both professional and diligent, they were 1.5-2 hrs late, but other than that no complaints whatsoever.This review comes from their 'storage' fee. We asked for the furniture to be delivered ASAP, they couldn't do it right away and charged us a large storage fee while we waited for them to deliver it! So the charge seems to be for their slowness - this doesn't seem right nor fair. When I called Amanda to inquire about this she wasn't able to provide a reasonable explanation.If you have a choice of movers, look into this!
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June 2021 by Blueeyedraven
This place is a nightmare of a place…. First you have to wait for them to load their trucks and if you have a appointment forget they say they don’t do appointments it is first come first serve…. And if they tell you that they will unload at the first dock don’t do it cuz they will make you push the freight to the edge and then they will get it… and when you check in they will give you the run around they don’t care…. And the owner is very rude along with all the guys… the only one there that is nice is the older lady in the office..
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May 2021 by Richard Martin
The very BEST!!!
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January 2021 by Cheryl C.
The Worst Service Ever ! No gloves No masks sweaty men shoving expensive furniture into doors. Don't use this company.
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October 2020 by Chris Reister
I’ve done business with many Moving companies over the years & these guys were the best. I had a lot of art work involved in this one & their care for it was fantastic. Ask for Angel he was awesome. Amanda the owner is great as well.
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August 2019 by Ron B.
We had a team of 5 guys sent out by Kid Glove to move us. Lots of heavy furniture, art, wine cellar and some boxes we had packed. These guys finished the job, from the old to the new in 5 hours. I was stunned! Oh and of course very pleased. They had to disassemble some stuff and reassemble. These guys knew what they were doing. Cheerful, no complaining and all done with kid gloves. Fantastic! Like watching a well oiled machine in action.
