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March 2024 by Nancy M.
The facility is lovely and secure, the staff very kind and helpful. What I failed to learn or be told was how quickly and how much the monthly rent would increase. I have had my unit for exactly one year and the rent increased 67% by the fourth month and is now 210%, that is, more than double the starting rent. This may well have been written in paperwork I did not read, but I was in a quandry needing storage immediately so didn't take time to read the "fine print". Overall a very nice facility, but beware astonishing price increases after you move in.
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November 2023 by Cindy Loucks
The woman I dealt with at this place made my day. Her name is Bobbi, and she goes above and beyond her job description. I will be recommending this place only because she made the whole experience so wonderful. I won't ever forget how she treated us in our desperate need and made life a little brighter. Thanks again, Bobbi. I will never forget the love you've shown to my family. Cindy
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November 2023 by Destiny Pyle
I met with Bobbi Uptain upon arriving and she had such an amazing personality! She was so incredibly helpful and knowledgeable. The facility and grounds were incredibly clean. You just don’t get this kind of customer service anymore. Thank you Storage now and Bobbi ✨
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November 2023 by Shirley Sons
The woman helping me is named Bobbi. She gets 5 stars for being so patient and nice when I was trying to understand the price and sizes of the lockers. Most people get impatient with me and pass me off to someone else. She was great and I am going to use you guys for my locker needs. Thanks again Bobbi.
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November 2023 by Daniele Renda
We just secured a storage unit here today. The facility looks great and Bobbi was extremely helpful. I spoke to her by phone yesterday and she was able to help us again when we arrived in person today. She was super informative and incredibly friendly.
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October 2023 by Bonita Nina
Brett was very helpful and explained everything clearly. I was in an out. The process was very quick and the unit is very organized, clean, with high security. It’s also very affordable. Their first month is 50% off. I highly recommend this storage facility. It does close at 6 pm so be sure to visit before then there are no after hours availability:
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October 2023 by Erynn Ilana
Brett and storage now in scottsdale was so amazing and I got a 7 by 10 unit last second , and they were able to accommodate ! Was able to get my first month at 50% off and it’s super nice and well kept inside , plus it’s not 24 hours and I feel safer with my things there
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September 2023 by Debora Goulet
Made a last minute decision to rent a small storage unit today. Walked in and was greeted by Bobbi who was patient with my questions and didn’t hesitate when I asked to view a 4x4 and 4x5 unit before I made a decision. The facility was extremely clean and Bobbi had just cleaned the elevator. A few customers came in while I was in the process of securing the unit, and Bobbi remained calm and professional even though a couple of the customers were quite demanding. Bobbi is definitely an asset for Storage Now!
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August 2023 by John Reese
Bobbi was very kind, helpful and courteous. Had a locker here for 6 years staff has been fantastic. Facility always in excellent condition.THANK YOU
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August 2023 by Clutter Chuck Goodwin
I didn't know what I was going to do for my storage needs. And I needed storage now. Fortunately for me Storage Now was right on the corner near me. Cassandra was so helpful! She explained the different unit sizes in great detail. This allowed me make the best decision for my storage needs. In addition, she informed me about some incredible promotions that they had that allowed me to save money on my reservation. It's month to month and I didn't have to worry about paying a prorated fee for the first month at all as you do with some other storage facilities. I would recommend this to all my friends! Thanks! Storage now and thank you when should I add photos Cassandra!
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August 2023 by hailey tellez
Not only was the moving/ storage process made fast and easy by this company but with the help of the front desk lady Bobbi I received great care! She was very thorough, patient and helpful and made my entire experience quick and easy. I would definitely recommend this storage facility and hope that Bobbi can help with your move ins as well.
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July 2023 by Mariana L.
Bobbi was such a pleasure! She helped me out a ton today and made my life so much easier. She was extremely welcoming towards us! I'll definitely be back because of her!
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June 2023 by jim griffin
Clean, cool, convenient. They are well run and very reasonably priced. I been in other storage units and they are dirty and have rodents getting into my things. You can’t go wrong here.
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June 2023 by Sandy Korer
I have been a customer for three years. The facility is clean and the people are friendly. When I mentioned to Brett that the unit was close to the big circulation fan and the noise was magnified by my hearing aids they provided accomidations for me. I'm very happy with Storage Now on Granite Reef and McDonald.
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May 2023 by Adrian Marcel Cazares
US Storage is one of the most pleasant experiences doing business I've ever had. I went in on a budget and on a strict time frame. I left completely satisfied and more than happy with the agreement on the lease for the storage unit. Casandra and Brett are a delight to work with. Above and beyond to accommodate my needs. Awesome customer care and took my specific situation into account! Thank you so much and God bless!