We met them at the trails, they had the bikes on time with helmets. The bikes were nice and well taken care of. Our delivery guy gave us great instructions and informed us about the trails and gave us maps. The experience was wonderful. So easy and fun! Would definitely use REI again. Great customer service!
November 2023
Always amazing Rental center and staff! Second year that we used the REI Adventure Center to rent mountain bikes and head just up the road to the Sonoran Preserve trails. Great bikes and bike pad for truck to easily haul 4 bikes! Loved the all carbon specialized bikes, amazing rides for 3 hours! Will rent again from them!
November 2023
Got a good full sus MTB as ordered, and some hints on routes to go. Couldn't ask for more!A short bike ride to the trails, so I could leave my car at the shop.