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March 2024 by Brelynn
They sure do like to mess up orders here. Asked for a caramel crunch latte and got some bland drink with nothing, not even whipped cream or drizzle. At least they were friendly.
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February 2024 by Evan Shikora
What’s better than overpriced coffee?
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February 2024 by Valerie Turley
Worst customer service by “acting” manager Benjamin. I am disappointed in his inability to use discretion with the “rules” of the store regarding “sleeping“. My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store…. Benjamin proceeded to get my husbands attention and scolded him for sleeping.I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer(not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off.I am also well aware of policy, and how it may apply to specific settings. There’s also something called discretion and exceptions to policy. It may have been a good time to use such an idea.Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom.I have been a customer at this store since it opened and have never received such poor service.
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February 2024 by MYSOFTCLOUD * WEB* (Billy)
Andy and others are
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January 2024 by Valerie T.
Worst customer service by "acting" manager Benjamin. I am disappointed in his inability to use discretion with the "rules" of the store regarding "sleeping". My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store.... Benjamin proceeded to get my husbands attention and scolded him for sleeping. I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer (not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off. I am also well aware of policy, and how it may apply to specific settings. There's also something called discretion and exceptions to policy. It may have been a good time to use such an idea. Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom. I have been a customer at this store since it opened and have never received such poor service.
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January 2024 by Jenn R.
Ordered via mobile order, picked it up. Drove several miles and started to drink my coffee only to realize the batista made a totally different drink and put it on my cup labeled with the correct drink. The drink that was not correct was actually pretty nasty and heavily tasted of cinnamon. The drink I ordered does not have cinnamon. Called the store and they would not credit the wrong drink back. Said I had to drive all the way back to that store. Not cool. $$ litterly poured down the drain.
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January 2024 by Gabi P
The cashier was awkward. The register wasn't reading my
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January 2024 by Karen Hyatt
This is a see and be seen disco Starbucks. The people watching is fantastic and the service is great.Parking: Tons of parkingKid-friendliness: Don’t bring your kids to this place. This is more of an adult location. People are working and lots of activity. Not kid friendly people here.Wheelchair accessibility: Very wheelchair accessible.
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January 2024 by drflox99204
Omg, worst Starbucks experience ever, filthy store, horrible rotton service, and the prices horrible for terrible burnt
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January 2024 by Robert Jones
Great location. Plain Black coffee was made appropriately. There was a little of everything happening inside from shoppers resting and recouping to students studying to people conversing in many different ways and levels. Relaxed and unconcerned experience. Good spot, will return. You'd like it, it is my guess.
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December 2023 by Richard Moore
Temporarily closed on 28 DEC 2023
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December 2023 by Gayl B.
Lovely location to just pop in for a coffee after or in between shopping in Kirkland Commons. Lots of inside and outside seating. Service was fast as I used the app to order ahead.
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December 2023 by Karli Berger
You can get the same coffee at any location, but the staff at this location is exceptional. They greet regular customers by their first name and treat everyone who walks through the door with kindness.
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December 2023 by Kim Sinton
Friendly service at this Starbucks Coffee was decent too.
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December 2023 by Colette Lewis
This is the best Starbucks location for people watching. The reason we come to this particular SB.
