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November 2023 by Mark Ivenrary
The guy who works in the pharmacy is so helpful, NOT! What a joke…
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September 2023 by Samantha J.
I am sure it isn't always a easy or appreciated job to help navigate the world of prescriptions. Especially with some of the current drug shortages. Samantha was so kind today and it's nice to have a smiling face to help behind the counter. The main gal Pharmacist is also very helpful and kind! Appreciate the kind service here
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August 2023 by Bob Briggs
My wife and I have had very professional and responsive experiences with Holly and the staff. In spite of being incredibly busy they have always taken good care of us! Thank you!!
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June 2023 by Kathy Erickson
This us the worst and crabbiest group I have ever met. Been trying to deal with them for over a year! Sometimes they leave my husband sitting waiting for a RX and never bother to let him know it’s ready. Sometimes they text and the Rx isn’t ready. Last time we were out of town when the Rx was ready. We called to say we were away and would pick it up in a few days. They told him they would hold for 13 days. We got a confirmation it was ready and would keep it. That was a Friday , went to pick up on the following Monday and guess what it was put back on the shelf !I will change to another Safeway, hopefully another Safeway won’t be as bad. This one is at Ashler Hills. !
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September 2022 by Victoria C.
I like this Safeway store...it has been at this location since forever. I find the employees to be very friendly. Bruce, an older gentleman who works in the deli department, is my favorite. He is always friendly, smiling, talkative and helpful. This store has everything I need, it's clean and well managed. I really like shopping here.
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September 2022 by Monica W.
This store needs help with customer service. The managers and those who work at customer service counter are far from customer focused and consistently make customers feel like they are being inconvenienced. Today the manager rolled her eyes at various customers. Come on! If the leaders hate their jobs the employees will too. There is one newer male manager that is always hustling , working hard and smiling at guests.
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April 2022 by Klarissa W.
It seems every time I come to this location needing a specific item they just don't carry it.
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April 2022 by Gabe Sennett
This pharmacy used to be fantastic, as the long time staff here started to leave, their service took a huge nose dive. Staff is slow and far less willing to convenience customers. Service used to be top notch, the last 10+ times I’ve gone to pick up my prescriptions, I’ve run into huge lines and incompetent/rude employees. Go somewhere else if you want at least some decent service, because this pharmacy will only disappoint.
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March 2022 by Dani B.
I LOVE this store.. the employees are so helpful, friendly and kind. Most of the time it's stocked fairly full.... I am in it 2-3 times a week . I am, however, disappointed the employees are STILL being forced to wear masks.. it's disturbing and annoying to see. It's NOT fair to someone on their feet and working all day and having to talk to each other. I was shocked to see Sprouts ( where I hardly ever shop )_ employees did NOT have masks on yet Safeway still does. The parking is difficult and quite rude, because people are so self-indulgent and self absorbed. It takes two seconds to let someone out of a spot or cross in front of you... It also takes a few seconds or minutes to RETURN YOUR CART.. perhaps since they just pushed it around an entire store they're too exhausted to return it..?? ( insert sarcasm ) perhaps they're just lazy and rude. I like my vehicle and I prefer it ding free. Please take the masks away.. if customers are worried still, there's online shopping and they can stay in their cars.
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February 2022 by Brent Scott
Great people, they work very hard to get you the best price and service. I would not even bother with Walgreens, or CVS, there too expensive for what they offer.
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January 2022 by C N.
I stopped in today for groceries and was treated rudely by one of the employees. 2 of the employees were chatting and when i walked over to ask for help finding an item, 1 woman left and the other went back to what she was doing and completely ignored me. I said "excuse me" and she responded "yes" with such an irritated look and put out tone of voice. She told me where the item was but that's just unacceptable. Basic courtesy should be a given. I like this store as it's near my home, they have a good product selection and generally have friendly staff, but if I encounter that type of behavior again, I'll be bringing my business elsewhere.
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December 2021 by Christy C.
This review is for my last visit to Safeway. My checker, Gigi, only checked out half my groceries then rang them up and checked me out. I got to the car and realized many items were missing...currently I have orthopedic boots on so walking is more difficult than usual, but I needed the items so I went. When I got back to the store Gigi was rude and dismissive with a couldn't care less attitude just telling me she didn't know what had happened and to get back in line. Then the checker, Joey, the teenage bagger, began to laugh and joke along with her. This seems to be the way customer service has gone now days. When I asked for their names they looked nervously at each other. I HATE writing negative reviews and respect all people working at the front lines during COVID, but I go to the grocery store to buy groceries, not to be mistreated.
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December 2021 by Jane G.
Abysmal customer service, difficult ingress/egress in out of parking lot. I've used self checkout on multiple occasions when 2-3 employees are standing around presumably nearby to aid with self help lane, but they're too busy socializing to tear themselves away from a conversation when, kiosk freezes and needs an attendant. Often times I'm not given the sale prices, as signed. Last time I called and was told by customer service, "yes that happens a lot! You're not the only one", never an offer to correct it. Goodbye Safeway! On the upside they have better then most (grocery stores) wine selection.
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November 2021 by HoyMay P.
Safeway is not my standard grocery store. I do go there for certain things or if in the area. I know where most of these items are available. If I want those items, I can grab them quickly. I typically use the self checkout and can get out of the store quickly. There is a staff posted at self checkout should problems arise or help is needed. Big parking lot outside of store.
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April 2021 by Miki S.
They request wearing mask. So you have a choice. Safeway people are very pleasant and kind. I love coming here for shopping. I go to Sprouts as well. But when I need something sprouts doesn't carry, I definitely come to Safeway. Safeway has an English muffin bread which our favorite bread!!