-
February 2024 by Alex R.
This store simply sucks. Worst in the valley. I called to speak with a manager to help me out. The phong was ringing for 14 mins and nobody ever picked up the call. The rotation of voice to select a number came up 6 times! And nobody was there? At 3:15 on a Wednesday! I can't wait to transfer my pharmacy prescription to the Safeway on camelback. Do not go to the Scottsdale store. What was the issue you may ask? I was calling to talk about the fact I couldn't find a price for an item on the shelf, the guy at the register was clueless...as dumb and dumber ! This store needs better customer service clerk, trained register clerk, and present management. They are obviously on a smoke break in the back, if nobody is at the counter to pick up a call for over 14 mins
-
January 2024 by Nancy Walter
A 'new' look to the store. It's sparkling clean! Many good bargains brot me back to this conveniently located store. It's just off #101 at Chaparrel.Without this store the area would become a 'food dessert' as there's no grocery store for miles around. If you live nearby support Safeway at Haydon.
-
January 2024 by Thomas Burke
I went to this store after the renovations for their Grand Opening. Boxes of food sitting on the floor in multiple locations. I don't want to buy food that has been sitting on the floor with people's dirty shoes and feet walking by and hitting it. Expired food for sale on the "sale" bakery rack. Crammed aisles, uncomfortable to shop in this store. I went to a manned checkout line and the person went to give me change and then discovered she did not have a cash drawer. Who sends a cashier to a checkout line without a cash drawer? All the carts are now stored outside so birds crap all over them, disgusting. And they removed several cart returns in the parking lot. I left my cart where a cart return "used" to be. Terrible experience, and high prices on top of that!
-
January 2024 by Elyse Dempsey
The store is nice. The people who work there seem annoyed when approached.
-
January 2024 by Paul D.
Covered parking!! A very appreciated feature in the sunny desert climate. The employees are helpful and friendly, the sale prices have consistently been beating Fry's Grocery over the last year (It's closest competitor for value grocery shopping) The store was really starting to show it's age. However, the store just finished a remodel in January 2024. They could have made it more upscale decor during the remodel considering its location in the heart of Scottsdale. But, the store is always clean and bright. My favorite Safeway Signature brand item is their salted caramel ice cream. Often on sale and always delicious.
-
January 2024 by El J.
My rating is for the remodel. Yes the store is more visually appealing. However, what the heck would you cut back on the cashier driven checkouts. There are now only 5. Lots of self check though. What what the thought process behind that especially when the majority of your customers are senior and technically challenged?
-
January 2024 by Mindy Nielson
I prefer to leave good reviews, but given my recent, incredibly frustrating experience, I felt inclined to leave this one. As an individual with a disability, I rely heavily on the motorized carts to shop. I had to ask where they were, as there weren't any available at the main entrance, but the employee didn't pay me much attention, so I just went to the other end. There I saw 4 carts and all of them were out of service. As a full time crutch user it's very difficult to carry groceries, so I was frustrated to see none of them available. I would have been okay to wait for one to free up, but obviously that wasn't the case. I'm hoping by leaving this review it will prompt a bit more awareness as to how important these are to people similar to me. Thanks.
-
January 2024 by Derek Edwards
Prices great. Bathrooms clean!
-
January 2024 by Francisco Martinez
Excellent
-
January 2024 by Debbie Schnider
Just went in to see if I could get some meat cut into slices. The butcher said he would cut a chuck but wouldn't take a little more time to slice it up. Very disappointing will not be back.
-
December 2023 by Shawnee L.
PAULA who works at the registers was very rude. I came to check out and wanted to split my order. So I went to grab another lane divider, which she snatched from my hands asking me "you already have one!". I asked to speak to a manager which she then refused additionally cursing at me. When I asked another employee (guy with short blonde hair) all he did was laugh and ignored my request. What a way to run a business, given the 3 stars it already has.
-
December 2023 by Leah L.
This grocery store consistently fails to keep the wellsfargo ATM full of cash. The atm went three weeks without cash between November -December 2023! Today I discovered they do not sell Hanukkah greeting cards, or Hanukkah anything. Their staff seem to only care about wearing defenseless face masks improperly as they mock customers.
-
December 2023 by Angel Chiago
I never have a problem getting what I need.
-
November 2023 by Mary R.
This has been my store for 20 years or so. The remodeling has messed everything up. Plus they no longer carry many of the items I used to buy.
-
November 2023 by D Schu
It seems like the store is constantly being remodeled. Staff friendliness is a hit or miss. The digital coupons don't load half the time making check out a challenge to ensure that you're charged the right price.