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November 2023 by Marla Hirschfeld
DON’T HAVE THEM GROOM YOUR DOG! BEWARE. Took my dog for grooming. When I picked her up I noticed she had a huge rash around her mouth, they cut her whiskers ( who does that ). Also they didn’t even bathe her. This is the 2nd time I have been thoroughly disappointed. Go somewhere else. Terrible!!!!!
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August 2023 by Karen S.
Very kind and great job! First time out and my sweet boy smelled sooo great! Accommodations are perfect!
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August 2023 by Dee S.
PetsMart needs to look into their employee policies and procedures, especially as it relates to their corporate leadership level employees. One of them expressed very insensitive and racist views towards a particular group of people as well as sported insanely racist tattoos. We will never spend a cent at PetsMart or associated businesses.
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July 2023 by Yumm Y.
Difficult to get an appt for nail trimming but overall good experience. Just too busy.
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April 2023 by Ms B.
CLOSED? I just tried to book using the link and it took me to the PetSmart app and it's closed. That's unfortunate, as I was hoping to be able to book an appointment for my new puppy.
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September 2022 by Nan M.
Have been basically satisfied with the service there. But during the "assessment" they are always looking for ways to charge more or get permission "to shave" your dog. Which is always annoying. I know to expect it so, I took extra care to ensure no issues with Stella prior to arrival. So this was not a "matting" problem. She was supposed to get a teddy bear face cut and a #3 on her torso. This is what her face now looks like. Unacceptable!
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September 2022 by Tracey L.
Bath & brush spa day for our small short haired kitty and everything went perfectly with the groomer Krissy, whom is super friendly and professional. Recommend! Not experienced with anyone else since we come in infrequently but prior groomers have been ok but not outstanding (but Krissy is great.)
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July 2022 by Mirna P.
They did a great job with our Aussie doodle puppy. The groomer did exactly what we asked for and kept him very comfortable. Will definitely go back!
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May 2022 by Allen F.
We have two dogs that do not shed. That means our house stays largely pet hair free but also that their coats hold onto any dirt. We took both of them to the Groomery and had a great experience. Unlike some self-serve dog baths, the tubs were low enough that the dogs could easily jump into them. Our 90 pound Old English Sheepdog jumped right in and we hooked him to the lead. Soaped him up, let him shake to ensure that I was properly soaked, scrubbed him, and then rinsed. Wife had the same experience with our Wheaton Terrier/Poodle mix (Whoodle). Very reasonable price, clean facility, and good choice of soaps. Just bring your own towels unless you own a Chiwawa.
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April 2022 by Candy A.
I don't get off work until 5 and really needed to wash my pup. I got to the groomery at 530pm and because one of the gals there decided to clean the self wash early (before close) she made every excuse in the book why I couldn't wash my dog. I see no where on the website that they close the self wash at 530 and this is not the first time I've washed my dog there after 530pm. Rather than let me quickly bathe my pup, because I am a frequent customer there she refused to let me bathe her all because she would probably have to rinse down the dog tub again when I'm finished. Her laziness and the laziness of the staff costed you money and is what ultimately got you a 1 star review. I will be contacting corporate to get the legitimate hours for the self wash. And when I come back at 530 I expect no excuses and a more helpful and cooperative staff
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March 2022 by Anita V.
Still great service with Lizette, but I now come all the way from Prescott, AZ so that she can groom my 15 year old yorkie "Buddy." She does a fantastic job and she is very patient with him. He loves her and always comes out looking very handsome. Thank you Lizette.
