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March 2024 by Christopher C.
OTTASSILVER. Buyers Beware. I purchased a double headed eagle ring It came white later in the mail because of the engraving, As soon as I open the box and try to ring on it wasn't my size I ordered a size 11.They set me a size ten, The ring isn't even real silver 9.25 fake I contacted them by email because they don't answer their phone.It's busy, They tell me to send them twenty five dollars to have their jeweler resize it, My jeweler is well known in Scottsdale arizona, He should know about the size and the silver that it's fake, Do not buy from them.Would you buy online?The ring is actually smaller than it is on the pics. Their last name shouldn't be silver It should be japan or china.. Do not buy from them.They're a dishonest company and you have to read the small prints on the return policy and warranty Policy that they don't care about because they don't enforce it...
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December 2023 by Gloria G.
I bought a ring on line from this store. The workmanship on the ring is so poor one of the stones fell out of it. I sent the ring back insured at a cost of $20 to me. I do not want this ring back. It is very poor workmanship and not at all what the picture shows on line. I have asked several times for a refund and so far the only thing this store is willing to do is deduct $70 from the refund and send me back the difference. This is an absolutely unacceptable refund. This store so far has been unwilling to process a fair return for their sub quality goods. Do not buy anything from this business. They engaged in unfair business practices.
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August 2023 by Debbie Blair
I found this wonderful little shop many years ago while visiting family in Scottsdale. There are other jewelry stores in the area but Silver Star Jewelry is by far the best. The best selection, styles, colors and prices are exceptional! I go back to it every time I'm in the area and find a new treasure each time! Don't miss it!!
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August 2023 by Kristian Thame
Silver Star Jewelery is one of my favorite places in Scottsdale! Andy and team are extremely helpful, very professional, and knowledgeable in all of their beautiful pieces of jewelery that they offer. My family has brought some of the most beautiful pieces of jewelery, and they are of highest quality. Silver Star takes the time to explain the piece you’re interested in, who might have designed or made it, the materials used, and where the stones / products came from! They go above and beyond. We will be customers for many years to come. Thank you to Andy and team for our new pieces, and can’t wait for the next trip!
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June 2023 by Cheryl Robinson
Best place to buy you turquoise jewelry. Good prices and customer service the best.make sure you stop by.
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March 2023 by Davida Winn
The customer service at this store is immaculate! Everyone who worked in there is an absolute pleasure to deal with! Also, their jewelry is beautiful! Couldn’t recommend more!
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August 2022 by Imajica Kinsella
Super disappointed in the quality of my engagement ring. Beautiful stone and ring. However within 12 hours of wearing the ring, the rose gold plating was already rubbed off and turned my finger green.
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May 2022 by Jessica Vance
Amazing service and high quality jewelry! Thank you Heather for creating such a memorable experience for my mom and I!
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April 2022 by Ann Duncan
I ordered a turquoise bracelet from Silver Star as a replacement for a favorite one recently lost in a wildfire. Andy told me they did not have that particular bracelet any more, but he was kind enough to send me several photos of 2 other similar pieces. I selected one, and it arrived within 4 days. Great customer service!
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April 2022 by Stephen Dupuis
If your looking for authentic Native American handcrafted jewelry, Silver Star Jewelry located in Scottsdale Arizona is where You'll find it. Order from website on line. Customer service go's above and beyond. Highly recommended!
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April 2022 by David B.
This is what a store and customer service should be like. Wonderful selection of artisan made pieces with a wide variety of styles. Staff was very helpful and allowed me time to look around and offered to help if I needed it. When I asked questions they knew the pieces and were able to explain them. Helped me look through many works and offered to show me other pieces they thought I would like, again helpful, knowledgeable, and friendly. I never felt pressured to buy and uncomfortable. I would come back here again, great selection of art works and awesome staff. It is staff that makes the difference, come in and you will see why.
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February 2022 by David Guzman
I have shopped at Silver Star Jewelry both in person when I'm visiting Scottsdale and Online when I'm unable to. Everytime I have been successful in finding a special gift when I needed one. Easy shopping and quick delivery Online.Thank you,David GuzmanAlpena, Michigan
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February 2022 by Glen Ensley
The jewelry they have here is amazing bought a silver necklace from them that will last a life time. Will be back to get more. Thank you
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January 2022 by Daryel Kent
Ordered a special handcrafted turquoise necklace in November for my wife for Xmas. Spoke with Andy and he told me it should arrive before Xmas but his crafter was very busy. He offered to sell me other necklaces but I told him I’d take a chance as I liked the one I ordered. Andy kept me up to date on my status and when he got the necklace in called me and shipped it out. The service was excellent, the quality Superb and his inventory is fantastic. I will be purchasing other items in the future and definerly recommend Andy and Silver City Jewelers to anyone
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December 2021 by Brenda Orr
EXCEPTIONAL CUSTOMER SERVICE!! They worked with me (via phone and text - I live in Connecticut) to find the PERFECT ring for my husband, and they sized it, and shipped it to me FAST! When the ring arrived, it was even more STUNNING in person! Of all the places online to shop, Silver Star is by far the place to buy fabulous, one of a kind, Native American jewelry.
