-
April 2024 by Aidan Shaw
I just had to get some measurements for a rental I need for a wedding out of state. Very professional staff and made measurements super easy! I actually enjoyed my visit!
-
April 2024 by Kenzie Lancaster
Employee with dark brown medium length hair on Sunday 4/7 was completely rude. We gave her a price range we were looking for and before we could even finish our sentence she said “oooooo not possible” and shook her head at us. She was upset because she knew she wouldn’t make a ton of commission off us. We went to a different location and they were able to help us and get us within our price range. DONT GO TO THIS LOCATION
-
April 2024 by david rodriguez
They did not call when the suit came in, they did not press the suit, pant or shirt, and made excuses about why they were unable to provide the service they are supposed to. I do not recommend this location or chain.
-
February 2024 by Diane Lille
Eric at this location was FANTASTIC! I would have given it 5 stars but the first employee made it very clear he didn’t want to assist me as soon as I told him that the suit was for my 15 year old growing son. He showed me the least expensive option which started at $200.00. I asked to see something on sale and he got VERY annoyed and told me there was nothing. My son is in a growth spurt and this is to wear to a wedding where we are causal friends. Eric stepped in and showed me a great suit on sale. I highly recommend asking for ERIC if you go to this location.
-
December 2023 by Olivia P.
Customer service at this location was absolutely awful. Went in to get an idea of a tux my fiancé could wear for our wedding and we were practically laughed at by the men working there. We were told there was no way to try on anything, we would just have to order and hope for the best. During this, another customer came in and this same employee was incredibly rude and condescending to him as well, telling him that the tie and pocket square combination he chose was "totally out of style". We had lots of questions seeing as we don't know much about different tux styles, etc. and with every question he was rude and laughed in our faces. I would NOT recommend this location to anyone. Would give it 0 stars if I could.
-
December 2023 by justin t.
I have rented from men's warehouse multiple times in the past and everytime I went I was able to try on suits to make sure they fit and looked good. I went into this location and was told that they don't do try on's and that I would be able to try it on once it came in a week before my weeding... the employee that helped me was very condescending and was very unhelpful. I would not recommend this location.
-
September 2023 by Jason Duenas
I recently visited Men's Wearhouse, and I had a wonderful experience. The highlight of my visit was the exceptional assistance I received from Aretha. She went above and beyond to help me find the perfect attire. Aretha's patience and extensive knowledge were evident as she provided valuable advice on selecting the right pieces. Her genuine dedication to customer satisfaction made the entire shopping process enjoyable. I left Men's Wearhouse feeling confident and satisfied with my purchases, all thanks to Aretha's outstanding service. I highly recommend Men's Wearhouse, especially with the assistance of Aretha, for anyone seeking a personalized and enjoyable shopping experience.
-
September 2023 by Scott R.
I rented a tux for my sons wedding from MW in Redlands and had it shipped to Scottsdale, AZ we're the wedding is being held. The staff was very helpful and helped me pick out the perfect tux. Shipping was no issue and I picked up the tux the day before the wedding. Smooth sailing! If your in need of a rental tux or some nice men's wear, give MW a try! You'll love the way you look!
-
July 2023 by Daniel L.
I would like to express my utmost satisfaction with the exceptional level of service I received during my visit to the store today. The experience was truly remarkable, and I would like to extend my gratitude to Pete and Eric for their outstanding assistance. Their attentiveness, knowledge, and professionalism exceeded my expectations and made my overall shopping experience truly enjoyable. I highly commend the store for providing such an exceptional standard of service, and I look forward to returning in the future.
-
June 2023 by Rosario Strano
I recently went to Men's Wearhouse to buy a new pair of shoes, a tie, and some shirts.I was very impressed with the service I received from the staff. They were knowledgeable about the different products and styles,and they took the time to help me find exactly what I was looking for. I would definitely go back to the Men's Wearhouse store.
-
May 2023 by Kevin Racine
NEVER rent a tuxedo from this place. This store lost three of the five groomsmen tuxedos for my wedding. I had to go into the store 10+ times to get to the bottom of the problem and ended up having to pick the suits up TWO HOURS before my wedding ceremony due to Mens Wearhouse having to overnight ship them after they were “lost.” The store manager Peter was the most arrogant and unfriendly person I’ve ever met. Acted like it was our fault they were lost during the shipment and NEVER ONCE apologized for their mistakes. For a store manager, he is a horrible example of what customer service should be, he should just retire if he isn’t willing to help people.
-
May 2023 by Liz Garcia
Customer service I give them a 2 out of 10They charge a damage & handling non-refundable fee of ?12.00They don’t have alterations for Tailored Services
-
April 2023 by Esmeralda
We went to the Avondale store and didn't receive any type of help so we left.. We walked into this store and Eric greeted us and asked if we needed any help in less than a minute (while the store is packed). Now my husband isn't the easiest man to please by any means but Eric helped and went the extra mile to make sure we walked out happy. Thank you, for making this experience a good one ?
-
April 2023 by Briana S.
I have had nothing but issues with mens Wearhouse. Placed an order in October for suits for our wedding on april 6th and have been checking in monthly since order since they seems so confused about it. Checked in on March 16th all was good, went to the store Monday this week all was good, called today ( a day before wedding ) and 3/5 suits are lost. Store manger is unavailable today and told us he has never lost a suit on Monday.... I highly recommend going anywhere else. This place causes you more stress than it's worth!
-
January 2023 by Tanner L.
Just had a horrible experience at this location came in to buy some pants that needed hemming. They said they would do it that day and I can come by and pick them up in the morning. So that's what I did came back the next day and was ready to pick them up. When I walked in I stood in the lobby not 5 feet from two employees. One being a manager and stood there for at least five minutes without either saying hello. I don't care if your talking about work but I am right next to you and you can't say "we'll be right with you"? They then proceeded to tell me that the pants will not be ready until 3 or 4 o'clock today. I was told the morning and I needed the pants in the morning. They became argumentative with me as I decided this was not adequate and I would not be purchasing said pants. Horrible customer service go to the one in Tempe.