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January 2024 by Ethan McReynolds
Absolutely love my king coil mattress. Jeff was a big help and the delivery was excellent. Thank you Sleep Source for making this experience smooth!
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August 2022 by Teri H.
We were in need of a low profile box spring for my 98 year old mother in law who had difficulty getting in our pretty high guest room bed. We stopped by the sleep source and met Gerry. He couldn't have been more helpful. He treated us like we were buying one of his most expensive beds instead of just a box spring. Excellent customer service we will definitely remember when we are in the market for another mattress.
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September 2021 by Heidi Bookout
Best customer service ever! Jeff is ten stars in customer service and knowledge! Great experience buying my mattress. Helpful, knowledgeable and it went so easily, smoothly and successfully I went back to buy new mattresses for the entire house. It’s very hard to find good customer service these days. Every time I have been in their store it has been the same fantastic service.
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May 2021 by Art G.
Amazing business to buy a mattress from. They believe the customer comes first. We've had to replace 2 mattresses over the last 5 years because we first bought a pillow top king - mistake unless you like very soft that begins caving in after less than a year. Sleep Source replaced that one after 2 years with an inch and half drop - no questions asked. But they replaced it free with another pillow top - what's the definition of insanity or doing the same thing and expecting a different outcome - and guess what happened. With COVID rampant we suffered through, a hard mountain forming between the mattress depressions of my wife and I. Our delay in contacting Sleep Source was to fears of a the virus accompanying a new mattress replacement. After both getting vaccinated, we decided to contact Sleep Source, and once again Gerry, owner, and son-in-law, Jeff couldn't have been more solicitous. They advised against another pillow top, due to the surface depressions we experienced. They directed us to a top selling Sterns & Foster, but at an increased price after credit for the second mistake pillow top. Nonetheless, their treatment of the customer stands out in these times, when one expects a "see you later response." Instead Sleepsource couldn't have been more ready to help.
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March 2021 by Jacqueline Van Hazel
Jeff was OUTSTANDING! We had a representative from Ladlows constantly pushing off our appointments and we needed to get a guest room finished for family visiting ASAP. He got us a great mattress and box spring and scheduled delivery 2 days out. We are so appreciative and thankful we stopped in. We will be back if we need any mattresses or box springs. Thank you Jeff!
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February 2021 by Marshall Gerston
I don't know why I waited so long! Finally walked into this local store just to start getting some information about a new bed. No pressure at all. Just good info from this family owned business. Wound up buying a bed the next day and within a week, the bed was delivered and installed and my old bed hauled away - all included in the already good price. 5 stars all the way.
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January 2021 by Tyler Rensmeyer
Purchased a queen mattress set and couldn't be happier! Exceptional service and professionalism as well. Best mattress store in town! Don't waste your time going somewhere else! They are the best!
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January 2021 by Tanner Chase
Needed a new mattress after my 12 year old one just isnt doing it anymore, and one of my friends suggested Sleep Source. I decided to give them a shot, and boy I could not be happier. They are very friendly and upfront about everything, and were awesome to work with. I've had the mattress for nearly 6 months now and I genuinely have never slept better in my life. I will he telling everyone I know to check these guys out!
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January 2021 by Shayla Smith
Very friendly staff and great products. I am very satisfied with my experience, and I will be back in the future to purchase another mattress.
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January 2021 by Steve Estrada
Have purchased many mattresses from them in the past. By far the best mattress store!
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January 2021 by Grace Copperthite
Amazing experience, the owner is very friendly and helpful!
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January 2021 by Steve Brooks
Great products, great service, highly recommended.
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November 2020 by Brady Bartlett
We bought two extra long twins as part of our king bed in 2002 and for 13 years bragged we had the best bed in the world. By 2018 we were not sleeping well and figured our beds were just worn out. We went in and bought two new mattresses. The only complaint my wife had was our old beds were too hot. Thus we were assured they had a new material that was cooler but all else was exactly the same. Boy was that a mistake. We bought the new mattresses and both of us have been uncomfortable every since. Worse than our 15 year old original tempurpedic mattresses we got rid of. We called the store after about 4 months and were told too bad, they only had a 60 day guarantee, but they would check with the manager and get back to us and they never did. Most other stores offer at least 90 day guarantee and some even offer 120 day. Last tempurpedic we will ever buy and be sure to avoid Sleep Source. We have wasted $4,370 to find out the cooler mattress is not the same bed and this store will not stand behind their representations or their products.
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November 2020 by georjann ROVENSTINE
I stopped by to purchase a mattress and the website hours said 7pm.The door posted hours till 6pm.I was at the door at 5:25pm and doors are already locked up tight.Very bad for business.I am happy to go somewhere else.
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August 2020 by Joe V.
Do not buy a mattress anywhere else before visiting Sleep Source on Scottsdale Road. A company should be judged not only by a great buying experience. The true character of a company is revealed and should be judged by how they handle issues that arise. In short, the owner and his staff (including delivery personnel) are honest, professional, knowledgeable and provide great customer service. On top of all that, we shopped at several other mattress firms and Sleep Source offers the best prices as well.
