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March 2024 by Arkanjan Banerjee
I have a secondary car that needed some work done before I sell it. The receptionist is terrible and should not be working as one. Tried to get an appointment last May and she was like I don’t know you can come here. I took my car there and again the receptionist had no idea what was going on but thankfully Seth was there to help. He gave an accurate estimate and was very helpful. Seth took time out of his day to go through what needed to be done. I was fine with the estimate but Seth told me that he did not have the parts but someone would call and schedule something as soon as they got it. No one called and I travel a lot and as this car is not used it was not an urgency, till I was in town again. Called back this week and again the receptionist was rude. I was like what can I do to move forward and get the work done and she was like our labor rates have changed so I can’t guarantee you anything and I’ll ask Seth to call. I was like Seth already made the diagnosis and gave an estimate, can you not just update the labor rates and proceed. Also I don’t care if the labor rates have gone up. I just want to get this done while I am in town so what are the next steps. She said I’ll let Seth know and hung up. And guess what no calls.This is the first time I have seen a shop that does not want your business and is rude to you when the customer is ok with the charges and wants to proceed. Called another body shop and everything was smooth.Seth was very nice though and thank you Seth for trying to help
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November 2023 by Anna Tyler
Had a nightmare of an issue with our insurance company but we are so grateful that the vehicle was left in the hands of Classic Collison - Seth specifically. He constantly kept us in the loop with updates during the month that our vehicle was there and we really couldn’t have asked for a better experience with, him all things considered. Thank you Seth!!!Service: Body & Trim
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November 2023 by carvie boyd
Worked here back in 2010-2011 with dent wizard PDR Dustin Fox And David Rivers worked across in the golf cart shop for Ric group of good guys and good times!!!!Spanky
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November 2023 by Aijaz Ansari
Their service levels are pretty slow, they haven’t completed the repairs on scheduled time, when they said “QC” was completed, they ripped all trim pieces and tried to pass the Job as completed.
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August 2023 by Sandy T.
I just picked up my Honda Pilot which had front end damage. Beautiful work and looks like it had been detailed before handing over to me! Jerry Ortego was great to work with and the communication about my car's progress was greatly appreciated. I would highly recommend Classic Collision.
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May 2023 by Janelle Romero
This body shop is top notch. I had my drivers door and fender repaired and painted here and you would never know it was done. It is hard to find a shop that can mimic original craftsmanship, but they do. Seth up front was a great help and my technician/painter (Steve) was AMAZING. I can’t recommend them enough; it usually takes a bit longer to get on their schedule, but they’re worth the wait.
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May 2023 by Cat C.
I came here after having a bad experience with a different local collision shop. I showed up with the moldings I just purchased from the other business, and asked for a quote to have them put on my car. Seth immediately did the work to get one on my car, and found that the other hadn't come painted. He arranged to have that one painted and put on my car that day. I had been working with, and waiting weeks for that kind of service at the other business, very grateful for CC!
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February 2023 by Ww K.
Classic Collision is a hidden gem truly. I accidentally stumbled on to the business when another nearer Tesla certified repair shop had a wait of 2 months just to get on the schedule for an estimate. I looked at other approved shops and found Classic Collision which I highly recommend. Although I had to drive more than 30 minutes to send my car here, it is well worth it and my white model Y which was side swept looks perfect after repair. Super fast too and I was kept up to date often on status. Shout out to Anthony Chang for that and making it work for me even with their busy schedules.
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November 2022 by Tamara Khochaba
This place is not trust worthy. They lie and indicate incorrect information. I had a convertible, and after repairing my bumper after 30 days. They advised me they can't repair my window or know of any one to do the repairs. I picked up my car today with a broken back window. Drove an hour away to a shop to repair the back window, come to find out they had sent in the estimate to Classic Collision!!!!.yesterday!! I'd like to know why they would lie to me and the insurance company about this. Lazy and unprofessional for them to even tell me that they don't know of any shops to repair a convertible top!
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October 2022 by Nick Salvatico
Classic Collision, formerly Ric's Auto Body, does great work, and they're quick. We've used them to do repairs and paint on a few of our vehicles.
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September 2022 by Davy Griffith
This place is above and beyond what you come to expect from average shops. Jerry was so courteous and professional. Literally, a perfect experience and service. Thanks tons everyone. The receptionist was even amazing. I wish I would have asked her name…
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July 2022 by Josh K.
They worked on my car a few years ago and made everything easy. The damage was worse than we first thought so they went back to the insurance co and worked it out. Great Shop!
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April 2022 by Jennifer Buehler
They did a great job repairing my Yukon. They even detailed it afterwards. Carlos was very communicative and kind. I highly recommend them and would use them again if need be.Service: Body & Trim
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December 2021 by James H.
My other half's car was repaired here. Perfect experience from start to finish. Great communication and the finished work was perfect.
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November 2021 by Connor S
Great service. I brought my car by for a quote and they were able to get me scheduled right away.
