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November 2023 by Albert Eaton
I have been looking for mattresses for my family with great deals for a long time. Kim was who helped us and she is AMAZING. She was so fun and helpful. From start to finish thus was a wonderful experience. Thank you Kim I will be sending people your way.
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November 2023 by Kelly Beals
Kim and her all of her employees are absolutely amazing! This is my go-to place for mattresses, pillows, cooling mattress covers, water resistant mattress covers for my youngest kids beds, and they even had a bunkie board when I got a mattress for a bunk bed! They are always extremely helpful with the mattress transportation as well. I am very satisfied with all of my purchases, and they have a good variety of pricing options.
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November 2023 by Davonne Johnson
Kim was extremely kind and helpful in helping me to pick out a king mattress for my husband and I. This bed is sooo comfortable. We slept on it the first time last night and I overslept and was late for work this morning. My husband’s sleep pattern has been way off lately after having a stroke. He usually is up All night and sleeps during the day. Well last night he fell asleep before I did and slept through the night and didn’t get up until about 10:30am and said that he had a good night sleep. Thank you Kim for selling us our dream mattress ❤️
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October 2023 by Essence Yancy
Kim is amazing! We got in and got right to it. Very professional and helpful! Thank you Kim! You are amazing and I am loving my new mattress already!
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October 2023 by Samantha Sobczak
This was the easiest most pleasant experience I have ever had buying anything. Kim was sooooooo nice and friendly and didn’t hide fees or anything, up front about everything and got me out the door that very day with the mattress in hand. Thank you so much!!!!!!!!!
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September 2023 by Amanda Mills
Ok so we all hate shopping for furniture? from the long waits too the bad pushy salesmen to the overly priced necessities high cost of delivery and all that too be turned down by financing? IT'S DIFFERENT HERE❤️ We where greeted by a friendly smile by the owner herself, we had the whole shop to ourselves so there was no waiting around we had her full attention and even better she never pushed the sale on us. Showed us everything we asked to see with no pressure or judgements got us financed, 2 beds in and out in less than 30 minutes. The best beds we've ever owned and so satisfied. We for sure will use this place for all our recommendations and future purchases.???❤️
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August 2023 by Loc'd By Mel
Very helpful with the purchase of my daughter bed! She said it’s like sleeping on a cloud! 10/10 recommend these amazing ladies!
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July 2023 by Yash Wooley
I had the most incredible experience with purchase! Kim is charismatic, fun, and caring! She was super attentive to my needs! Super accommodating in such short notice! Same day delivery was AWESOME and this great service at an unbeatable price! Spread the word and come shop with her!
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June 2023 by Nettie Soudani
AMAZING!!! The entire process was a breeze! We’ve never gone into a mattress store because of numerous reasons like time, not wanting to fall into a sales trap… etc Mattress by Appointment made the whole experience enjoyable, quick, and not pushy! We were planning on buying a new mattress for all 4 of my kids so we let them all try out the mattresses and they all picked their favorite! Their beds are so comfy now that my husband and I are now thinking of replacing ours too!For those of you still reading, one HUGE thing for us: my 11 yr old son has been complaining of back pain for a couple months now… asking for massages every night and visibly in pain…we’ve tried to figure out what’s going on…we thought maybe growing pains, maybe an excuse to not go to bed, maybe something serious…. After confirming it was nothing super serious, we thought well his mattress is 10 years old maybe he needs a new one. Since we’ve had the new mattresses, he has told me his back doesn’t hurt at all anymore and it’s so amazing! He said it’s the best sleep he’s had in a long time! Thank you,Kim for your patience and help through this process you are definitely our go to for mattresses!
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June 2023 by Robin Rogers
Kim, the owner, and Holly, my sales associate came tonight and set up my bed and adjustable bed frame. I couldn't be happier! The whole process was so smooth. They even helped me put my linens on the bed.The price of this luxury mattress was significantly less than Mattress Firm.I highly recommend Mattress By Appointment!.
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June 2023 by Buffalo Express
Matress By Appointment was prompt in responding to my text. We set a same day appointment and the deal was sealed. Kim the owner has a magnetic friendly personality and has a great selection of mattresses in which she helped me make a great choice according to my needs as I described them to her. I highly recommend Mattress By Appointment for anyone looking for great service and quality matresses.Thanks Kim you rock?!~❤️Kushita~
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May 2023 by Ricardo G
I recently just purchased a mattress from here. The experience was absolutely amazing! My previous experiences buying mattresses were horrible, and this purchase couldn't have gone better. One girl communicated with me online right away and set up an appointment. The woman I met with at the store took the time to go over everything with me, helped me make the best choice, got us great financing. I thought it was going to go down hill when at the end, the one I chose wasn't in stock. But, she made one call and had another co-worker meet me at the Chandler location to pick one up. They ALL were nice, personable, and funny! Everyone should get there mattresses here!!!
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May 2023 by Tracey Brown
Kim is very personable and friendly. From the moment I reached out to her with multiple questions she responded almost immediately. That's executing customer service with excellence. Thanks for your assistance through the process and expressing kindness and patience with me. I would definitely recommend Mattress by Appointment !
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April 2023 by Alicia Douglas
Talk about great prices and even better service! I needed help earlier Sunday morning right after my son's old bed fell apart. Kim took care of us from start to finish took just minutes! They even have many payment options with no credit check!
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March 2023 by Jessie Von Loopen
My husband and I SCORED when we came across this wonderful business woman's advertisement! Wasn't 100% sure we would qualify, but she wasn't lying, I came in with $40 and left with a Cali King at a stellar price and great repayment terms. We'll be going back soon to get our kids new twins very soon! Thank you again, and for being understanding of me needing to get in and out, professional, sincere and extremely helpful! She even helped me tie down the mattress in the truck and borrow her straps! Too kind ?
