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December 2023 by Kristine Nutt
Encountered these people at a dog festival this weekend. I was there with a rescue and decided to visit their booth. I picked up one of the “free” samples which was a tiny dog treat. The lady told me I couldn’t have it unless I bought something. Most other vendors had free samples but anyway I told her I’d buy something and went around to buy something. She told me to put it back and said it stays here until you buy. Very rudely. They may be good but I wouldn’t support anyone that has representatives like this. So sad!
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November 2023 by Mariano R.
May be good product but people who work for them are super rude. Met them at festival and was told I couldn't have a sample unless I bought something. Had my card out to purchase and she told me to put back the very small one treat sample until I paid. Very rude. Please don't support businesses like this !
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September 2023 by Mostafizur Rahman
It was wonderful experience to meet Pet planet via linda. I am very glad to you, thank you so much.
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September 2023 by C Robinson
We were there to use their self serve pet bathing/grooming station for our Labrador. It is a wonderful facility. Great store and great service.
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June 2023 by Laverne Grant
Pet Planet Via Linda was a huge disappointment for me. Despite our previous positive experiences, today was a complete letdown. The young woman working there lacked any customer service skills and gave us an impossible time constraint. It was evident she had no affinity for dogs. The facility is nice, but the employee ruined our visit. On top of that, buying wet dog food here was a mistake as we ended up with rancid cans and no compensation from the owner. Avoid this place.
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May 2023 by Venessa Skaaland
We are new to the area and Pet Planet on Via Linda will be our new go to for our fur baby’s needs. The customer service shown by the staff was top notch! Courtney and Destiny treated us like family.. if I could give 10 stars I would ❤️
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May 2023 by Robert D.
Jane is always helpful, and informative about product questions. Odi enjoys every time we visit.
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May 2023 by Erin W.
Had an amazing trip out here today. Moved here recently and have been having trouble finding a lot of the products my pups love. Called before arriving because I haven't been able to find the frozen raw dog food brand I get anywhere in AZ. Once I arrived, I was greeted by Jane with a friendly request to assist me. Found not only the brand we use, but everything else. Their toppers, treats, goat milk, EVERYTHING! So glad to have a one stop shop right down the street from me. Thanks, Jane, for your amazing service and letting us know about everything you have to offer! She also gave us a nice little welcome bag
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March 2023 by nancy seelye
We loved this place until today! We’ve bathed our two big dogs here twice before so today we had 1free wash, which was great. The last time the young man told us 30 minutes per dog, which gave us just about enough time to bath one and blow them dry. Today the young woman told us we had 15 min per dog to wash and dry them and be out! That was impossible! If she would have had any customer service ability at all it would have been a little better! No one was waiting to use it so there was no rush from that stand point! It was so disappointing! The facility is great but the employee was terrible. Just a bad experience. And it was obvious she didn’t like dogs! Time to get a new job??
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February 2023 by Joan M.
Great pet shop! Food, unique treats, supplies, anything you need. And super helpful service.
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February 2023 by Casey High
I love this pet store so much! Everything they carry is high quality. The employees are absolutely incredible. They know us and our dog very well. I would drive across the Valley to shop here no matter how expensive oil execs price their gas and blame it on other people.
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January 2023 by Nils Thiede
This place only carries high end pet food, and its cheaper than petsmart. Very helpful and knowledgeable employees.
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October 2022 by Bruce Knoph
Had wonderful service here! The dog wash is very affordable and every 5th wash is free. My bubba doesn’t look happy but he is :)
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October 2022 by Loryn Jonelis
The staff are friendly and knowledgeable! I love the selection of products. My dog is always happy with everything I bring home.
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October 2022 by mark kelman
Very friendly and knowledgeable staff. It's a great store! Lots of products!
