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October 2023 by AJLR
Had an issue with our car while traveling to Phoenix and brought the car to Marshall’s first thing in the morning. They were very helpful and immediately got the car on the rack. Just a few hours later, the work was completed and we were on our way and the price was extremely reasonable! So pleased that we lucked into this place, we were worried it would ruin the trip but it ended up being such a minor bump in the road
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October 2023 by Kennedy Leighton
Some of the best people working there! Always honest & helpful. Can’t recommend this place enough. It’s always hard to find a trustworthy auto repair place moving from out of state, they’re my go to!
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October 2023 by Melissa M.
For the value & customer service, hands down best car repair in town! Even if something goes wrong, they take care of the problem & go above & beyond!
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October 2023 by Jason M.
Rest assured Patrick and team will treat you like family and friends. They're honest, thorough and thoughtful. Last car service you'll ever need.
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August 2023 by Sherry West
Very dependable Mechanic. Prices are reasonable & they do great work!!
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August 2023 by Patricia G.
We've been going to Marshall's for over 20 years. They even continue to service our 4 cars since we moved full time to Flagstaff. We have never found another auto service company that comes close to the consistent quality, high standards of workmanship and true customer care and support of Marshall's. I would give 6 stars if I could!
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June 2023 by Gail H.
Needed an alternator and I'd heard great things about Marshall's Service on Indian School Rd. So I had it towed on Monday later afternoon and it was finished the next morning. Great service and reasonable pricing! I would definitely recommend this business. I am now a customer for life!
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June 2023 by Julie G.
Customer service was so friendly, nice and understanding. Knowledgeable and quick. Affordable price. Love this place!
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May 2023 by Annette D.
Didn't fix problem after new condenser - because other problems too -- when I took it back for them to check because hardly blowing air and not cold - never even looked under the hood - just told me bs that it was the air cabin filter. Took it someplace else - they found the clog in one area from the condenser going out, and another leak to the back seat a/c. $900 and a few more days of hassle not having a vehicle!!
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April 2023 by Ruben Ruiz
These guys are the best in the biz! Only place I trust leaving my car. The employees are all super kind and always extremely truthful and honest before making any repairs or adjustments without consulting me first. I literally refer them to ALL of my close friends and family.
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March 2023 by John P.
I think this place is awesome. I'm a pretty good 'do it yourselfer' when it comes to repairing cars. A couple times I've been stumped and took it to Marshalls and it's no big deal for their experienced technicians. I tend to not trust auto repair places, but I'm telling everybody I know to take their car to Marshalls.I took my car there once with a problem that they couldn't solve. They ran a bunch of tests and never could determine the problem. It turned out to be a very specialized problem that the dealer had to diagnose. All that work and they didn't charge me a dime because they couldn't diagnose my problem. Love honest businesses that take care of their customers.
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February 2023 by Eric
UPDATE: February 2023: John and the rest of the staff did an excellent job of fixing my car! What started as a simple alternator replacement became a bigger issue with the driver's window switch going out. After a couple of replacement switches, due to supplier mistakes, they got it done correctly. They were always super helpful and did a great job of keeping me updated and getting my car fixed. I highly recommend Marshall's whenever someone is in need of a repair shop and have both of my vehicles serviced here.Wish I had come here years ago! I've been taking both of my vehicles to another shop in Old Town and they could never seem to get the job done right in one visit. After another disappointing experience at that shop I started my search for a new one. Based on the reviews and close proximity to where I live and work I decided to give Marshall's a try.Wow! From the first phone call to dropping off my car for them to work on, everything was beyond expectation! They are so thorough and take the time to explain things and are happy to answer any questions. They exceeded the time frame they provided for saying when they would have the work completed and the total cost was less than what they originally quoted.Marshall's has a new customer and I'll be taking both my vehicles to these guys for now on!
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February 2023 by Eric Triplett
UPDATE: February 2023: John and the rest of the staff did an excellent job of fixing my car! What started as a simple alternator replacement became a bigger issue with the driver's window switch going out. After a couple of replacement switches, due to supplier mistakes, they got it done correctly. They were always super helpful and did a great job of keeping me updated and getting my car fixed. I highly recommend Marshall's whenever someone is in need of a repair shop and have both of my vehicles serviced here.Wish I had come here years ago! I've been taking both of my vehicles to another shop in Old Town and they could never seem to get the job done right in one visit. After another disappointing experience at that shop I started my search for a new one. Based on the reviews and close proximity to where I live and work I decided to give Marshall's a try.Wow! From the first phone call to dropping off my car for them to work on, everything was beyond expectation! They are so thorough and take the time to explain things and are happy to answer any questions. They exceeded the time frame they provided for saying when they would have the work completed and the total cost was less than what they originally quoted.Marshall's has a new customer and I'll be taking both my vehicles to these guys for now on!
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January 2023 by Jacob L.
I have been a customer of Marshall's auto for 20 years ever since I moved to AZ. My son has 2 vehicles and my daugther until she moved out of state also customers. I can only say that I never had a problem at Marshall's.Always good workmanship honest advisement and never charged for work that was not needed. I always recomend them to people that are looking for a good mechanic.Jay L
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November 2022 by Talia Jones
I tried this place out since it got great reviews, and they did not miss. I’ve come here maybe three or four times, and each time they’ve been so kind and very forthcoming with the prices and what they do. Definitely recommend!
