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March 2024 by Taylor Adams
I stumbled upon Schaffers after having brunch at Shmooze for my birthday and was quickly greated by Madi Desher. She was such a pleasure to work with. She goes above and beyond for her brides and on top of that has amazing taste. She listens and observes and made me feel so comfortable and even was the ultimate hype-girl for all of my appointments. She found dresses that complimented me that I loved and that were also in my budget. She deserved every dollar of my tip. I would buy a million dresses from her and will be recommending all of my friends to go see Madi. :)
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February 2024 by Kimberly M.
Schaffer's provided the most incredible dress shopping experience! They called several days in advance to make sure I was fully prepared for the appointment and aware of all parking options. Upon arrival, we were greeted by the friendliest and genuine girls. They took us to our private showing area and let everyone pick out a couple dresses, which meant the world to my mom. My stylist, Madi, was top tier!! I could rave on and on about her. She was up front and very courteous about staying under budget, listened to me about my vision for a dress, and built such a genuine bond in that 90 minute appointment that I felt like I was shopping with a friend. At no point were they pushy at all and I could tell Madi knew her inventory! She ended up picking out the dress that I ended up saying "YES!" to! This afternoon was such a unique experience that only Schaffers, and Madi, could have provided and I am so thankful for that.
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February 2024 by Laila Davidson
Gorgeous dresses. So hard to pick just one. And they’re all very reasonably priced too so you’d be disused what you can find within budget. Definitely check it out! PSA: you can only bring maximum of 4 people with you.
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February 2024 by Lindsay Riley
My experience from start to finish with Schaffer's was awesome ... the scheduling was easy, the whole team was warm and welcoming upon arrival and my stylist Emma was AMAZING. As someone who was in the bridal dress world in management for several years, it was fun being on the other side and I know what it takes to make this experience special and Emma did just that. It was the only shop I booked and there was no need to book any other appointments as I found "the one" here. My dress came in quicker than I had expected and even the pickup appointment was flawless. Don't think twice about booking your appointment here, just do it!
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February 2024 by Michelle C.
I got my dress here in June of 2023 and was really excited about it. September I went and picked up my dress thinking all was well. My seamstress wanted to do alterations one month before the wedding because your body doesn't change much at that point. So I put on my dress for the first time since pickup and realize the dress is short and hits my toes without shoes on. This is concerning because I can't go bare foot at my wedding. I go to Schaffer's to address my concerns and the girls at the front were so sweet and understand (that is why this is a two star not a one). Manager comes out with an attitude and every question I have she throws major attitude at me. Kept trying to say we're on the same team without giving me solutions. She has me put the sample on as to see the length because my dress was supposed to be the same length, takes pictures of it and has me put my dress on. There is a significant difference between the two lengths. From the beginning I said I'd like a refund so I can find an off the rack dress since my wedding was in a month and this dress wasn't going to work. She fought me on it before finally seeing the length and gave me a full refund which was nice but it came with a lot of attitude and no other solutions. I understand it was most likely a manufacturing error but this manager was a complete bitch so I would not recommend this place to anyone. PS I went to Destiny's Bride and they helped me find a dress and have been incredible. If you're planning to find a dress somewhere go to Destiny's Bride they are sweet, wonderful and truly care. EDIT: Reading your response has made me reevaluate my two stars to one. I didn't come in demanding a refund instead I said I had a problem and I'm hoping a refund is possible because the dress no longer could be worn. I never used derogatory language in store but in this review because the manager was that way. I never came in with an anger tone or raised voice. I was upset yes but who wouldn't be when your wedding is a month away. You trying to make me look like a crazy mean person is quite funny and trying to blame me when clearly the manufacturer told you it was their fault. So thank you for response because it truly shows your true colors. Enjoy your day.
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January 2024 by Alexandria A.
I had a great experience at this bridal shop and purchased a dress and veil. The bridal consult was amazing, patient, and helpful throughout the entire appointment. Since it's located in Scottsdale I was a bit concerned I wouldn't find a nice dress within my budget but they have sooo many dresses in each price category. I highly recommend Schaffers.
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January 2024 by Lindsay R.
My experience from start to finish with Schaffer's was awesome ... the scheduling was easy, the whole team was warm and welcoming upon arrival and my stylist Emma was AMAZING. As someone who was in the bridal dress world in management for several years, it was fun being on the other side and I know what it takes to make this experience special and Emma did just that. It was the only shop I booked and there was no need to book any other appointments as I found "the one" here. My dress came in quicker than I had expected and even the pickup appointment was flawless. Don't think twice about booking your appointment here, just do it!
