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February 2024 by J Polk
Very knowledgeable and helpful in selecting the right mattress for us
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February 2024 by D H
We did a lot of mattress shopping. When we went to the Naturepedic Store in Scottsdale, JR was incredibly helpful. I had done extensive research and everything he said was accurate. He helped us pick out what would work best for us as a couple. He never pressured us once and was truly kind. His and Tyler's follow up was great. Setting the mattress up was a piece of cake. We are so glad we went there and have referred family to them. Thx guys!
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January 2024 by Megan Wiest
Came in today to get a new pillow for our favorite mattress from this brand. I was greeted by JR with enthusiasm and a wonderful smile. From start to finish the sale went great and now we own a fabulous organic pillow that will make a world of difference with our sleep, thanks JR for your kindness and knowledge.
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December 2023 by A Urban
I can't say enough about our Naturepedic mattresses and most especially Anita. Unlike most salespeople who just want to sell you the most expensive mattress, Anita wants to sell you the right mattress. She is really knowledgeable about the mattresses, pillows, and other products in the store, and she takes the time to listen to really direct you to the best mattress and other products for your needs. She also takes great pride in the store - everything is impeccable - from the spotless bathrooms to the soothing music she has chosen. I am a returning customer because of Anita!
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May 2023 by Lauren Brogie
I recently purchased a mattress from Anita at the North Scottsdale Naturepedic location. She was wonderful and extremely knowledgeable. Anita made my mattress buying experience easy. She also helped me with purchasing some silk pillows and bedding, which I love! Since receiving my new bed, I’ve had the best sleep in years. I highly recommend Naturepedic and Anita’s fantastic customer service to anyone shopping for a mattress. Thank you!
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April 2023 by j g
Anita is wonderful! She was incredibly helpful and informative. In fact, the reason we went to Naturepedic was that I was calling a few different stores for some basic information, and she was by far the most knowledgeable and helpful person I spoke with. She shared in depth knowledge that I was looking for about the differences between mattress companies, especially between organic and conventional ones. She was so nice and so thoroughly well informed that we went to her store, and she was right about everything she said. She was very patient, answered all of our many questions, was kind and more helpful than I ever could have expected. And the mattresses we got are just amazing! Not only are they so comfortable, but I feel so much better knowing that all the hours I'm sleeping, I'm safe and free from harmful toxic chemicals!
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March 2023 by Carol F.
I was assisted by Anita Kephart who is incredibly knowledgeable about mattresses. She spent a lot of time educating me about the Naturpedic mattress and beds in general. She knows the history of the mattress industry in America. Most importantly she carefully went through each option available in the Naturpedic line and assisted me in choosing what we thought would meet my needs. When the bed was delivered on time, I hoped for the best but was truly skeptical. After a few weeks, I realized that everything Anita said about the components in my bed, gave me exactly the kind of experience that I told her I wanted. I had the best bed I've ever slept in!
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March 2023 by Sarah Workman
Anita is very knowledgeable. She patiently took the time to educate and make sure our purchase was the right fit. I would highly recommend making an appointment with her! We have had a great experience with Naturepedic in the past and we are eager for this bed to arrive!
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March 2023 by Tyler
Mattresses are very comfortable and it’s nice to feel comfortable with what materials are in your mattress. Finding a comfortable and quality mattress free or the flame retardant chemicals, glues, etc. Richard was in town from California as he manages the stores and was awesome!! Great all around experience and highly recommend this place for clean, comfortable, and quality mattresses!!
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February 2023 by Jodi V.
My husband and I have been looking for "our" mattress for the past five years. We have tried them all, purchased a couple and have been stuck regretting our decision. I found Naturepedic while looking for a crib mattress and knew this would be our next mattress. I had everything figured out online but wanted to just try it out at the Scottsdale store before finalizing. I am SO glad we did! Anita showed us around, let me try what I thought I wanted, explained the ins and outs of the materials and how interchangeable our mattress can be and fitted both me and my husband to the perfect bed for us both! She is so incredibly knowledgeable, patient, kind, and just all around awesome! I never felt any pressure to purchase. She doesn't have to sell an awesome product, it pretty much sells itself, but what she did do was make our experience so wonderful and we are just so grateful for Anita and all her help! Of course we will be back when our little one needs a big kid mattress too. And we will send everyone we know her way so they can look forward to their bed every night, just like us! Thanks Anita!!!
