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September 2023 by Randy Williamson
Great store! Lyric Boyle is very professional and an outstanding optician. Highly recommend!!
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June 2023 by Sherrilyn Beall (Karatop52)
I was referred to the Scottsdale Oakley store to get my script added to my favorite sunglasses. The time they took and the due diligence they did far EXCEEDED my expectations. I didn’t think it would be possible to get my script added but after a few days of researching they called me and told me it was possible. When I got that news I was super happy as my eyes are very light and I need darker lenses in AZ. I picked up my glasses today and I so happy. This is the best decision I made. Thank you Chelsy and Lyric for all that you did. I will be back when I need a new pair of glasses. ⭐️⭐️⭐️⭐️⭐️
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June 2023 by Nunya Bizness
I was referred to the Scottsdale Oakley store to get my script added to my favorite sunglasses. The time they took and the due diligence they did far EXCEEDED my expectations. I didn’t think it would be possible to get my script added but after a few days of researching they called me and told me it was possible. When I got that news I was super happy as my eyes are very light and I need darker lenses in AZ. I picked up my glasses today and I so happy. This is the best decision I made. Thank you Chelsy and Lyric for all that you did. I will be back when I need a new pair of glasses. ⭐️⭐️⭐️⭐️⭐️
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June 2023 by Seamus OHeyne
Everyone at this Oakley store is helpful and knowledgeable. I just got my second pair of prescription Oakley sunglasses here, and I could not have been happier with the time and attention I got from Lyric their optometrist on staff. She is a professional and an artist and took as much time as was needed to measure and fit me for my new prescription Oakley’s. They offer veterans’ pricing too, though their specials can often be just as good.
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June 2023 by Rey Lopez
Amazing customer service these guys immediately made me custom shades in store exactly what I wanted and was way cheaper than buying them anywhere else with all the bells and whistles I am a extremely happy customer I would recommend going directly to a Oakley store to everyone and anyone!!!!
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June 2023 by Perminder S. Tung
The customer service by the staff and optometrist were exceptional here. It's a flagship store with lots of options and ability to customize a pair.
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May 2023 by Timothy D.
Jordan was incredibly helpful throughout the entire process. I am incredibly picky and ask enough questions to make a sane man to loose his mind, but Jordan was not phased and helped me select a perfect pair of shades after 2 hours of trying on every pair in the store. He was knowledgeable on every topic and helped me select a stylish set of shades within military regs. Thank you Jordan and Oakley for the generous customer service.
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May 2023 by Minda H.
Stopped in to this location so that my husband could purchase the kitchen sink back pack... We were observing the pack back for 10 minutes and not once did anyone come over to ask if we needed assistance. There were two employees only a few feet away from us chatting and not once did they make eye contact or look our way. I told my husband not to buy from this location because of the poor customer service we experienced. After making the comment to my husband that's when the lady standing at the register overheard, and then asked how we were doing. I said fine and we left. Oh! We were not even greeted when we walked in. We live walking distance from Fashion Square Mall and I would gladly drive an hour way to a different Oakley
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May 2023 by Larry
I've purchased several Oakley prescription sunglasses over the years from a third party retailer and recently a pair of progressive prescription regular glasses from a third party as well. I was so happy to find out that I could purchase my prescription Oakleys direct from this Oakley store AND to top it off they were less expensive than the third party retailers I've bought from in the past. I love the way Oakley's sunglasses wrap around covering any area around my eyes that would otherwise leave light shining in underneath or on the sides. I also love how I can push them up on my head if walking into a dark area and they never fall off! I've bought many other name brand glasses and sunglasses over the years and none compare to Oakley in my opinion.
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May 2023 by Andy Adams
It was a great experience shopping and getting prescription sunglasses. Lyric was fantastic and very helpful with sunglasses selection and fitting. She went above and beyond by adjusting my current glasses for a better fit!
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April 2023 by Rebecca Malamed
Staff are friendly but started helping someone else in the middle of helping me without explanation. Also, the computers are super slow and cumbersome and are in the worst possible position for the staff to hurt their necks trying to work at them. The woman who was helping me eventually had to strain her neck to see what she was typing. It was painful to watch.
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April 2023 by Mark Anthony Lucas
Customer service was above and beyond and they have the best selection of eyewear (sunglasses and prescription) and you can have your prescription glasses ?️ ordered on site. Don't forget to get the cap, shirt, T-shirt, foot ware, beanie or some kind of accessories to complete your look.
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April 2023 by Pamela Amaya
Lyric is amazing! She was kind and very helpful in helping me select the perfect sunglasses.
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February 2023 by Cort Giles
Lyric, the optometrist at Scottsdale Fashion Square, is fantastic! she did a great job showing me glasses, sizing them, explaining things about the lenses, etc. And, she took care of me when the first order came back with scratches on one of the lenses. She and the manager got me a new frame and new lenses at no additional charge. And Lyric threw in an oversized cleaning cloth! Oakley, you've done it again!!
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December 2022 by Michael Vela
I walk into Oakley today expecting to get some courtesy and help with my glasses that had scratches on them. They are prescription and begin to tell me that we did not have protection on the glasses, and they usually come with a one-year warranty through them and began to give me excuse, After excuse she did not want to help us was rude. She is the manager I guess her name may be Emma. Terrible experience will never return to this Oakley store in Scottsdale fashion Square, you all need to take care of your people on staff, ridiculous!Once you get your money, then you treat your customers like trash. Customer service is very bad.
