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January 2024 by Randy Krause
We decided for a nice lunch at the Clearwater Florida P.F. Chang’s. The waiter was fine however it took 35 minutes after ordering to get our lunch. The waiter suggested they were “waiting” on one item. When the food arrived, the fried rice ($2 premium) was ice cold. We eventually advised the waiter and while he offered to place another order of rice, we were already in the restaurant too long and didn’t want to wait any longer. I could understand if it was busy, but looking around there were just a few tables occupied when we placed our lunch order. Disappointing for sure.
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December 2023 by M Watson
Tuesday.December the 12th 2023 My dining experience was a nightmare bugs were crawling on our table with the food
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December 2023 by Jules Lemelle
Loved receiving prompt, competent service and assistance with purchases and personal inquiries during recent visit.
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November 2023 by AskdrVictoria Hart
At the Knoxville, TN location, the Sweet & Sour Chicken was OLD, dark, dry, much smaller like it was days old reheated! And the fried rice portion was literally like it was reheated from the day before and half of what is normally given. Both Managers in Nashville & Franklin know I am known for my compliments yet this food is so subpar. I really feel if the health department came thru it would be shut down. I wish I read this ratings & rather revies 1st.
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November 2023 by Chelsye Carrion
Consistently horrible service. I placed an order for pick up and when I arrived the manager told me they gave my order to someone else. I explained that I already paid for my order and said I could request a refund through corporate. After 20 minutes of back and forth I finally received a receipt issuing a refund in 5 days. Mistakes happen but theres no excuse for the sloppy work and unprofessional management. Do better.
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November 2023 by Regina Schwartz
We are done with PF Changs, we ordered from their location in Puebla, Mexico. Mongolian beef as hard as a shoe sole, lots of tasteless rice, little meat. Broccoli beef, disgusting. We ate it because we were hungry, having tummy ache right now. WE ARE DONE WITH P. F. CHANGS, after 20 years as customers. They will be out of business like Macaroni Grill.
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November 2023 by abdo qideh
Hi, I have a complaint about your branch located in dubai UAE, I would love to share my bad experience with you hence I did not get any response from Dubai branch, could you please share your email address so we can discuss further,Regards,Abdo
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September 2023 by Margaret Hernstad
We used Door Dash received as a gift to order and pick-up fromPF Changs in Summerlin. We ordered Vegetable Spring Rolls, which were good, but the Lettuce wraps were dry and came without lettuce, the Mongolian Beef was overcooked - dry and hard, the Orange Chicken, Crispy Honey Shrimp was tasteless.After eating at PF Changs for many years, this was the worst meal and very disappointing!
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July 2023 by Katina Parker
This location has so many issues that I stopped ordering from them. Only reason I ordered Tonight: my niece and nephew traveled to NC to spend time with me and requested it.Placed the order. Chang's canceled it due to "system issues." Spent 15 minutes on the phone placing the order a second time, only to be told I needed to spend another $65, when the first $65 hadn't been refunded. Now 40 minutes have passed. It's bedtime for kids. They still haven't eaten. I spoke with a manager named Starr.Order from Glenwood location. Never eat here. Check the reviews. Fayetteville site averages 2.4.
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July 2023 by teena elias
The food has changed dramatically. Not worth the money or your time. Fast food better, and I don't like fast food.
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February 2023 by Michelle S
Food was pretty good, some things a bit pricey but portions were ok as well. Only complaint was that too many glasses/plates were broken during our dining. It was a bit surprising and worse was one of the times pieces of glass literally flew over to our table! Luckily it hit right at tip of table and fell under us. We were seated at the table right across the bar. Waiter literally told us that happened often?! I think I'll opt to sit in the main dining area next time if I ever go back! Manager never came to see what was going on! (The Fountains Location).
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February 2023 by Mary D'Agostino
P F Changs in Atlantic City, NJ stay away!!!! The hostess was very rude and nasty. Didn’t give us the correct information. So when the manager came she put all the blame on us. The manager is unprofessional & racist! I’m done with P F Changs anymore! This is my second bad experience.
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December 2022 by Sharon Segovia
The waitress and hostess were really nice.I was so disappointed in the food this time. We ordered salmon for my son and it tasted awful. The vegetables were limp. It is very dangerous to serve fish that is old or ruined.
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November 2022 by Danielle Martinson
Brian the manager is a joke. Chastised me for my tip amount when I called about my take out order being incorrect. Absolutely appalled. 0/10 would recommend.
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November 2022 by Steve Truslow
Love your food and service. However we drove 20 mins only to find out you no longer have a Happy Hour. You need to have your IT person to remove it from your restaurants website.Thank you
