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February 2024 by Lauren Brown
I had the pleasure of working with Weston this weekend to find a new car. It was a really tough decision being that I was involved in a total loss accident and wasn’t initially in the market for a new vehicle. He went above and beyond to show me every make, model, color or style I asked to see! In the end I left in the PERFECT Mazda Cx-5 and couldn’t be happier with my purchase!!Thank you Weston!
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February 2024 by Roderick Pittman
I recently had the pleasure of working with Tristan Ingram-Pettit at Mark Mazda, and I must say, my experience was nothing short of exceptional. Tristan's patience and thoroughness in explaining the entire car purchasing process were unparalleled. His deep knowledge of the vehicles and understanding of what I was looking for in a car truly set him apart.Despite my arrival running late, Tristan was nothing but accommodating. His attentiveness and ability to make me feel valued as a customer showcased a level of professionalism and skill that any salesman would aspire to. It's rare to find someone who not only meets but exceeds customer service expectations, and Tristan did just that.What impressed me most was Tristan's genuine interest in helping me find not just any car, but the right car for me, within my budget, without ever making me feel pressured. His expertise in navigating the vast options at Mark Mazda made the daunting task of car shopping an enjoyable and stress-free experience.I wholeheartedly recommend Tristan Ingram-Pettit to anyone looking to purchase a car. Whether you're a first-time buyer or looking to upgrade, Tristan's exceptional service and commitment to finding great deals make him the go-to professional at Mark Mazda. If you're in the market for a new vehicle, do yourself a favor and seek out Tristan. You won't be disappointed.
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February 2024 by Tory Martin
I had a great experience working with Austin at Marks Mazdas as soon as I called he was polite and answered any of my questions I had and was a pleasure to do businesses with would definitely recommend and would do business with him again!
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February 2024 by Bina Colman
My previous car was a Mazda and I know I wanted a 3 row car but wasn't sure I wanted a Mazda again. We did test drive a Mazda as well as 4 other 3 row SUV's. Ultimately, I felt comfortable in the car, love how it drives and felt very comfortable with my salesman, Daniel and his manager. I am so glad that we went forward with this decision!
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February 2024 by Nathan D
I bought a car with Juan Corona. He was not aggressive, gave very clear and transparent pricing, and was happy to answer my questions around the vehicles I was considering. Overall, it was a pleasant experience, which is odd for me because salespeople are usually hard for me to deal with. I recall at the end stating "this is a great price, I don't feel any need to negotiate or wiggle on it."If you want to buy a car without feeling like you are being interrogated or verbally assaulted, go to Mark Mazda. Juan is great, and the whole team has been excellent at providing good service (I had a small bubble in the window tint that they fixed promptly for me as well). 10/10, would 10 again.
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February 2024 by Coakley Rathbun
After having a terrible experience at another store I went to Mark Mazda and got nothing but the best service possible. Austin was amazing. He is very knowledgeable, helpful and accommodating. It was a very friendly environment and there was absolutely no pressure.
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February 2024 by Shelly Lynn
Juan Corona was so wonderful! I reached out via CarGurus and let him know I wanted a quick, no nonsense, amazing deal on a great car and he delivered. He had everything ready for me and treated me like an important client. I would recommend him to all my friends! Thanks for an awesome experience I love my new escape! ❤️
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February 2024 by Sylvia Schertz
I have had a pleasant exchange and transaction with Mark Mazda. I mainly did the deal for my used Mazda CX-90 and traded my car all via Text. Of course I'd give them 5-star will I walked out with the Deal and $ difference I had in mind but that's the name of the game of car buying at dealerships right? but all in all, I was treated respectfully, text messages were responsive and the deal was "fair" (fair being of perspective of either dealer or buyer) . They were quick to get my car ready and the paperwork went fast. I did go on a thursday vs. a weekend.
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February 2024 by Ursula Juliana Fryer
Great service and great experience! Mark Mazda has a group of super friendly and professional staff that made our purchase experience very enjoyable and as easy as possible. Juan is an excellent sales advisor. I highly recommend him. He is friendly, personable, transparent and really cares to give you exceptionalservice from beginning to end! Five stars
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February 2024 by Rena Monique
WORST DEALERSHIP PURCHASE EVER first thing Brandon from financedid without my acknowledge was switch the co signer and buyer without telling me (I didn’t notice until after purchase)Then I was promised a warranty in the beginning by the seller Edgar, cool guy however wasn’t honest with me with the warranty. As I was signing my last documents I was told I didn’t get a warranty, even though I couldn’t get a warranty supposedly.They gave me a lot of services add ons that I will never use, that cost about additional $3000.Lastly they told me to do my own registration, when dealerships are supposed do it for you. I would say do not look at the vehicle you like, but look for a dealership that has honesty and respect that has the same vehicle with better care.
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February 2024 by Nicole Johnson
I went online to purchase a vehicle. I found the vehicle I wanted at Mark Mazda. Kevin reached out to me about the vehicle. I let him know what I had to put down and what I was able to afford per month and him and the team made it happen for me. The service there is amazing !!! From the time I pulled into the lot, I was greeted, offered refreshments and just beyond well taken care of. I have purchased a number of cars from dealerships and never have I been so taken care of. I have previously experienced dealerships trying to "upsell" me, or telling me I am pre-approved over the phone to get me into the dealership just to disappoint me and tell me I'd have to put down a huge down payment. Not here !!!!! Kevin found me the car I fell in love with, they gave me more for my trade in than any other dealer I contacted, and Frank (the finance guy) worked me with patiently while he got me affordable payments. He even got me the down payment I was able to afford and quoted over the phone. Most honest team I have ever worked with. I highly recommend Mark Mazda !!! Go see Kevin and Frank they will get you in the car you want and work with you 100%!!!!!
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January 2024 by Matthew Holtz
I recently purchased my first ever vehicle at Mark Mazda and it was a phenomenal experience. Juan took great care of us and was very welcoming to my family and I. He was very knowledgeable and helpful when I asked questions. He helped me find the perfect car!
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January 2024 by Daisy Nadolski
I signed with CapitalOne for financing and they never submitted my aplication so I ended up with a higher interest rate with their bank of choice which I never approved. Also, i bought a used mazda and they still charged for the tint warranty. Stay away from this delearship if you can.
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January 2024 by David Joffe
This was a good experience. All staff personnel were pleasant, professional and responsive. Salesperson AJ was very helpful and knowledgeable and stayed on top of various issues during the process. AJ's partner delivered the vehicle and was helpful and patient in going over the workings of the vehicle. I would do business again with these folks.
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January 2024 by Lily Wang
I purchased a new Mazda CX5 in Mark Mazda with Carlos Carter. I am very satisfied with the service and the experience working with them.
