-
February 2024 by Brian Appelbaum
I strongly suggest you do not get delivery from this restaurant. I have ordered 4 times and they got it wrong 3 times. Spoke to the manager on duty today Nicole. A total dimwit who has absolutely no idea what customer service and accountability is.Blame Grubhub blame the new kitchen staff.Can I have a credit? No call GrubhubWell I already called grub hubI already told you I will speak to the kitchen staff.I can’t understand why your upset because we forgot utensils and gave you ranch instead of honey mustard??Well? Let’s see . I spent 32 dollars and the salad was wrong. I asked for utensils maybe because I didn’t have any ???! And everything does matter. It’s not based on your perception it’s based on the person eating your food moron!!!!It’s called customer service and oh BTW it happened a 6 weeks ago too. Maybe that should matter to you and your businessI will never ever order from your restaurant again and will tell every person I know this history with these people.Ever wonder why you have employees not doing their job correctly?Here’s the answer almost every single time.Poor management hiring them and training themSmarten up owners
-
February 2024 by P McL
If I could give the service a 0 I would. My family has been coming here for over 20 years. Today the experience was so bad and our server so rude we will never be back. We arrived about about 11:40 and sat down. The patio for the bar was full, but the restaurant had one table. About 10 minutes after we sat down and ordered drinks, another two people arrived and about ten minutes after that, 2 more. Our waitress walked by about 5 times during this period and never made eye contact or asked if we were ready to order, despite our menus being at the end of the table. At 12:15(30 min after arriving) she approached the most recent table to sit and began to take their order. We finally spoke up and said excuse me we've been waiting, and she snapped back rudely and said she was working alone. Ok? And you walked by numerous times without so much as asking or noticing we were trying to get your attention. My dad is 89 years old. We eat out together often. This was by far the rudest waitress and worst experience in a restaurant in years. Never coming back.
-
February 2024 by Whitney V.
best vibes ever!!! I cannot believe this place doesn't have higher ratings. the staff is wonderful and the owner is even more wonderful. get the French onion soup
-
February 2024 by Rick Hemmerle
Horrible service .management was rude : Nicole the owner and Courtney the bartender .They have run off MANY , loyal regular customers with their ticky tack judgmental attitudes towards happy law, biting citizens.Worst service EVER.Don’t waste your time frequenting this place.
-
February 2024 by Jeff Dahl
Great neighborhood pub! Service has improved in last year , friendly place. Good bar food..
-
February 2024 by Tara Wells
The food is always delicious,the staff is awesome,and the atmosphere is fun and drinks are great prices can't get any better love this place. Patio dog and you can smoke a cigar.!!
-
January 2024 by Mary Ann P.
THE BEST NEIGHBORHOOD BAR FOOD ...GREAT bingo on Tuesday free~!!! excellent service drinks and food...always...... give it a try,,,make a reservation please. . .
-
January 2024 by Michael Roselli
A local bar that really knows how to treat the customer's way. Their drinks are greater their food is great.
-
January 2024 by AKAGAS
I really want to like this place. But the bartenders aren’t nice whatsoever. You practically have to wave your hands in the air for them to acknowledge you. Unless you’re a regular.
-
January 2024 by David Matthews
A lifesaver! Open on Christmas day, offering last-minute gifts and party refreshments. Thanks for your sacrifice of your holiday for the excellent customer service!
-
December 2023 by Ken D
Used to really enjoy coming here with family and friends. Past several years noticed food and service has been going downhill. Didn't realize it was under new ownership until recently. Son still goes there frequently to be with his friends. Owner confiscated his ID and wouldn't return it after supposedly validating it but still claiming it was fake. This is his drivers license, which puts him in a bad position until he could retrieve it from the police when they open after the weekend, assuming the owner would give it to them in a reasonable time. So instead of waiting and hoping, we called the local police who said business owner has right to do so and that they don't typically come out, but did anyway because of how respectful he was on the phone (their words). The two policemen that arrived were professional and polite, talked to the owner, and were able to retrieve son's ID. So much for the theory of it being fake, which is a crime in AZ. Needless to say, won't be going back, owner is too unhinged. So many other places that are family friendly, have pool tables, good food, karaoke, and better management.
-
December 2023 by Ken D.
Used to really enjoy coming here with family and friends. Past several years noticed food and service has been going downhill. Didn't realize it was under new ownership until recently. Son still goes there frequently to be with his friends. Owner confiscated his ID and wouldn't return it after supposedly validating it but still claiming it was fake. This is his drivers license, which puts him in a bad position until he could retrieve it from the police when they open after the weekend, assuming the owner would give it to them in a reasonable time. So instead of waiting and hoping, we called the local police who said business owner has right to do so and that they don't typically come out, but did anyway because of how respectful he was on the phone (their words). The two policemen that arrived were professional and polite, talked to the owner, and were able to retrieve son's ID. So much for the theory of it being fake, which is a crime in AZ. Needless to say, won't be going back, owner is too unhinged. So many other places that are family friendly, have pool tables, good food, karaoke, and better management.
-
December 2023 by Jack Black
Wonderful experience & great food. Had a group of 18 friends meet here for lunch after a long bike ride on the green belt. Our server exceeded our expectations with her service & ability to provide separate checks.Highly recommended ?
-
December 2023 by Vanessa
Went there for dinner with my husband and my daughter later on we waited for the karaoke to start we were then kicked out a woman at the bar told me to get out so I took that as being extremely uncomfortable and racist and then I went outside and Nicole told my daughter to get off her chair. Mind you she’s six I’m very upset with the service at this place. I was threaten for no known reason our waitress came up to me and told me that’s how Nicole is. She’s very rudeLots of people say that they see people doing drugs in the restroom. Employees going to the restroom and not washing their hands. mice poop all over the bathroom corner floor and I believe that it’s because they leave the back door open so mice are going in and outSomeone stole my wallet from there and they asked us to leave with my six-year-old daughter when we have been going there for years and she has sang karaoke there after 9 o’clock
-
December 2023 by Joseph L
Didn't have any food but very good place for fun! Eclectic and welcoming to everyone. Great service & fun loving crowd! Highly
