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October 2023 by Rodney C.
I found my car on line. the people at Luxury Auto did everything in their power to make this sale happenIt seems it was a team effort
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October 2023 by Shawn Brown
I purchased my Mercedes from there a couple of years ago and I truly love the vehicle. I go to the warehouse about once per month just to see what they have and their customer service is always amazing. My next purchase will come from LAC soon.
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October 2023 by Sincerely Yours, The Jackson’s
Worked with Travis on purchasing our vehicle from out of state and we were beyond happy with our experience. He sent us very detailed YouTube videos and had the issues with had with the vehicle fixed for us. No hidden dealership fees and he handled shipping. Answered every question along the way..Easy peasy!
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October 2023 by Ron J.
I found the Aston Martin V8 Vantage Coupe I wanted on their website. After talking the owner of LAC several times and getting my questions answered, I purchased the vehicle, sight unseen. I was provided the CarFax report also. The transaction was easy, they worked with me to set up shipping and sent tracking info until I received the vehicle. My wife was absolutely blown away by the vehicle, as it was her dream car! It was a birthday gift to her.Last thing I will say is Nick is awesome to work with! He made the whole process simple and I will purchase from them again!Ron J
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September 2023 by Jimi Michalscheck
LAC is what a lot of exotic or high end dealers start out trying to be, but then just turn into regular car dealerships. They are passionate, genuine, and downright cool. Better cars than you’ll see at Cars and Coffee and really down to earth sales people (Stretch) who give you respect (even little kids) and absolutely no pressure. To top it all off, they buy their cars right and pass on the good deal to the next buyer. I stopped in to just look, ended up buying, and still have the car years later and couldn’t be happier with it. When we are in the market again, LAC will be the first place we look.
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September 2023 by Lisa Gibson
LAC is at the top of the field! If you are looking for an exotic car, this is the place to go. Great prices, flawless cars and fantastic customer service. We have purchased and traded in a few cars here and have always had the best experience.
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August 2023 by Drs Grayden
The team at luxury Auto collection is just the best ever! Jon aka "Stretch" was fantastic even with the fact that I got my Ram TRX with super excited and then I saw a different one on their website and said I want that one instead and they traded it out for me. I mean what other kind of car dealership has ever done that. So super personable. Super easy to work with. Great with their financing just to spectacular group overall lots of good energy in there.
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August 2023 by Sean I.
I wish I had read all of the reviews for this dealership before purchasing from them. Now that I am reading the past bad reviews and everything sounds very familiar to what happened to me. I bought a 2021 Aston Martin DBX from them in March 2023 with only 4k in miles. The vehicle was advertised on the internet as "No Accidents". I made them send me a video and detailed photos of the vehicle when it was at it's original location, their store in New York. I advised them I do not buy cars with dents, dings, flaws or accidents so please be very detailed with photos and video and provide me all of the information about the car before I agree to have it shipped and buy it. They agreed. They were going to ship the car to their Scottsdale, AZ store prior to shipping to me as I live in Las Vegas, Nevada. Once they got my deposit is when they started dropping the ball. There were days when the car was supposed to be shipped and no one showed up. Until I called, they simply didn't care. I was told, they sell a ton of cars and are very busy so they don't have time. That was the first warning I felt that something was not right. After a couple delays the vehicle shipped. When it arrived it had paint over spray all over the entire car. The over spray was heavy and there was no way they didn't know it had overspray on the entire car, rims and windows etc. The first time I drove the car the warning light came on and the car went into limp mode. I contacted the dealership and they offered to pay a detailer to remove the over spray. I took the car to the Aston Martin dealership and they said it needed a new battery. I called LAC multiple times to ask if they would cover the battery and they ghosted me. This week (4 months after buying the vehicle) I contacted a local exotic car dealership to ask them about trading the Aston Martin in for a McLaren. I have only driven the Aston Martin 1000 miles since buying it. They took my Vin number and called me back stating my car had been in an accident in January 2022 and asked me if I was aware. I told them the dealership told me it was a "No Accident" car. I was not aware and I was actually shocked. I was provided a copy of the AutoCheck report and it shows an accident. I am told the value of my car is 10-30% less due to the accident. LAC so far is refusing to do anything about it. I received a Carfax report that shows no accidents when I signed the purchase contract. They seem to hang their hat on that report. However, all of the dealers I speak with say all exotic car dealers check both Carfax and Autocheck (Experian) for accidents on all cars they trade. None of the dealers I spoke with believe that LAC didn't know it was in an accident before selling it to me. LAC claims they do not use AutoCheck. They seem to be saying they don't check anything out at all on vehicles they obtain and sell except pulling Carfax. Bottom line, LAC is leaving me high and dry with a damaged vehicle that has been in an accident after advertising it all over the internet as "No accidents". This type of dealership is why people hate used car dealers. They give a very bad name to all dealerships. There are reputable dealers out there that have mechanics check out the cars and they are open and honest about accidents and issues. I would stay clear of this place unless you want to risk taking a huge hit up to 30% on an exotic car. I am now forced to hire an attorney and sue them.
