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February 2024 by Richard S.
Initially Was Charging $500 per month for training sessions months after our personal trainer left the facility. Beware. Like a streaming service will continue to charge full rate unless you personally cancel in writing. Update 2/23/24. Upper Management did indeed acknowledge the excess charges for training which we had not done and refunded the money to us. I appreciated the communication. The gym itself is convenient and well run and not crowed when I've been there 6-7 AM. I thought our trainer Michael was excellent and sad he departed.
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December 2023 by Jakki L.
I have been a member of this gym for over 7 years and had the same personal trainer Steve for all that time. He's been consistent, friendly and knows his stuff. The place is clean, most people are friendly (I always get a "have a good workout" from the front desk as I walk in, the restrooms and gym equipment are all clean too. I've almost never had to wait for any equipment and i don't feel intimidated by any gym thugs out there. Good mix of M/F and nice to see some younger members there too. Yes, it's a bit on the pricier monthly side compared to some other local gyms, but this is convenient and close - plus i can always get a parking spot.
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December 2023 by Jessica W.
The Mountainside Fitness Ice Den location is amazing! The staff is always very friendly and Steve is THE BEST. He is so encouraging and the best hype man.
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December 2023 by Bill W.
I have been a member of Mountainside Fitness-Ice Den for 15 years and have worked with the gym's personal trainers throughout that time. My overall experience has been excellent. I like the boutique nature of the facility, the personnel, and the equipment quality and options. Most impressively, all of my personal trainers have been exceptional. I've worked with Steve for the last 10 years. He is skilled, encouraging, attentive, and accommodating--a true professional. He really enables and motivates me to stay committed to the program!
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December 2023 by Dave K.
I have been a member for 12 plus yrs and have loved going to the Ice Den. The staff is so friendly and I have to give the GM Kalie congrats for that. She has taught them well in that they greet you when you come in and said bye when you are leaving. Any questions you have they take the time to listen and give you a proper answer. I also like to give a huge shoutout to Steve who trained me for many yrs. He brought my body back from the dead and has given me to the tools to keep on succeeding in my fitness journey. There is a reason he has won the trainer of the year. If it is doing cardio, lifting, training, or taking a fitness class the Ice Den is the place to be for your overall fitness.
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December 2023 by Missy G.
Mountainside Fitness ice Den the best!! I have been coming here for over 3 years. Love the people who work here !!Kaylee is a wonderful gm. But I come for my trainer Steve . I passed two other Mountain sites to get here 20 minute drive . Steve is an amazing intuitive trainer
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December 2023 by Doug M.
The Mountainside Fitness, Ice Den, gym location is arguably the best, gym I've attended over the last 35+ years of working out. I've been a member of many gyms across the U.S. while competing in bodybuilding during my younger days. I was looking for the right environment that catered to the Fitness enthusiast but also the novice, who was looking to get in shape. The entire staff always has a smile on their face, friendly to everyone, and knows what they're doing..... In particular Steve Havlick, who really stood out as a great instructor and overall person. A great persona and knowledge who treats the beginner to veteran gym student with equal enthusiasm....That's hard to find these days. I highly recommend this Gym.
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December 2023 by Jennifer G.
i have been a member of Mountainside Fitness for many years. I primarily use the Ice Den Location in North Scottsdale. The club is kept clean, front desk staff friendly and helpful, equipment has variety and ample number of machines and free weights. I love the location and small, personal feeling of this gym. I have worked with two trainers at Mountainside, Cal and Steve. Both always encouraging, professional, knowledgeable, always pushing me to do my personal best. I am very pleased with Mountainside and recommend to friends.
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September 2023 by Rhonda Alcaraz
Nice location with friendly staff and trainers. Never too crowded for my workouts. I enjoy working out at this location.
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September 2023 by Drew T
Love this location! Ana helped me renew my membership and she was very helpful.
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September 2023 by Rachael H.
I just moved to the area and wanted to try out this gym and others to see if I would be interested in a membership, but the elderly bald sales guy refused to let me use my free pass when I told him I was not interested in a membership the minute I walked in for my first time yet as I needed to figure it out by working out there first. What a terrible business plan of his. You can use your free pass unless you nod your head that you're going to sign up after?
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August 2023 by Catherine J.
I love working out at this location, it's never too crowded and the staff members are extremely nice, especially Ana! She was incredibly knowledgeable and answered any concerns I had!
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August 2023 by Tag B.
The best staff in the valley! The gym is kept to the highest standards! Locker room amenities are next to none!
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August 2023 by Genevieve A.
The staff is always incredibly helpful and personable, especially Sarah at the front desk. The equipment is clean and well managed, I would recommend it to anyone
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August 2023 by Gary P.
Well-equipped, no frills. Ideal for a man on a mission. Sometimes a little crowded.
