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May 2022 by Melanie Smith
I sent an old ring in the shape of a peacock that was missing a stone.
They replaced it and perfectly matched the stone.
It looks absolutely perfect!!
I'm very happy with the price and with the communication with Denise.
I highly recommend Old Town Jewels!
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April 2022 by Teija Maria
I had 2 pieces of Zuni jewelry that needed repair. I sent an email with photos and within a day I received a quick response with reasonable quotes. I shipped the items out on a Monday and they were repaired by Denise and back in the mail to me on Friday. She did a fantastic job, the ring needed a turquoise stone replaced and she matched the missing stone so well I honestly don’t know which stone is the replacement. She also did an excellent job resetting popped out inlay stones back into my feather pendant. The whole process was so reasonable, streamlined and professional, I highly recommend Old Town Jewels for your jewelry repair needs.
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February 2022 by Dana Ramirez
Excellent service!! I had to have my ring repaired with a new stone!!! So pleased with how it was repaired!! 100 recommend!!! Thank you for the communication and the fast repair!
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July 2021 by Jenny Wheeler
Old Town Jewels is amazing....I highly recommend using them for repairs. I live out of state and they were super easy to work with...amazed at how fast they had the repairs done and the communication was top notch! I will definitely be using them again!
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August 2020 by C.c. Guice
Extremely pleased!
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June 2020 by Mercedes Hawkins
Shipped them a vintage turquoise cuff my father passed down to me that I ignorantly broke. They stayed in constant communication, repaired and resized it and it was back to me in NO TIME! It was perfectly done and I can’t praise them enough for the customer service. I can’t recommend them enough! Thank y’all!!!
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June 2020 by Eileen Riechard Drew
I have recently had another wonderful experience with Old Town Jewels! I mailed them 3 Zuni turquoise rings for repair and 2 Navajo Watch tips, several pieces with significant damage. The silversmiths did a flawless job fixing each piece. Kalil helped me on the phone and facilitated the entire process! I love the work in this shop, and when I’m in AZ it’s my favorite store to visit. In the past I have also had other jewelry repaired there by their silversmith Henry Yazzie, including my squash blossom necklace. Just an incredible artist!! They do incredible work for me in person, and across the country by mail. Thank you!
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April 2020 by Karen Klemp
The wire on which my squash blossom necklace was strung snapped, and I sent it off to Kalil at Old Town Jewelers. His expert silversmith repaired it beautifully and in only a few days. The cost estimated by Kalil before I sent it was exactly the price he charged. I am totally delighted with the speedy service and excellent workmanship.
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April 2020 by James Weaver
I cannot recommend Old Town highly enough! Just had a 40 year old ring restored to like new condition, with beautiful Zuni inlays by their master silversmiths. As well as friendly, professional communications during the entire process - from quote to completion. I’m already thinking of new projects for them!
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February 2020 by Caryn Walsh
Old Town Jewels has superb customer service. Kalil called in person to clarify my written instructions and kept me appraised of the progress of the jewelry repairs. I am so proud to wear them now; the repairs are beautiful. Really pleased. You can't go wrong with this company.
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January 2020 by Rachel Higareda
I am incredibly thankful to Old Town Jewels and Kalil for the repairs done to my jewelry. I was extremely devastated when I snapped the scorpion off my cuff and the tail off my scorpion belt buckle (in attempt to realign it..). There is no one in my area that specializes in Native American Jewelry so I was worried I'd never be able to have them restored as I was not willing to take them to just any jeweler considering they are unique pieces and worn almost daily. Overall, they have exceeded my expectations and they look brand new, if not better than when I initially purchased them! Kalil was just awesome in reassuring me in every step of the way, which I appreciate since I sent these in from out-of-state. I definitely will be a repeat customer!
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January 2020 by Desra Simpson
Had a great experience! My ring’s turquoise broke and they explained how they can fix it and they did! Such an amazing selection too! 100 % recommend!
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December 2019 by D'Ann Love Wilbanks
2 stones fell out of this vintage necklace, 1 was found. After researching and emailing with Kalil, I sent it off and they replaced the missing stone and reset the other. I also sent along a ring to be repaired and it was extremely easy and quick! I highly recommend the services of Old Town Jewels.
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December 2019 by Chrissy Dowdy
So happy I found this place! I came to Phoenix to visit family for thanksgiving and heard there was native jewelry repair in Scottsdale. The old reliable google machine took me here and let me tell ya, they deserve all of these positive reviews! I brought two native rings in and they fixed them both (stone replacement, added extra adhesive, polished them to a shine) for only $55 total! On top of that, they were able to fix them same day which I surely appreciated because I was leaving back to LA the next day. Their costumer service is unparalleled.
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September 2019 by Dave Fleming
I have a ring that lost a turquoise stone. I searched every where locally and only found on jeweler that worked on silver/turquoise. They had my ring for over a year with nothing done. I found Old town Jewels on line, retrieved my ring from the company that had it and sent it in. Very fast service and the ring looks better than when it was new. Price point was fantastic as well. I could not be happier, they have earned all my future business!
