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December 2023 by Brian S.
Great store with a huge selection. Shoes are way over priced... the quality might be there but not worth the price. The service was great... we were waited on right when we entered the store.
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October 2023 by Lanie D.
On a visit to Sedona we had dinner at the Golden Goose Grill because the website showed a fairly decent selection of what looked like delicious food. Not so much. We ordered the calamari as an appetizer and what we got were room temperature grey shriveled pre-frozen rings. They looked microwaved. It seemed like they were maybe left under a heat lamp, but again ours weren't even warm. Absolutely tasteless, too. The Caesar salad was served on the smallest plate with wayyyy too much of a creamy dressing. It was inedible and nothing like a Caesar. Trying to eat it on the tiny plate was odd. No fresh ground pepper offered. I did not eat my entree which was chicken fried steak and wow! That piece of meat had a crazy amount of breading and seasoning that overpowered the meat. Even after scraping off the breading (which filled a bread plate) it still wasn't very good. I found what looked an old vegetable that neither one of us could figure out what it was so I just gave up. The menu is very old, dated and just sad but what was so disappointing is that none of it looked anything like those photos on their website. Luckily there are some really nice restaurants in town for our next visit.
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August 2023 by Rita W.
HORRIBLE CUSTOMER SERVICE!!!! I had a problem with a pair of shoes that I purchased at this store. First they couldn't find any record of purchase. I sent them all receipts. Then, they said they would have to call HQ to find out what to do. It would take 2 days to hear back from them, per Sedona. After one week, multiple calls to the store, I still have not heard anything! These shoes are very expensive, and the people that work there could care less about any problems you might have. NEVER AGAIN! If you want to buy this brand, don't buy it from this store!
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March 2022 by Jon N.
Staff is helpful. No complaints there. This is purely a review of the item purchased. Purchased a pair of superstar shoes on 12/28/21. Here it is first week on March and the rubber that wraps around the bottom is already separating and breaking off. I've never experienced that on a $50 shoe, so I certainly don't expect it on a $500 shoe. I wear them once to twice a week. So at this point they're been worn 8-16 times. And they are falling apart, image of the damage includes. I'm hoping this is an anomaly, and I got a dud which they will replace but based on my first call to the store it doesn't seem that they warranty poor craftsmanship. If they replace them I'll probably just sell them for a loss, knowing how poorly they hold up. I'll see how corporate responds to the email I sent.
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March 2022 by N T.
Friendly staff and they were very informative about the shoe I needed help looking for. I will definitely will be coming back
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October 2019 by Elham Nik
I really like splendid store the only think I didn't give 5 star because of the staff really uncomfortable in store I reader shop online.
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March 2019 by Evlbe
Splendid!
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August 2018 by Ruth C.
Was strolling through the mall when I happened upon this store. The relaxed and stylish feel of the clothes quite appealing. Decided to venture in and try the clothes on, wow- the felt and looked amazing. Decided they were a must have for my wardrobe. Prices were about what I would pay at another mall store and I took the plunge. The sales staff was friendly and attentive, making sure I had options to choose from and the sizes needed. When ringing out they even offered to ship my purchase home -FREE of charge! This was perfect for me as I didn't want to pack these items with me on the plane. Thanks for a great shopping experience.
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April 2018 by Michelle G.
Terrible customer service, and it was from the store manager! Clothes are cheaply made and if you try and return them due to a defect, be ready to get hassled and not get a refund. Wow. Never shopping here again.