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August 2023 by Adel Harraz
Bought a white 2019 Jeep Compass sport a couple days ago and it has been running great, Travis(the best car salesman in Arizona) insisted on having the car cleaned and detailed. He provided us with a 360 of the car’s history and was honest and trustworthy after about 2 months of searching for a car I found LAC and Travis and couldn’t be happier with my decision he fulfilled all my needs and made sure me as a customer was satisfied. If yo are searching for a car no matter your budget go to LAC 10/10 experience would recommend!!!
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August 2023 by Stephen S. Atkins
2022 - Jon (Stretch) was awesome. My son and I visit LAC frequently, and their inventory of exotics and luxury cars is by far one of the largest in AZ.UPDATE - On June 17, 2023, I picked up my new 2023 Lamborghini Huracan STO from LAC and had an amazing purchase experience with Jon (Stretch) as my salesman. He went above and beyond to make this purchase smooth and easy. If you're looking for the best customer service, ask for Jon (Stretch), and he will give you the VIP treatment.Thank you again, Jon, for everything you did in making my buying experience exceptional.P.S. I'm 6'-4", and I still look short standing next to you, Jon. Your nickname "Stretch" is well deserved... lol- Stephen S. Atkins
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August 2023 by Tom Choi
The best car buying experience I’ve ever had and I’ve purchased a lot of cars. Chad was the best!! Will definitely be a repeat customer and will refer all of my friends to them. Absolutely beautiful high end vehicles.
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August 2023 by Bob C
I saw a new model *************** and thereafter corresponded with *********************. I relied upon the representations that were made and caused a substantial amount of money to be wired for purchase. I just got delivery yesterday. Everything that I was told was accurate. The car was represented as flawless and while I am a critical person and have an eagle eye when it comes to cars, the car was in fact flawless. ***** arranged for transportation of the car to me at a time when most transporters were already fully booked taking cars to the Pebble Beach Concourse. Nevertheless, the car was picked up on time and delivered to me on time. The service I received was exemplary. I have read the couple of negative reviews and I can only state that my experience was entirely different. I have no hesitation in recommending any prospective customer to deal directly with *****. I have asked ***** to look for another exotic.
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July 2023 by Mike 2DN
I was served with utmost respect. Stretch has a natural ability to make you feel at ease . He does not rush you into making precipitated decisions or does not use well known cheap car salesman tactics.He will wait till you're ready and decided and assure making a well educated decision is important.I will most likely use them again to purchase any used luxury car In the future.
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June 2023 by olivia ikwuezunma
Do not buy any car from this company, they sold me a $200,000 car without disclosing the issues that are wrong with the car, and once the car was delivered, they disappeared, I have not been able to get in touch with anyone to resolve these issues, am currently looking into involving my Lawyer and Consumer Affairs. Will add details here as it becomes available, see videos and pictures attached for confirmation of this information, reach out to me if you need more info
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June 2023 by Patrick Mathieu
LAC has very friendly as well as knowledgeable staff and you can check out their amazing inventory in a quiet, clean, and air conditioned environment.
