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December 2023 by Sean Albino
NOT A DRIVE THROUGH! ITS INSIDE FRY’S!!
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August 2023 by Laurie S.
came in at 6:15ish. Store Manager ELIZABETH is not welcoming at all. i came in said hello. she said "how can i help you" (while putting pastries in their spot) i say "oh whenever you're ready i can wait" she says "HOW CAN I HELP YOU" i proceed to tell her my order and she stops me and says hold on because my order was on obviously too long to just remember hence why i said i would wait along with her being busy in the moment. Not only does she make my drink wrong but when i ask her to correct it she says "i did put a splash vanilla sweet cream" when it was clearly over just a splash. Needs to work on customer service.
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July 2023 by Shane Taylor
I think you guys should maybe look into training (specifically empthazing)Melissa clearly did not want to be there and was rude to every customer I watched her help.She made my drink the wrong size and then continued to argue with me telling me I was the one was wrong. Not a single sorry or let me remake it. She just argued with me continually saying “I didn’t make it wrong, you ordered wrong” I work in customer service and what she did was blatantly disrespectful. I hope she finds a different job that she doesn’t hate.I hope you guys find this message helpful in terms of staffing. I help people everyday that are disrespectful with a smile on my face asking how we can resolve the issue. Clearly it’s not trained here. I’ll make sure reviews reflect. Hope everyone else had a lovely day.
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July 2023 by Rhonda Lane
Always a reliably good cup of coffee.
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January 2023 by Dave Whittemore
Much slower than a typical Starbucks. Only 1 person working.
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October 2022 by Robert T.
I've been visiting this Starbucks the last few Friday's, and want to applaud the gentleman who is working. As a former Starbucks franchisee, I understand the need for only one staff member. He does a really nice job, and is very polite, friendly and quick. I notice this store does a lot of on line orders, which seems to be a good source of revenue. I only have four out of five stars, for the dining area could use some attention . I'm not sure who manages this (Fry's or Starbucks), however this young man can't possibly do it all. I'll be back to support him.
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September 2022 by Pandrew Lloyd
There was only one lady working behind the counter but I was very impressed with how quickly and efficiently she worked even with a small line. Thank you rose!
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September 2022 by Christine Long
My husband & I like to get a frappuccino and then go shopping! ? I like that they made it bigger!???
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May 2022 by Elijah Torres
Elizabeth and Rose were incredible, and were great about my ridiculous order. Speedy service and precision accuracy on the order.
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April 2022 by Rosanne Allen - Hewlett
An unfriendly environment, open to the Fry's grocery store. No ambiance, and it seems to be a summer spot for the bus station. One time was enough.
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March 2022 by Scott
Slowest place I've been. If your in a hurry don't stop here.
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December 2021 by Bryan Martinez-Castillo
Ordered an iced Americano, saw batista pour some coffee from a pitcher into cup. I always order iced Americanos, have never once seen anyone pour it from a pitcher. I asked him "is this iced coffee?", and he just lied to my face as if I didn't just see him do it and said "no, it's an Americano". If you're too lazy to make the shots, then charge me for an iced coffee
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October 2021 by Vero Pena
I came to this Starbucks to grab a ice coffee. The two employees that's where working around 1120 am have NO CUSTOMER SERVICE WHAT SO EVER.. THEY ARE JUST RUDE EMPLOYEES RO EVEN BE WORKING THERE..
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May 2021 by Vicky Espinoza
I am a merchandiser, I service this Frys weekly. I always buy a drink and a cheese danish from the Starbucks there. Both ladies working morning shifts are horrible. My visit was 5/15/2021 around 12 pm I asked for a tea and was rushed by the cashier she kept waiving her hand for me to hurry and punch in my pin all while rolling her eyes. Poor customer service after. I asked for a cheese danish second lady told me that they have no working ovens so if I want to buy anything I have to take as is ?. Not even a sorry for the inconveniences nothing. Idk what kind of customer service they were given. It’s the worst Starbucks not mentioning it’s filthy.
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May 2021 by Martin McKinney
I gave up waiting in line. 3 in front of me. Waited as long as it should take for 3 to get orders took. Still dealing with first customer that who knows how long they were there before I arrived.All good, not like my order at any Starbucks from east to west coast has ever even once been correct anyways, which is why I only come when I have a gift card to use