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August 2022 by Eric A
After arranging to return our current organic mattress because it was too firm, I did some research and discovered the Naturepedic brand. Everything I read about the company and how their organic mattresses are made convinced me that I needed to give them serious consideration. The Naturepedic store in Scottsdale was a five hour drive away and I decided it would be best to try their mattresses out before ordering from another online company and hoping for the best. I drove down and met with Anita, who was extremely helpful and very knowledgeable of the entire product line. She was very attentive and focused solely on my needs and expectations. I spent the entire afternoon with Anita and all throughout she was very kind and patient as I attempted to decide which of two mattresses would be best for our situation. I finally selected one, which will be configured to ensure just the right firmness level on each side. Overall, this was a very pleasant experience - thank you Anita! I’m looking forward to getting a good night’s sleep! If you value high-quality, integrity, and outstanding stress-free customer service, I highly recommend you give Anita a call and visit the Scottsdale Naturepedic store before purchasing your next organic mattress.
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July 2022 by Eric A.
After arranging to return our current organic mattress because it was too firm, I did some research and discovered the Naturepedic brand. Everything I read about the company and how their organic mattresses are made convinced me that I needed to give them serious consideration. The Naturepedic store in Scottsdale was a five hour drive away and I decided it would be best to try their mattresses out before ordering from another online company and hoping for the best. I drove down and met with Anita, who was extremely helpful and very knowledgeable of the entire product line. She was attentive and focused solely on my needs and expectations. I spent the entire afternoon with Anita and all throughout she was very kind and patient as I attempted to decide which of two mattresses would be best for our situation. I finally selected one, which will be configured to ensure just the right firmness levels on each side. Overall, this was a very pleasant experience - thank you Anita! I'm looking forward to getting a good night's sleep! If you value high-quality, integrity, and outstanding stress-free customer service, I highly recommend you give Anita a call and visit the Scottsdale Naturepedic store before purchasing your next organic mattress.
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July 2022 by Elizabeth R-D
OMG I have wanted a Naturepedic Mattress for quite sometime now and Anita made it possible. It’s like a dream come true am super Happy…..I am extremely elated that she put absolutely no pressure on me at all….. I am sensitive too chemicals so Anita treated me like her best friend and in no way thought I was strange because the minute I smell chemicals my system goes crazy. Anita is extremely knowledgeable, friendly and definitely accommodating to my needs…. My experience with Anita honestly was absolutely wonderful… I don’t want to shop anywhere else Anita’s Customer Service was over and beyond…. Some of my items are beginning to arrive and there is no smell ………I’ll tell you Anita knows her stuff… Anita steered me in the right direction …..I Love that Naturepedic has Organic to know I will be sleeping well and healthy…. Thank You Anita for all your hard work and Thanks again Naturepedic ……. Customer Service was also excellent…….. Thank you
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June 2022 by Elizabeth R.
OMG my dream came true I have been wanting a Naturepedic Mattress and Anita made it possible.... Anita was or is the best she literally did not pressure me and treated me like her best friend.... She is so friendly and knowledgeable definitely accommodating to my needs....Some of my items are arriving and the items are absolutely lovely no scents of any kind and perfect for me. Thank you Anita for your kindness.....Organic and no chemicals is how I sleep best Thanks to Naturepedic I know I will sleep well : )
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February 2022 by Joy C.
Such a pleasant shopping experience! Anita, who helped me today was very friendly, knowledgeable and just an overall pleasure to do business with. We spoke on the phone first and she remembered our conversation once I got to the store, as well as the conversation we had in the store today (as she followed up with a thank you email afterwards). So many things I appreciated today because you rarely get this kind of shopping experience these days. I will 100% return to this specific store to see her again. This is our 2nd Naturepedic Crib mattress and I feel really good about the quality and safety of everything I have purchased from this brand.