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January 2024 by Caroline C.
I had the most wonderful experience at Schaffer's last week! The selection of dresses was fabulous-- many options for various styles and shapes, all of them beautiful!-- and the gowns were such a pleasure to try on. The space, too, is really lovely, with lots of natural light. More importantly, I am so thankful to Emma, my consultant-- she was such a gem and I feel so lucky to have had my first bridal appointment with her. She was attentive to my preferences, thorough, and unbelievably kind. She did a fantastic job picking out dresses for me (I was overwhelmed by the stock at first and she helped me to make some selections) and she offered great ideas about potential customizations. As it was my first bridal appointment, I was a bit worried I would feel pressured to purchase a gown right a way, but I experienced nothing of the sort; I felt so comfortable throughout the entirety of appointment. I am still deciding on a dress but I couldn't be more grateful for such a special appointment with a compassionate, accommodating, beautiful consultant. Thank you, Emma!
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November 2023 by Julie The
I can't recommend Schaffer's enough for wedding dress shopping, whether it's for the selections, experience, and price point. From the beginning to the end, my shopping with Schaffer's had been incredibly thanks to the most awesome bridal consultant, Brooke. Schaffer's was the first bridal shop I visited and the bar was set so high that any bridal shop I visited afterwards came nowhere close to it.Making an appointment with them was extremely easy and I was able to book it through their website. Then they sent me a questionnaire to complete to determine the style of dress I'm looking at. I have a couple styles in mind and have also listed out couple dresses that I'm interested based on their website.On the day of appointment, l met Brooke who is my bridal consultant, and she welcomed me and my family warmly. The store is beautiful and bright with tons of natural lighting. Brooke walked thru the process of how the dresses are organized by prices which is great for brides who have a strict budget. All of their dresses are incredibly well priced and majority of them are well within my budget. Before my family and I started going through the dresses to see which ones to try on, she informed me that she have already placed several of the dresses I was interested (based on the questionnaire) in the dressing room which showed that she really have reviewed my answers of the questionnaire and prepared everything ahead to make the process as easy as possible. As my family and I looked thru the racks and racks of dresses, she will constantly bring over dresses that fits the style I'm looking for to see if I would like to try it on.During the try on, Brooke helped me very patiently to try on all the dresses we've picked. Throughout the entire process, she was never pushy or try to suggest anything that could potentially sway my decision as she knows that the decision has to be made by me. However, she also listens closely to all my input and observed closely my facial expression and body language after each dress to see how much I truly love the dress or feel comfortable in them. Ultimately, I ended buying the dress that was picked by Brooke and I knew it was the perfect one when I went to pick it up 6 months later and still love every bit of it and can't wait to wear it on my wedding day!
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November 2023 by Autumn W.
Emma was my stylist during my appointment. She was so patient and understanding. I went into the appointment nervous that I would be pressured, but she was open and actively listened to requests and what I was looking for. Emma made my experience! Definitely have my eye on a dress thanks to her guidance
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October 2023 by Katherine T.
Friendly and helpful staff. They have a great selection of dresses that are reasonably priced. The store is beautiful too so it is a fun experience!
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September 2023 by Molly Lovitt
Brooke and Emma were dolls to work with! They both have amazing personalities and made the shopping experience a dream!! So thankful for them and their patience! Loved shopping here and so happy with my dress!
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August 2023 by Kayla M.
Amazing staff and selection. Found my perfect dress here and didn't feel pressured at all. I ended up with a reception and wedding dress!!!
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August 2023 by Sam Q.
I said yes to the dress today and I could not be more excited! Brooke was so helpful with choosing styles I liked and picking up on little details that were important to me. I felt comfortable around her for the whole process and am so glad I came to Schaffer's. The store itself is organized by price point so it was very easy to stay in budget, and there was such a huge selection.
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July 2023 by Veronica O.
There's a nice cafe across the street from Schaffer's. From the cafe, I've seen brides and their friends/families go in and out of Schaffer's with huge smiles on their faces. Honestly, I even teared up once watching a mother and daughter leaving and being so happy. That said, as soon as my husband proposed I knew this was going to be the first place I went to. I went to other stores as well, but I ended up coming back here to purchase my dress. They have a great selection of dresses and in a good price range. I worked with Ali and she was very helpful. I was confused about what I wanted and Ali was very patient and offer suggestions. I felt extremely comfortable throughout the process and never felt pressured. After the purchase, the staff maintained very good communication on the statuses. The staff was very friendly, organized and professional throughout my experience.
