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March 2024 by Matt H.
Spensers will not stand behind their products. Once you have purchased the merchandise and if it is delivered and installed and is not working for some reason, Spensers will not stand behind their product and deliver you new working unit. They will pawn you off to a third party appliance repair company that will try to resolve the problem. Spensers should rethink how they should respond to situations like this and give strong consideration to putting the customer first and building an organization that is built on integrity and honesty.
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March 2024 by Donna T.
We purchased a microwave, range, dishwasher and a Samsung TV and Sonos soundbar and subwoofer. Mike delivered and installed the products with skill and professionalism. He stayed and showed us the Sonos application and made sure everything was working before leaving. We also purchased a reverse osmosis drinking water system that has not yet been installed due to a delay in getting the order to Amariflo. The appointment hasn't now been scheduled for late March. We are very happy with the products and installation process. Thank you Mike for the great installation service.
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March 2024 by Audra C.
amazing experience. Rusty was the perfect salesleman and made the whole process quick and painless. Delivery was awesome and the driver was helpful. He was on time and great communication. I will forever be a Spencer's customer.
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March 2024 by Carol T.
Very happy with our purchase and installation of our double oven. Salesperson Brian was terrific and the installers Alejandro and Ismael were superb. We have been purchasing our appliances at Spencers for the last 30 years and have always been very satisfied. The selection offered and prices are better than any other appliance stores available.
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February 2024 by Trish C.
Spencers is absolutely our go to for appliances. We replaced all of our kitchen appliances one year ago and just moved so did it again this year. Both times did it all online and via email once we knew what we wanted
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February 2024 by Ric P.
Fantastic customer service ! Started off with great pricing and finished it off with great delivery and installation !
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February 2024 by Elizabeth R.
i purchased a whirlpool package. damage noticed by driver on freezer 7 months later still waiting for a replacement. nothing but getting run around
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February 2024 by Charlotte D.
Blake was exceptional again with his knowledge to help us pick the right refrigerator for us. The price was cheaper than elsewhere. Kenny and Luis were our fantastic installers. They took great care of the old and new fridge and were very friendly and knowledgeable.
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February 2024 by Steve A.
We've been Spencer's customers for 16 years and always come back for the selection, service and professional sales staff. Nobody else comes close. And installation is fast, courteous and careful. We hope our new appliances last forever, but we know where to go if we ever need something new. Spencer's is the best.
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February 2024 by Arnold W.
This is the place recommended to me by two local people. They said it was a place with great service ( they were right: from a phone call to tell them why I was replacing to them showing up at my door was a couple of days), good install team (have you ever noticed that people who have done it all before approach things with confidence?). They quickly determined that the trim kit wouldn't work, and called with measurements to determine the right replacement. I spoke to the store about options and costs, made my choice, and watched them create something that would work while I waited for the other kit to be sent to me. I'm impressed. You should be, too. Call them.
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February 2024 by David B.
great sales guy Manny worked with him few times for our appliances. Very responsive and made the buying simple. Guys who delivered appliances first class and friendly. I would highly recommend using Spencer's
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February 2024 by Diane Z.
delivery people did not install the appliance properly and did not test it to see that it works. in addition, the appliance software was defective and not all parts that were supposed to come with the appliance were delivered.
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January 2024 by Meghan K.
Great service from our very capable install team. Would highly recommend. Explained how to use new appliances very well.
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January 2024 by Becky D.
Bought new appliances from Spencer's and received GREAT service from sales to delivery! Highly recommend. Great prices too.
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January 2024 by Jeremy K.
I needed a fridge for my mother who is 80 hers went out made a call to Spencers's. They took great care of me. Give me great pricing and got me a new fridge out the next day. Can't say enough about Blake and his team there Spencers.
