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November 2023 by Brigitte Lee
I liked the service, the sales person, and I love my car, but I felt mislead with the way they advertise their prices. There are hidden fees that you are only aware of when you are ready to start signing the paperwork. So I would recommend right at the beginning to ask them what the price is, with all hidden fees.
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November 2023 by Anna Marie DeGiorgio
Michael the service advisor was absolutely amazing. He listened to every word I had to say. The technician knew exactly what he needed to do. So I felt very comfortable getting my car back and driving away.
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November 2023 by Ryan Thornton
Great experience. Tristan was very responsive and kept me up-to-date with every aspect of the car buying process. Signing the documents with Carlos, to complete the purchase also went very smoothly.
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November 2023 by Andrew M.
Tristan was great extreme informative and overall kind I'm happy I am sticking with Honda cause all the representatives here are great will always be a customer here thanks again Tristan for everything if the managers are reading this this give him a raise !!
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October 2023 by Jonathan G.
Stopped in last week to look at a pre-owned vehicle with my stepson. Rami was our sales associate and he was awesome. He got straight to the point with no back and forth. I will definitely send more people to see Rami
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October 2023 by S A.
Buyer beware. Don't be scammed like I was. We agreed to a total price, and during the slick financing session, Tate slid in $1,762.50. Which included $179.50 for 3M cup guards, $795 for Rockledge Security and $788 for Southwest Services. I would not have agreed to these additional charges if I had been made aware. Our verbal agreement was "out the door for $30K" These items were slid in after $30K. My fault for not examining the contract closer.I contacted the finance manager, Edward Lounds expressing my outrage for being deceived and scammed. Of course, no response.There is another review on this site with the exact same scenario. I won't step foot in this dealership again, and I hope to save others from this obvious normal operating procedure by the slimy finance department.
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October 2023 by taylor oberman
This review is for the service department and Mike Mcpherson .I have been coming to this Honda ever since my dad had been taking my car here when I was in my early 20s (probably close to 8 years) and before he passed he always told me the dealership was the place to continue taking it because jiffy lube and other small places I had had terrible luck with service or removing parts from my car.Every time I’ve always had great service here and even though my experience was tougher than any of the others I’ve had this time, it was handled with the best customer service I’ve received in such a long time and with such expertise and grace.I came in for an oil change and little did I know oil leaked almost completely out of my car due to a filter piece defect that was missed. I notified Honda that evening and I was immediately taken care of that next morning. They went what I would consider above and beyond to ensure that I was taken completely care of due to the accident and my car was fully inspected to ensure nothing had happened to it with the accident. They took care of all expenses including my oil change for the mistake.Thank you Mike and the team for all of your support through this mistake and for taking accountability and showing up for your customers. Honestly for anyone that comes across issues being nice goes a super long way and just be clear. I feel grateful that all of this was handled at such a high level of professionalism. It couldn’t have been matched how incredible this service was. It truly takes the right team to make an accident right, and a reminder for me that I’ll continue to coke back to Honda because they care.Thank you again
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October 2023 by Venu Latchupatula
Fantastic car buying experience. Sales person Joe M helped me. I had to make just one trip to know my car and lock the rate. Second trip to take my wife and bring car home. It’s that seamless experience. Right Honda - you are the best dealership in Valley for any new car buyers.
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October 2023 by Stefany P.
Highly recommend. Very professional experience with Tristan Daily! He was very easy to work with it was a seamless process. He is the best!
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September 2023 by Jose Carlos Flores
I made a weekend appointment with a specific salesman to checkout a car. That salesman wasn't there but Tyler helped us out. He was extremely nice and knowledgeable about all the Honda features when I was test driving cars. He helped me workout a deal on an Accord. Would definitely recommend
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September 2023 by Natalia Marushchak
This is my second car with Right Honda, I traded in my Honda Accord Sport 2020. I had Tyler Burmester from sales department, he was very patient, professional, helpful and gave me many options. Zachary Bowers from the finance team was very friendly, professional and efficient . Excellent communication. Great service, very professional. High recommended. Thank you so much and keep it up.
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September 2023 by Russ Letra
Our Civic's computer needed to be reprogrammed after not being used for 2 months. The service department took our car in immediately without an appointment even though it was close to closing time. They needed more time to complete the reprogramming, so they gave my wife an overnight loaner. Early the next morning, the car was ready. Great service!
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August 2023 by Mary Gamboa
I was able to find some thing that was suitable for my family. I was so the salesman Joe was awesome. He met my needs and exceeded above and beyond. In the future, I will definitely go out there and buy another vehicle. This is the dealership that I want to do business with continuously. Definitely will recommend this dealership. I enjoy the fact that they hear your needs and not try to put some thing on you that you are not looking for.
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August 2023 by Mike M.
Justin Burns did a great job for my step-son, we were in and out of the dealership in 2 hours total over the course of two days. They made it easy to agree on a price and honor their terms. Shout out to their entire deal team: Justin, Summer, Ed, Jason, and Carl. Sometimes it takes a village and this was one of those times. Our not so little naval recruit is a happy camper thanks to your team!
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August 2023 by Asa P.
Thanks, Generous Gene, and the Right Honda team! I appreciate you always getting me and the family taking care of. I love the new 2023 Honda Passport.