Nextiva

Hours: Nextiva is a leading Unified CXM (Customer Experience Management) company that provides AI-powered customer experience solutions. The company powers over 100,000 businesses and handles billions of conversations every year through its all-in-one customer experience platform. Nextiva's commitment to "Amazing Service®" and a customer-focused approach has been its cornerstone for the past 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva recently secured $200M from Goldman Sachs Asset Management, valuing the company at $2.7B in late 2021. Nextiva's services have been praised by its customers for their functionality and affordability. Businesses have highlighted the platform's flexibility in accommodating both in-office and remote teams, as well as the excellent call quality and the ability to send and receive text messages, including media. Customers have also appreciated Nextiva's customer service, which is always ready and available to provide assistance. While some users have mentioned the need for self-teaching to fully utilize the platform's features, especially for those who wear many hats, the overall consensus is that Nextiva meets or exceeds expectations, offering a practical and cost-effective solution for small and medium-sized businesses.

1. Scottsdale, Arizona