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March 2024 by vanessa
I would suggest to go to a different lenscrafters as their contracted provider requires you to pay for imaging. I would be 100% okay with this if they had worded it that way , but instead they made it seem as though it was my copay. Stop trying to pass off services as peoples copays, it's very deceiving.
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March 2024 by Robert Brickman (robbrick)
I came in looking for prescription glasses. I usually buy them online. I don’t think I’ll be doing that anymore. The process was very enjoyable and I now feel like I am getting what I should be getting. Jenny is the one that helped me out and I actually enjoyed the process with her and I am the kind that likes to do things myself.
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March 2024 by David Dorman
Everything went smoothly both the optometrist and the store
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March 2024 by Breanna Williams
The entire appointment was smooth the staff was friendly Jenny helped me she was the best !
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December 2023 by Alexzandra Hollingworth MD MEd FACS
Frances always helps me get the best frames that fit my face. For work, sports and dress up-she knows what looks great. I have been going to her for years.
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December 2023 by Todd Elliott
This is a fantastic store with a staff that cares, serves and educates! You need to make this your eyewear place of choice! Managed impeccably and full of knowledge. I recommend this LensCrafters staff and store at the highest level!
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December 2023 by Nicolette Anderson
Jenny M was great!! She was so nice and made sure I had the BEST experience. She made us laugh and had great conversation. The rest of the staff was great as well…We had a great experience and will only go see Jenny moving forward!!
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December 2023 by Michelle Roman
This is the best lenses place I have ever been to!! Over the years it’s always been hard booking appointments and reasonable prices. Brenda was the worker who helped me and she is the biggest sweetheart. Booking an appointment and choosing new glasses was a breeze thanks to her help. I definitely will be coming here for the near future every year for checking my prescription or new glasses!!
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November 2023 by Kenneth Andrews
This location makes it extremely difficult to get your glasses and contact prescription. I called twice in the same day and was still sent duplicate emails of what I didn’t ask for. They have a retail and doctor side which makes it very confusing. The employees are not on the same page and give out conflicting information. Dr. Yu was very good but my overall experience was bottom tier.
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October 2023 by Jodi Haveles
Excellent all around. The courtesy and professionalism were superior. Dr. Thomas informed me about what he was doing every step of the way. I loved this location's high-tech equipment that made everything precise, quick, and so darn interesting. I am sending my husband here. I suggest an appointment rather than a walk-in unless they are ready for you immediately. I worked with Mo to purchase glasses. She is awesome from the second I walked in the door the very first time. She even did a demo of the transitions for me by going to a special UV light to change her personal glasses! She is honest, creative and understands all the ins and outs of how I need to wear my glasses and what works and doesn't work for me. She has a flare that is second to none. Well done!
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October 2023 by Rachel Rogers
If you’re in AZ, Jenny is the absolute best in optics. She and her team have expert knowledge, friendly service, and go above & beyond for their customers. I wouldn’t purchase glasses with anyone else.
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October 2023 by Sema Cohen
the glasses did not work. I got many different opinions on why from the sales group. Saw 2 optomitrists. Prescriptions didn't work. Lenscrafters took the glasses back but shorted me on the refund 25.00. Buyer beware.Update. The manager called and the rest of my refund is on it's way. I appreciate that they cared. I will change my star count. I believe this is fair. There are other circumstances around my review.
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September 2023 by Clare M.
Edgar helped me adjust my glasses to perfection after they had gotten messed up. He was patient when I wanted them just right and made suggestions of how to have them best fit. Make sure you go see him!
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September 2023 by Sarah W.
Love this location! I have purchased two pairs of glasses through them, they are fast and efficient. They have a great selection of frames that other locations didn't when I went. Always very courtesy and professional employees. See you in a year!
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August 2023 by Devon Castro
Mo was very helpful and efficient in helping me repair my sunglasses. Great and clean store.
