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February 2024 by p uni
The lady was making my coffee and made a comment and a weird look on her face. I asked her if something was wrong with my coffee and she said it is disgusting!!! Very disrespectful at the least....if she hates her job, go elsewhere!
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January 2024 by Terrell Sanders
Overall, it's a good location. The only issue I had was when I ordered , no one called out my name stating it was ready. They have a system where customers need to find their own order. This is fine - the issue is not knowing when it's ready, so we are just looking at and touching other people's orders.
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January 2024 by Andrea B.
The Manager that they have hired in this store is simply a rude, condescending, lying little girl. A friend of mine ordered some items in the drive thru last month, before work, and realized that a couple items were missing when she got to work. She went back to the Starbucks, and the manager tried to intimidate her to say that she was lying about receiving the items, wouldn't let her ask the barista herself, and LIED about having cameras at the store to review since the items cost over 7$, and she didn't receive them. Basically told my friend she was lying, and created a hostile interaction. HORRIBLE customer service skills with this young girl. So after 20 minutes, my friend flipped her coffee which landed on my friends hands and on the managers apron, a little on the counter, and she left. That manager called my friends place of employment, and HUGELY exaggerated the incident, lied about getting burned from 20 minute old coffee, and some tablet that was non existent getting ruined. My friend was not on the clock at her job, but since one of her "besties" works there, my friend got suspended. While this girl is allowed to go on lying and treating customers like 2nd class citizens. Starbucks need to vet their employees better, hopefully this review will open someone eyes. I personally would sue for defamation, and wrongful suspension and/or termination.
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November 2023 by Angie Person
Place is clean, service is slow, food is horrible, coffee is excellent, so I'm torn on this review.
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November 2023 by Carine Nadel
Starbucks really needs to amp up their idea of cleanlinessDietary restrictions: They say they have many vegan choices but that really is not so
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November 2023 by Jessica Wilhelmsen
This location is always understaffed and slow. Drinks are inconsistent.
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October 2023 by Dee Ulee
The girl in the drive thru is unbelievably rude. No kindness in her tone at all. I complained to the supervisor and she wasn’t any better. I think I’ll call corporate. This is bad for business.
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September 2023 by Sydney Piantes
This is my favorite Starbucks to go to with my coworkers for a mid-day pick me up but OH MY GOODNESS THIS EMPLOYEE SUCKED!Whoever was working the window at 1pm on 09/12 at this location needs a ATTITUDE adjustment. She was so rude! I couldn't believe it!We pulled up to the window she gave us our drinks and did not say a word. I sat there because I also got a cake pop. When she realized we were just sitting there, she just came to the window and starred at. Felt like I was expected to be a mind reader. I finally told her "Oh I am just waiting for my cake pop". No words again and just walked away. She came back to the window and said they didn't have any then JUST TURNED AWAY! We sat there again in our car and she came back.... no words. I asked for two straws and if I could get a refund. NO WORDS AGAIN and turns away. She came back to the window with the scanner thing and just held it out the window. I said "thank you" and she literally JUST TURNED AWAY WITH NO WORDS AGAIN!This girl needs some happy juice in her life because that attitude needs to go.
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September 2023 by Eric Allen
Love the Via de Ventura location.
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August 2023 by Bailey South
The worst Starbucks ever. They can’t make any of their drinks right anytime I come here. My frap is nothing but liquid. It’s a coffee with no ice pretty much. It isn’t that hard to remember whipped cream at the bottom of a drink. This is why Dunkin is better than you guys.
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May 2023 by Damaris Duna
Whoever made the operational hours here has been drinking a venti cup of stupidity every hour for the past year. Smh
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April 2023 by Kris L.
Closed at odd times due to staff shortages. Past 2 times I've been there the line is very long due to the system being down. Avoid if you can
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April 2023 by Carley Jordan
We had a terrible experience here. The staff (yes, more than 1 person) were incredibly rude! After sitting at the window for an extended period of time, the worker opened it and said “you can go now!” When we hadn’t even been given our order. We came back a few days later to give them another chance just to receive the same treatment. Still didn’t have basic/popular products and wanted to charge us for an item they said they had when we ordered over intercom but didn’t upon getting to the window? Poorly run, do not recommend this location at all.
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April 2023 by Thomas Roskos
I've been a Starbucks customer for many years and have always been impressed by their customer service. The staff is always friendly and helpful, and they always seem to go out of their way to make sure that I'm happy with my order.I also appreciate the fact that Starbucks is a company that cares about its employees. They offer competitive wages and benefits, and they seem to be a great place to work.Finally, I enjoy the fact that Starbucks is a company that is committed to sustainability. They use recycled materials in their stores, and they donate a portion of their profits to environmental causes.Overall, I'm a big fan of Starbucks and I highly recommend them to anyone looking for a great cup of coffee or a place to relax and get work done.
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March 2023 by Leilani M.
Worlds slowest and rudest Starbucks. If you don't like making peoples coffee.. then don't workHere.
