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March 2024 by Nancy Kinnard
We have had a storage unit at Life Storage since 2017 and we visited today in response to the increase. Dan Lessard was the store manager and very pleasant, listened to our concerns and has put in a request for consideration for our units pricing. Thank you so much for all your help today.
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March 2024 by Tom Donohue
Store Manager Dan is always a pleasure to work with! As a longtime customer at this Life Storage location, I appreciate how Dan finds the best solution when I need to upsize or downsize my locker size. This Life Storage location is highly recommended for convenience, cleanliness and customer service.
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March 2024 by Ann Hightchew
Mickey was very conscientious and helpful. My sister and I needed to store some of our Mother’s personal belongings for her eventual move from Pennsylvania to Phoenix. Unfortunately, our Mother passed away. We were thankful we had a safe haven and a compassionate establishment in which we could trust. Thank you Mickey!
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March 2024 by Don shilliday
Micki was awesome and checked me in right away. Very helpful.
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March 2024 by Beth Baldwin
Dan and Mickey have provided exceptional customer service throughout my 4 years of storage. They answered my many questions and were always kind and helpful.
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March 2024 by Jai Larman
The team was very kind and helpful. Made the rent g process a breeze.
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March 2024 by Sam Hammonds
Dano is by far and away the best! He is ALWAYS ready help. He keeps the place spotless.
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January 2024 by Michael B
Great location, easy access, well lit, secure, large drive in units which is exactly what I needed and a pleasant, friendly, helpful staff. Highly recommend to anyone.
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December 2023 by Connor Stanley
Have been here for 5 months. Overnight, my rate increased 79%!!!! No email, no calls, no texts. Just ONE letter in the mail that was never actually delivered to my home. So I went from paying $102 to $183 per month without any notice. I understand 5%,10%, even 15% rent increases, but 79% is just greedy, unprofessional, and absurd. What is next, my payment goes from $183 to $328 with another 79% increase? They said the current market is analyzed to make rent adjustments, so the market demand for storage units have almost doubled in a couple months? Makes sense. This is the craziest percentage increase of anything I have seen in my life in business. Should be zero stars for the audacity to do this to their clients.
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December 2023 by Barbara Frey
The facility manager is extremely knowledgeable and friendly. Dan made my request easy and was fluid with the transaction. The facility is impeccably clean and the office perfectly well kept. A variety of unit sizes and feel really good about storing our personal belongings at this location.
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December 2023 by Mar Tom
I have been a very happy Life Storage customer at this location for five years. Of course, the building is secure. But it's also clean and well maintained. There's always great communication from the staff. Dan, who manages this location, is always present, greeting customers and checking that all is well with the property. Recently he helped me out when I needed another location. I will continue to be a customer here and definitely recommend Life Storage Scottsdale to others.
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December 2023 by Ethan Cisneros
Dan is very helpful and made the process seem-less in getting my unit set up. He helped make sure my passcode had no issues, clean and nice facility
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November 2023 by Caroline Loomis
Great communication! Friendly and helpful staff! Best storage experience that I ever had.
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November 2023 by TL ApexEqty
Dan’s than man, as a manager, Dan has made the experience simple and easy! His daily greeting and communication is great! I would recommend the facility and Dan, every day!
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October 2023 by Sandra Allan
I had a very good experience working with Dan Lessard on choosing a unit. He was very patient and helpful. I so glad he is the store manager where my unit is.