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January 2024 by Google user
Novus was awesome. So quick to answer the phone and got my insurance company all set up to cover the windshield. They came right out the next day to my work. Did it and set up the calibration company for me. Rafael and Travis were amazing
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December 2023 by Lizzy Bonifield
Ray Acuna fixed up my windshield in no time. He was professional and very nice! Amazing job
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December 2023 by Jennifer Wudarski
Novus glass was wonderful to work with. Very professional. My window replacement was seamless from my initial email to the installation. Ray my technician was wonderful and told me more about the aftercare of my new windshield than any other glass repair tech I have used in the past. I highly recommend them.
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November 2023 by Tami Henry
I had 4 rock chips repaired in two of my vehicles by Ray the Novus Technician. Ray called on his way and arrived right on time. He immediately went to work and repaired all of the chips in a timely fashion. He went over the warranty information and asked if we had any questions. Highly recommend Novus to anyone needing rock chip or windshield replacement.
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November 2023 by Tanner phillip
The whole team at Novus glass was very accommodating. It’s a well run business between office and field workers. Communication was great - they called when they knew exactly when they were going to show up. Arrived within the window I scheduled for. They changed my windshield while my truck was parked at work in a parking garage. 10/10 would recommend these guys to anyone. They have a customer centric service attitude and a make it right business model if anything goes wrong.
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November 2023 by Crystal Novak
Novus is excellent! They made the claim with my insurance easy and stress free and did an awesome job on my windshield. Very prompt and had great communication!
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October 2023 by LINDA MARUSAK
We had an emergent repair on a windshield that we needed done. Travis worked with us to quickly get us set up with a repair for the very next day. Ray came out and did an amazing job. Was polite, professional and thorough. Replacement came out perfect. Definitely will be using Novus glass for all future repairs.
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September 2023 by Jen Nelson
We had the best service! We were in a time pinch and the Technician Made extra efforts to meet up with us and repair our two windshield chips! Very polite and respectful! Thank you Ray!
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August 2023 by Matthew Velez
Quick in responding to my claim, Ray efficiently replaced my windshield making sure I knew all the care needed afterwards
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August 2023 by Cameron Parker Realtor
Where do I start. Professional, timely, and goes the extra mile. When my VIN# identified the wrong glass, Novus didn’t hesitate to hunt down the only piece of glass in the state that would fit my vehicle. Took care of it the same day. This team is awesome, and I can’t thank them enough for their care and diligence.
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August 2023 by Moustafa Awad
Amazing service, quick and very efficient. I totally appreciate their consideration for my situation and accommodating my travel needs. Highly recommended for an on the go windshield fix
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July 2023 by Lacey Bommarito
This is the fifth time I've used Novus Glass for a windshield repair, and each time, the service and professionalism of their technicians is remarkable. The past times were simple chips repairs, but this last time was a full windshield replacement. Ray is an amazing technician. I've appreciated his professionalism, friendliness, and honesty each time he's been out for repairs. Highly recommend them for any and all glass repairs.
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June 2023 by Darin Macari
The office set use up fast and Ray the tech did a great job. He was very Personal. This was the first time we used them the best customer service. D
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June 2023 by A. K.
Ray did an excellent job replacing my windshield. He took his time, showed me things he found from the last company, and fixed the issues the other place created. He was very professional and knowledgeable. If and when I need glass work done again, I will be calling Novus Glass.
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May 2023 by Holly Backman
Ray did a great job! Quick response, friendly, professional, and I would definitely use them again to repair my windshield.