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March 2024 by Rhonda D.
buyers beware. There are a lot of good reviews but then there are just a couple of reviews that are not so good. And one of those could be you as it has been for me I'd love the store. We had great service. But I really believe it when we purchased our flex, steel couch, and loveseat. The flex loveseat had been sitting on the floor for a long time. And that's what they sold us resident a new one. When it arrived, I could tell it had been set in. They convinced me to keep it and said that I can work with customer service. That was in June 2023 and now it is March 2024 and I have not gotten anywhere with this. Keep in mind customer service after the sale is just as important customer service during the sale. And as much money as I spend in the store, I cannot get this seat replaced. they keep putting me off. I even purchased a warranty which was an extra $400 and I'm not even able to use my warranty. Beware.
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January 2024 by Mike B.
So we have purchased from Salt Creek in the past and still have the Furniture, a dining table that goes from 54 in to 104 in, and six chairs. This time we were in search of a recliner for me and were having trouble matching the 'style' to our sectional, which is modern. Most chairs that were comfortable would not look good next to our couch. Susan at this location was aware and actually looked pictures of other chairs we were looking at and made suggestions, that she knew would cost her the sale from them!! My wife respected her comment and opinions enough that we ended up purchasing one of the other chairs. A truly Professional and thoughtful salesperson, that will be the FIRST person we think of when looking for our next piece of furniture in the future. She was more concerned that we would be happy and comfortable, then her making this sale!!! Ask for SUSAN!!
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October 2023 by Sharon Crouch
Stopped by, on a whim, while searching for a large credenza. Had looked at West Elm, Potato Barn, Pottery Barn and other chain stores. Saw nothing that was awesome until we stopped at Salt Creek.They carry all price ranges of furniture and we found the perfect credenza. Delivery was quick and easy. The credenza is perfect and beautiful!
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October 2023 by Christine Young
My husband and I had the pleasure of working with Sissy. She was very helpful and guided us expertly through our furniture choices. She was friendly and professional.
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October 2023 by Carazona
They were knowledgeable, super friendly and not pushy. Great selection for entire home. Delivery service was great and we spoke with customer service for a minor question and they resolved it with no stress.
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August 2023 by Reshma Mehta
This business deserves more than 5 stars due to the outstanding customer service and furniture they provide. Not only are you buying furniture that meets your needs but Jason assisted with buying/ordering office furniture for my husband's medical offices with knowledge, humor and grace.I never have to worry when they deliver the furniture-its always in perfect condition and the delivery team is amazing as well! Thank you Jason and the entire team!
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August 2023 by Nick H
High quality and locally made furniture. Be sure to ask about their 20% Off membership card!
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May 2023 by Riley Lowry
??? Stop ???Quality and service! Love this place!
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December 2022 by John Coelho
My wife and I went in looking for a new table and chairs for our kitchen and found a perfect set. Also, Suzy was outstanding! I would go back just for her great support.
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December 2022 by Elaine
Great quality and friendly service. We've bought a bedroom set, office furniture, ascent tables, entertainment center, lamps and bookshelves! Love all of it!
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October 2022 by Robyn Sprague
Sales staff is extremely nice and helpful. Felt very family friendly. Enjoyed shopping in this store love all the options. Looking forward to getting our furniture.
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October 2022 by Martin Beverly
I had an issue with my desk about the motor after moving. Michael quickly sent me troubleshooting guide and I was able to resolve my problem! Thank you Mike for your quick response! Great customer service!!!
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August 2022 by Jim Vahrenwald
More than what I expected. Very good selection and prices.
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March 2022 by Dan Johnson
Bought a dining table and 6 chairs. Sales was great. Delivery was long but expected due to Covid. Super disappointed that the chairs delivered looked like they used scrap pieces of metal for the brackets under the seats. The floor models at the store use the same looking materials but the ones we received were even different colors and finishes. Talked to the store about getting the brackets replaced and they came back and said that is the way they come and would not provide the correct pieces. So frustrating after spending that kind of money for shotty assembly and quality control.
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February 2022 by Review R.
These tables are only a few years old. They were not cheap at all. We are not hard on our furniture and in fact we have had sofas for 20 years or more. When you buy good quality with timeless style you do not need to replace it often. However these tables are not high quality and I am looking for new ones. Being just a few years old these should not be wearing this way. And Salt Creek has high prices so I'm very disappointed.
