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May 2025 by Cathryn Vernon
I am just so impressed with the service I received from this particular store. Especially the service that Karen gave me, who went above and beyond to search for the right sizes I needed and always with the friendliest of smiles. Thank you so much, Karen, for making the experience such a pleasant one on a busy Memorial Day weekend!
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January 2025 by Jill Sprankle
Fantastic shopping experience! The staff here are incredibly friendly, helpful, and attentive, making it a pleasure to browse. They go above and beyond to ensure you find what you need. Plus, the sales are amazing, with great deals on quality items.
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September 2024 by Amanda George
Can’t find location
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September 2024 by JT
This location is closed?
We could not locate Loft. There were couple buildings that were closed for renovation / maintenance and I think Loft is one of them. @Loft - Please update your locations on your website and in Google maps.
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August 2024 by Scott Paul
Store is not located here. New address is down the street. 15211 N Kierland Blvd
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February 2024 by Jesse Robertson
What an experience! Everyone was extremely helpful (Barb L), the store was clean and organized and all the staff seemed to be on a mission to help you! My wife and I really enjoyed chatting with the employees and hearing their advice about certain deals or products that were available while trying on clothes. It's tough honestly to find good customer service anymore at a retail store, but it's nice to know some places still have it! Thanks Kierland store, keep it up! We will be back!
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August 2023 by P J
First time shopper, ordered in store for online purchase. Worse experience ever, it took over two weeks for items to get shipped, lack of communication with customer.
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August 2023 by K Perry
The store is well kept, but the staff is clearly more focused on avoiding you and cleaning than helping you. I was there shopping for a work event, and no one said hello to me, told me specials, or even started a fitting room. When I was in the fitting room, no one came to assist me, even when I left to go find an additional size. If I didn't need to purchase something for work, I wouldn't have bought anything at all.
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August 2023 by Diana Hanson
won't be shopping online at this store. BEWARE, they charge you shipping to return an item! Bought a blouse on sale, didn't fit right, $8.95 to ship back! Ridiculous, would only get $15 back so decided to donate it, not worth it. Lost my business, will only be online shopping at places like Nordstrom, Macy's and Amazon which all have free returns!
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July 2023 by Cheryl Pete
Fun shopping experience. Customer care was excellent.
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December 2022 by W Love
First time shopper, ordered in store for online purchase. Worse experience ever, it took over two weeks for items to get shipped, lack of communication with customer.
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December 2022 by jody sharpe
Very pleasant staff and great clothes!
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September 2022 by Justin Visuals
I was shopping for my wife in here and Candice just looked like she didn’t want to be there. Me and my wife love this store, but wit fairness have never had a good experience with Candice. We have been there a handful of times and every time she ‘helps’ us it just isn’t a pleasant experience. I am sorry it has come to a review but, something should be done.
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September 2022 by Justin Musgrove
I was shopping for my wife in here and Candice just looked like she didn’t want to be there. Me and my wife love this store, but wit fairness have never had a good experience with Candice. We have been there a handful of times and every time she ‘helps’ us it just isn’t a pleasant experience. I am sorry it has come to a review but, something should be done.
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August 2022 by Caro
This store was stocked. So many items to choose from. Wish there was more items in my size that I liked. The store employee was really nice. Would come back here.
