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November 2023 by Lauren T.
Easily the best shopping experience I've ever had. Ever. And I hate shopping. The ladies working there understood that I liked one item that caught my eye but I wanted to browse. If they aggressively "sales pitched" me (common for north Scottsdale), I would have walked out. Cari let me do my thing and I ended up leaving with the most gorgeous, versatile item of clothing. I will be returning to this location specifically because of the amazing service!
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July 2023 by Carlos A.
Excellent service, and super clean store and layout. Obviously everything is expensive, and great quality.
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June 2023 by John F
This store has exceptional customer service. Everyone there is great, but the store manager, Carrie (spelling?) went above and beyond with an ongoing situation I had with some damaged jewelry that was ordered from online a number of times. It all ended well and I’m very appreciative. They definitely earned a repeat customer.
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December 2022 by Jeanne G.
Horrible sale personals. picked up item I purchased at store and wanted to exchange for different color and because I used Paypal credit card they would allow me. Never again will j buy from Michael Kors Kierland
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December 2022 by Carlos Vincent
Very friendly atmosphere. I was taken care of and left feeling great. Thanks again!
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September 2022 by Chazitear
Ms. Sandy and Keelyn were amazing! Awesome teamwork and super helpful with me getting my mom’s gift. I really appreciate it! Give these beauties raises! Thank you so much!
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September 2022 by Kristos Roshi
Came in to do some Christmas shopping and the staff were very helpful and patient! I believe the young lady that assisted me was Jada and she was awesome. Thank you for the help ?
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August 2022 by Gina W.
Most everyone is very nice and helpful. They great you and try to help you the best they can. Of course like any retailers there is a return policy that they need to abide by, but they will always try to do their best to rectify the issue if they can. Everyone is very knowledgeable. I love the atmosphere here and they always have great products. I will continue to shop here.
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April 2022 by Lindsey G.
Poor customer service, incredibly rude general manager. Beware when doing a return as they make it incredibly difficult. Will never shop at this location again.
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February 2022 by fatima alhadi
Great customer service.
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December 2021 by Chazitear LLC
Ms. Sandy and Keelyn were amazing! Awesome teamwork and super helpful with me getting my mom’s gift. I really appreciate it! Give these beauties raises! Thank you so much!
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December 2021 by Kristos Roshi (stateof_mynd)
Came in to do some Christmas shopping and the staff were very helpful and patient! I believe the young lady that assisted me was Jada and she was awesome. Thank you for the help ?
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December 2021 by F21 Rodrz
Love this location
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August 2021 by Nicholas H.
My boyfriend wanted to buy me a watch, and he couldn't find the right watch size for me so he decided to just give me the money and told me to find the watch I wanted. So, I am in AZ for work, and I called the Michael Kors store here and Brook answered, she was very friendly and polite, she asked how I was and I told her my situation as how I have been looking all over for this watch, she advised that she did have one in stock and would hold it for me. When I arrived at the store I spoke to Keelen (I think that's how you spell it) she asked how I was doing and I told her, and then told her I was looking for Brook, she got Brook for me and Brook greeted me and brought the watch I wanted out showered me and it was the one I wanted, I tried it on and it needed a few more links added, but she advised that I could call customer service and they would ship me free links and even install it once a I got home from my trip. After showing me the watch I saw another one I liked and she showed me and so fell in love, so I bought both of them. The level of customer service was awesome, I really appreciated them both, and they literally made my visit fun and awesome. I will definitely be back. Thank you Brook & Keelen, you made my trip better.
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December 2020 by Dee M
Shopping here it’s always fun
