PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for pets of all kinds, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and helpful staff, who provide great service and greet visitors warmly. Many have praised the caring attitude of the team, especially regarding pet health and treatment advice. Grooming services are also highlighted, with some clients traveling significant distances to find their preferred groomers, though there is a suggestion for PetSmart to enhance their online services by adding a "Locate Your Groomer" feature. However, some customers feel that prices are high compared to other locations, which can be a drawback. Overall, PetSmart is recognized for its diverse offerings and quality service in a welcoming environment.
Outstanding service. Great selection. Amazing attention to cleanliness.
Went with Mike Truty.
He has an anxiety in the toy area and we used a chew toy to help him settle.
October 2025
Very sweet and competent groomers Luna is always nervous but does well once she’s with her groomer
September 2025
All of the employees are very helpful and kind. My puppy had an accident in the store and they helped me right away and didn't act like it was an inconvenience. The people at the checkout counter are pleasant and knowledgeable. I've always had a great experience with the groomers as well.
