-
April 2024 by Tim Fielding
Best experience ever. Mark Walker helped me out and he nailed it, everything fit perfectly. Very professional and polite, ask for Mark and you wont be disappointed.
-
March 2024 by Savannah Clounch
Johnny very graciously assisted my husband in gathering an entire outfit for my grandfathers funeral the following day. He took his service to the next level by offering to steam the dress shirt before we left so my husband would be ready to go and not have to worry about creases or find an iron ahead of time. Thank you Johnny!
-
March 2024 by Adil Ali
Very poor customer service. Walked in and none of the employees had the simple courtesy to ask if I needed help. When I asked an employee for help, I received the most uncooperative service I’ve ever encountered. Won’t be back
-
January 2024 by Chris Johnson
Went here for a custom suit for my wedding. Was assisted by Lori and ultimately ended up needing the suit tailored because the initial fit was like a parachute. The tailor did a hack job with the sizing and we got a second opinion from someone else who told me that Men's Warehouse gave me the entirely wrong size and cut. Attempted to return the suit and was told they could order a smaller suit for me, but was told that they cannot accept the suit for return because it was past the 90 day return window and it had been altered. Why would they sell me an ill fitting suit in the first place and not just order the smaller size initially? Still looking for an answer to this. Very disappointed with my service and Lori was rude during all of our interactions. Will not be recommending Men's Wearhouse to anybody and have no plans to ever return here. -1/10
-
December 2023 by Scott Stolze
I want to thank and acknowledge Mark at the Men's Wearhouse at the Promenade in Scottsdale. I had to go there to pick out and get fitted for a suit for an upcoming holiday party, and he was incredibly helpful and very polite. And this was Black Friday of all days. Busy. He was very polite, very patient. Mark provided a very good customer experience, which these days I definitely appreciate it. Thanks Mark.
-
December 2023 by Kim Fitzgerald
We had a wonderful sales person name Marc. He helped us with our Christmas purchase and was extremely delightful.
-
October 2023 by Sunni Golightly
My fiancé and I came in this weekend with a limited budget and rushed timeline, not really holding out much hope of finding anything that would work out. Johnny helped us find a great suit! He was knowledgeable, personable, and understanding. The alterations were able to be done in time, as well! Very happy with out experience at the store and with Johnny.
-
October 2023 by David Murphy
Had to buy a suit for a black tie wedding. They have a very nice selection of suits to buy or rent. The clerk was very helpful and told me of services I could get from their stores in Dallas once we arrived.
-
October 2023 by Hunter Maxey
My dad and I bought suits earlier in the year and got our suits pressed Wednesday the 20th as we had a wedding to attend later on The 22nd. We got the suits back same day on the 20th and hung them up until the 22nd when we went to get ready we couldn’t get the zipper on either of the pants to function. We found out their iron person must have gotten a little too close to the zippers when they pressed the suits. With 30 minutes to spare prior to needing to arrive at the wedding The Taylor took care of the one pair for my dad’s suit as it was not wearable and they made him a new pair of pants for the wedding. We are getting my pair of pants fixed back in Memphis this weekend as they made it through the wedding, thankfully, but brake when I made it back to the room.Men’s Warehouse has the BEST SERVICE hands down! I don’t know of another place that would fix them immediately like they did.THANK YOU to Men’s Warehouse and the Employees at the Scottsdale location especially!
-
October 2023 by Christopher Hickman
Out of this world customer service! Johnny was amazing. Very kind and attentive. Highly recommend!
-
September 2023 by Joel Sanchez
I am extremely grateful and satisfied with my time at Men's Wearhouse. I was treated with respect and patience with complete control on the type of look and style I was intending to create for my wedding day. Eric was immensely helpful from start to finish. He took his time helping us find the right fit and has a great eye for pairing a suit together for you with the right tie and shoes to match everything perfectly. Highly recommend setting an appointment with Eric. I had been going to stores all day and didn't feel comfortable finding something until he took the time to help me with the right fit and style. You're going to like the way you look, I guarantee it.
-
August 2023 by Liz S.
Had a great experience here at FLW/Promenade location with Lorrie (Laurie?). Other recent reviews were not great, but the other location on Tatum and Shea is closed, so we were not expecting much. We were greeted by Lorrie within 45 seconds of entering the store. She helped my husband get set up with a tux rental very painlessly. He's a larger guy and was dreading the experience. Lorrie was very knowledgeable about the styles available and what would look best. She identified 2 brands and suggested the one that would fit best. He tried on 1 jacket, 2 pairs of pants, and 2 shirts. She even set it up for us to pick up and return at another location, for an out of town event. Thanks again Lorrie!
-
July 2023 by Daniel Lindegren
I would like to express my utmost satisfaction with the exceptional level of service I received during my visit to the store today. The experience was truly remarkable, and I would like to extend my gratitude to Pete and Eric for their outstanding assistance. Their attentiveness, knowledge, and professionalism exceeded my expectations and made my overall shopping experience truly enjoyable. I highly commend the store for providing such an exceptional standard of service, and I look forward to returning in the future.
-
July 2023 by Youssef Challita
Ricky was extremely professional and helpful. Helped me with returning some online orders (which was not an easy task) with grace and professionalism. I am 6 foot six and very slim. It is extremely difficult for me to find dress shirts that fit. Planning on coming back to this store specifically because of this encounter.
-
June 2023 by Joey B.
My cousin is getting married in December, and I'm in the wedding. I walked in and needed measurements. Ricky assisted me and gave stellar customer service; got me in and out. Thanks for the help!
