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March 2024 by Rhonda D.
buyers beware. There are a lot of good reviews but then there are just a couple of reviews that are not so good. And one of those could be you as it has been for me I'd love the store. We had great service. But I really believe it when we purchased our flex, steel couch, and loveseat. The flex loveseat had been sitting on the floor for a long time. And that's what they sold us resident a new one. When it arrived, I could tell it had been set in. They convinced me to keep it and said that I can work with customer service. That was in June 2023 and now it is March 2024 and I have not gotten anywhere with this. Keep in mind customer service after the sale is just as important customer service during the sale. And as much money as I spend in the store, I cannot get this seat replaced. they keep putting me off. I even purchased a warranty which was an extra $400 and I'm not even able to use my warranty. Beware.
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January 2024 by Mike B.
So we have purchased from Salt Creek in the past and still have the Furniture, a dining table that goes from 54 in to 104 in, and six chairs. This time we were in search of a recliner for me and were having trouble matching the 'style' to our sectional, which is modern. Most chairs that were comfortable would not look good next to our couch. Susan at this location was aware and actually looked pictures of other chairs we were looking at and made suggestions, that she knew would cost her the sale from them!! My wife respected her comment and opinions enough that we ended up purchasing one of the other chairs. A truly Professional and thoughtful salesperson, that will be the FIRST person we think of when looking for our next piece of furniture in the future. She was more concerned that we would be happy and comfortable, then her making this sale!!! Ask for SUSAN!!
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October 2023 by Sue Wood
I had to wait over a year for my furniture because my home was not yet complete. The company stored my furniture and kept it safe all the time. When it was delivered, it was like Christmas in October ! Quality the furniture is excellent and the delivery team was absolutely exceptional. This is my first purchase from salt Creek and I will definitely buy from them again to complete furnishing in My new Home.
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October 2023 by Christopher Lange
From start to finish they did an awesome job! Service at the store was amazing and so helpful. Delivery guys took care and put everything together beautifully.The desk is beautiful and would highly recommend Salt Creek!
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October 2023 by Scott Wyatt
After experiencing horrible customer service from the big box furniture store whose initials are LS, I contacted the manufacturer of the desk I wanted for my home office. They referred me to Salt Creek Office Furniture in Scottsdale.Jason Cameron from Salt Creek was very knowledgeable and patient when determining my needs. Salt Creek had the desk in stock. Jason was able to quickly arrange the sale, delivery, and setup to occur early the following week.I would highly recommend you contact Salt Creek for your home or business office furniture needs before you ever consider subjecting yourself to those other guys!
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October 2023 by Laurene Douglas
We have bought many pieces of furniture for our home in Phoenix and Colorado.The service has been amazing and in todays climate the sales people especially seem to go above and beyond.
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October 2023 by Carazona
Thanks for making our experience so easy and stress free. Delivery team is awesome, customer service is 5+++ stars.
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August 2023 by Frank Bell
Wonderful store to buy office furniture. Over the last several years we have purchased several pieces of furniture.Jason and Joe are easy to work with and are very knowledgeable and honest.You can’t go wrong buying at Salt Creek
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August 2023 by Joan Brubacher
Excellent selection of items and great customer service. I would shop Salt Creek again any time!!
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August 2023 by Reshma Mehta
This business deserves more than 5 stars due to the outstanding customer service and furniture they provide. Not only are you buying furniture that meets your needs but Jason assisted with buying/ordering office furniture for my husband's medical offices with knowledge, humor and grace.I never have to worry when they deliver the furniture-its always in perfect condition and the delivery team is amazing as well! Thank you Jason and the entire team!
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May 2023 by Natasha Centala
Beyond beautiful office furniture. The desks aren't just beautiful, though. They are strong, and you can tell they will last a long time. Sales floor gentleman was very kind and patient with me while I tried to make a decision that to me at that time was critical.
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January 2023 by John Coelho
Suzy was outstanding! We love our new kitchen table.
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October 2022 by Carol Ratliff
HORRIBLE!!!! I've never written a bad review before but I had to do it this time. When going into the store and ordering, Jason was super nice. From then on it went down hill. First it took 5 months to build my desk, then they had to reschedule 3 times because something went wrong with the paint color. When they finally got here, the custom built-in desk was too big for the space. The poor guy that was installing it was beside himself. After two days of cutting and trimming he finally got it to fit. I think one of the biggest problems is Jason doesn't really have any ideas or input. And once you leave that store, good luck getting him to EVER call you back. After the installation was complete. They left my home and left a filthy product behind. Never again will I ever use this company. I tell everyone that will listen to me...DO NOT USE SALT CREEK!!!
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February 2022 by Review R.
These tables are only a few years old. They were not cheap at all. We are not hard on our furniture and in fact we have had sofas for 20 years or more. When you buy good quality with timeless style you do not need to replace it often. However these tables are not high quality and I am looking for new ones. Being just a few years old these should not be wearing this way. And Salt Creek has high prices so I'm very disappointed.
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January 2022 by Dana R.
If it were possible to give a zero star rating, I would. This is the worst place to do business in Arizona! Nice furniture seemingly intelligent and nice salesmen, but you will be Lied to. You may never get your furniture. When you do, its never all there. I have been waiting since September to get my pieces, this is now January. Promises made and not kept, lies and the Absolute Most Ridiculous telephone system in business. It is physically impossible to get through to anyone and when you get through to a voicemail, you will not be called back. Worst customer service I've ever encountered in Scottsdale Arizona. Don't do business there, do business anywhere else and save yourself the heartache.
