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February 2024 by Karen Johnson
We stopped by this store to look for a Prom dress for my daughter. As soon as we walked in we were greeted by Lola. She asked my daughter what she was looking for and suggested a few options based on what my daughter was looking for. My daughter LOVED the dresses that Lola found for her. It was such a great experience and Lola was the sweetest!!!
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January 2024 by kathryn chinboukas
Although we did not purchase a dress there Lola was amazing! Sweetest woman ever! Would highly recommend shopping here!
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December 2023 by Harper White
Unless you like to be body shamed do not shop here!
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December 2023 by Toni T.
Loved my dress and the service at this store. The lady there helped me try on what felt like a dozen dresses and was super supportive. Ultimately I found an amazing dress and had the best time at my gala!
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October 2023 by Maria Agnes
I bought my Mother of the Bride gown here and had a wonderful experience. Lola, the shop owner, is very talented, professional and very pleasant. She knows her stuff! She went above and beyond to search for the size of the gown I fell in love with. She found the last one in Canada and had it shipped immediately. Karen, who, altered the hem of my gown was also fabulous. Overall, I highly recommend Roxanne's Couture, Lola and Karen. I would buy from them, again. Thank you, Lola!
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September 2023 by Orris six
Very nice over the phone, explained I needed help with a dress I already have cause it was see through. She said “ come on by.”Arriving at the store the first comment out of the owners mouth, that dress looks cheaply made. REALLY …. pretty sure I was not asking an opinion, I was looking to get it altered so it would fit right for an event I have coming up.She replied “ I’m not even the person you would talk to, that’s the alteration gal who’s not in. Pretty sure she will say buy a dress here that one can’t be fixed… What size are you? “I responded 4/6 typically…. Floored she said “You are not a 4/6 have you looked at the cut of my dresses” ? shocked to even get words out of my mouth. Oh buy a $700 dress from you. Who do you think you are to tell me my dress sucks and there is no way I would fit in a 4/6 sz dress.?BODY SHAMMING?? I have never been disrespected like that especially wanting to support local.I WILL NEVER BUY A DRESS FROM YOU NOR WILL I TELL PPL ABOUT YOUR STORE.
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August 2023 by A Ellis-Noonchester (Al)
Lola has years of experience in formal wear/ wedding gowns. I looked at many “Mother of the Bride” dresses. Nothing compared to the dress that I ordered from Roxanne’s Couture. Elegant, sophisticated, high quality fabric, are just a few adjectives to describe the dress I purchased. Lola ordered my size and had it in her shop in a week. I would highly recommend this Boutique in Scottsdale for her breathtaking attire. Thank you Lola for all of your hard work. I love my gown!
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March 2023 by LuLaRoe Lisa Schuster
Absolute best experience we’ve had prom dress shopping! We were given wonderful service and found my daughter’s dream dress! Thank you Lola! ❤️
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September 2022 by Rachel C.
I had a great experience at Roxanne's! Purchased a dress for a formal gala event on my first visit. I read other reviews that made it seem like the staff was not body positive, but I felt as though they definitely were! I just had a baby so I'm larger than my typical size and they were very accommodating / empowering. Ended up with a fit that made me look and feel great. The ladies were all very nice! Appointments are required but I called and was able to get in the same day. The selection wasn't huge but it was all high quality. Definitely recommend!
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April 2022 by Emily P.
Literally one of the most unprofessional businesses I have ever walked into. Normally don't leave reviews no matter how bad the experience was but I'm leaving this to warn future shoppers to stay away. Owner ( Lola ) was rude. Came here at 12 because that's when she told me to come in to pick up my dress and she said I needed to wait another 30 minutes (I live far and had a fitting to go to at 1.) she said she'd call me about my dress when it came in and never called I had to find out by calling her??? My prom was in a week. When I did call her about my dress she said she "didn't know if it was the right one"?????? She also kept asking me for the dress number when she never gave me that or told me. Businesses should keep records of things like that. When I walked into the store to try on my dress it was the wrong one. She offered me a refund and said " I don't need your money that bad anyway" but I didn't know if I could find a dress on time so I was like "I'll wait until Friday" (which was when it was supposed to come in , the right dress) Finally on friday I've decided I didn't want the dress anymore and asked for the refund that she offered and she said no and that "she'd rather talk to my parents." Lola is rude, deceiving, unprofessional and to be honest someone else needs to run this store because she is doing a shitty job at it. I would never ever go here ever again nor will I recommend anyone.
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April 2022 by Emily P
**** was unprofessional, rude, deceiving and frustrating. She shipped in the wrong dress that I paid $700 for. Hung up on me multiple times, said there were no refunds but when that incident happened she said I dont need your money that bad anyway then when I asked for my refund three days later she said no and was being a real pain. Never did I get my money back and this store should get shut down, look at all the bad reviews she has on yelp and SPECIFICALLY her
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April 2022 by Ella Wrage
absolutely gorgeous dress. would 10/10 recommend going here. i felt so comfortable trying on dresses and the the beautiful woman working was so kind. i have never had a better experience trying on dresses! i appreciate the kindness and good energy in the store. <33
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April 2022 by Jen Shong
If I could give 10 stars I would. We walked in looking for a prom dress for my daughter and they were so welcoming and helpful! My daughter tried on about 8 dresses and they were so patient and gave her the time needed with no pressure. She found her dress and we are so happy. I would highly recommend checking this place out, the customer service is truly outstanding!
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April 2022 by A C.
Having only been in AZ for 9 months, I was on the hunt for certain type of dress shop. One that is classy, with a hometown feel. I was determined to give my daughter the same prom dress shopping experience my mom gave me. Thankfully, we stumbled upon this little gem! From prom dress shopping, our goal is to find a dress by the end of January before the selections get picked over. Roxanne's had a great selection! Lola was a gem! She was attentive and respectful as we all as her staff. We even met quite a few repeat customers when we came back for alterations. Shop early, plan ahead and give this sweet little boutique a try! Thank you Lola and staff!
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April 2022 by Victoria F.
Best & friendly service when needing a prom dress! Highly recommend Not only were they nice but had a fabulous selection of dresses
