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October 2023 by Lisa Armstrong
I love spa Nordstrom for my gel manis and pedis. Any of the women do an amazing job. I’ve had them all work on my hands. It’s always an amazing experience
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December 2021 by Lauren C.
Had an amazing hydrafacial done by Crystal recently. LOVED every minute of it! So relaxing and really liked that she explained the benefits of each step done to my face. I left with a glowing skin, skin care samples and a plan to come back for more treatments. Definitely book with Crystal, you won't regret it!
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July 2021 by Jeannie Waddell
Awesome customer service! Thank you Northstar in cosmetics and Shannon in BP.
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June 2021 by Jo Ann W.
Thank you Isabel for the great mani pedi. Thanks for being open today . Great color with no touching bottom of my ticklish feet. You are both ,including check in lady , appreciated. I'll be back. Jo Ann
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May 2021 by Jill Villarreal
Best place to have lunch
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May 2021 by Marte Tribiana
just a very chill place to shop. posh and clean!
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March 2021 by Paula Ferreira Trush
The service and quality at Nordstrom is fantastic. They've always come through for me. Natasha was especially helpful. Definitely my favorite department store because of the personalized service.
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October 2020 by Lawrence Daniel Sheehy
lots of great stores and a great theater
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March 2020 by Adele D'alessandro
Great place to shop; lots of good stores.
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November 2019 by Dasiy Studman
Great spa at great price !
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October 2019 by K. F.
Came here for a pedicure, paid for $70 pedicure because it gave you more massage time. Hardly any massage, was seriously disappointed. The person was sweet and kind, it was very relaxing, but when you pay extra for more time and massage, you should get what you paid for. Will make mention of this when I return and what my expectations are. What I liked was you had a private room for your pedicure.
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August 2019 by Marni Kintner
As a Seattle native, I grew up with Nordstrom. Highly aware of their amazing customer service , this location is just as customer focused as the Flagship store.
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July 2019 by K D.
Unfortunately terrible mani/pedi experience. I'm used to a high end spa experience which is what I expected from a spa like Nordstrom especially with comparable pricing to the higher end spas. I had a very nice manicurist however she unfortunately did a terrible job on my nails. One of my nails completely peeled off after two days and about three hours after my manicure part of my thumb nail already chipped off. Again the manicurist was very nice however did a terrible job and for the price I definitely expected more from Nordstrom. My pedicure experience was extremely sub optimal as well. I had the ultimate deluxe pedicure which I expected a nice foot scrub and lower leg and foot massage. The scrub was approximately 20 seconds and I had absolutely no massage. I would absolutely not recommend the Nordstrom spa in the future and was highly disappointed.
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May 2019 by Linda Rosenthal Field
I don’t find the customer service at this location up to Nordstrom’s standards at all. Most of the time no one approaches you or they point to where the item is. When you call it seems like they answer if the item is in stock or not without leaving the phone! They need to take a lesson from Nordstrom in Old Orchard Shopping Center in Skokie, Illinois. Many times there isn’t even a salesperson in the department or at the counters. I’ve had to go hunt one down. This store needs a lesson in customer service!!
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May 2019 by Pdx R.
As a frequent Nordstrom shopper I was excited to try their spa. I would say it's pretty meh. Lots of product pushing and very high prices for not having facilities like many of the spas in Scottsdale. You're paying the same prices as you would at nice resort spas but without pools, saunas, steam rooms, etc... This might be nice for a mani/pedi, but if you want a real spa experience there are too many exceptional places in this area to opt for this one.