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August 2023 by Jay H.
Never ever use this place for storage. I switched to a smaller unit last year to save money and they randomly increased the rate 3 times since then with no notice. I'm paying more than I did for they larger unit I was in now. They are crooks.
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December 2022 by Desert Poppy
Always clean, easy access to units and reasonably priced for storage. Quick and super easy process to rent the unit and definitely met our needs for extra storage for our flower shop. Highly recommend!
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November 2022 by Kim Raynak
The renting of a unit was so quick and easy. The facility is very clean.
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October 2022 by Amy Schmidt
I moved from NJ 2 years ago during Covid. It was very easy thanks to Stacy (who has since left) and Ray. I had visited before every thing shut down so I had the locker and they worked with me and made the process very easy. Great location & good people.
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August 2022 by Steve Averill
We have rented a small storage unit at StorQuest Scottsdale twice over the course of two consecutive Summers. A perfect facility to store the belongings of our local college-attending student (as we live out of state.) The facility is climate-controlled, clean, secure, convenient, and modern. The staff is knowledgeable, friendly and helpful. Parking and loading/unloading your storage unit is a breeze; super easy access and rolling carts supplied. Can't recommend StorQuest Scottsdale more highly; an outstanding facility.
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August 2022 by CC Long
I completed my transaction over the phone for a 5 x 7 at $100. I took care of the payment they said I needed to come in and bring my license. On the phone the young lady asked me about insurance my home insurance takes care of offsite insurance, which I told her. I live in another state I told her I would be back home on Saturday morning she said I could email it over she provide her email address I’m thinking great! I arrive and was greeted by a grumpy old man even though I complimented the office… crickets…eventually he told me that if he didn’t have the insurance in hand prior to me renting he couldn’t rent me the unit, well that’s a contradiction from what was told to me over the phone. In addition he pulls out of a pamphlet that says I need to carry vermin, flood, and mold insurance. First why would I carry flood insurance for a second floor unit? That’s preposterous! Secondly for mold and mice that’s something that you should be securing to me not the other way around ! I told them to credit my card back for what I already paid and I walked out terrible experience I can give it a zero I would.
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August 2022 by Susan Hagan
We had a great experience renting a unit this weekend. Kory was polite and very thorough. Thanks!
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June 2022 by Dylan Zanghi
I never have to worry about my property being damaged here. The climate controlled building is refreshing and keeps my values well kept. The ability to store my bike is a nice touch too. Tammy helped resolve any momentary issues if they arose. This is the place to rent.
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May 2022 by Betty C.
Very clean, well lit, storage facility. My better half said and I have to agree, that it is reminiscent of the place in the movie Coma - but in a better way! It's climate controlled and has good security. It looks like they have four different size units.
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October 2021 by Dana Coltrain
Randi was so helpful with helping me get my storage unit set up and ready to use! She’s not normally at this store but did an awesome job navigating this one and helping me out. Thanks Randi!
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September 2021 by Colleen Kennedy
Great storage facility - clean, air conditioned, and easily accessible. Fawn helped me with a new unit the day I needed one. Nothing but a great experience.
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August 2021 by Stephen Kent
The manager, Ray Lane, is a pleasant guy who was very helpful as I was planning my latest move. He cooperated in every way possible and was able to provide the space I needed (10' by 15') in a very convenient location close to the loading dock.This is the second time I have rented space from Ray. I returned because of the convenient location, the well maintained facility and the personal service provided by Ray.
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August 2021 by Ramin Streets
This facility took really good care of me at a time when life was not so great. My family had just endured the unexpected loss of a sibling and so initially all his belongings were packed and shipped from Chicago to StorQuest here in Scottsdale AZ. Shortly thereafter, I started encountering some close calls when it came to the bad fires in California. So then I moved the more cherished items out of my CA home to this same facility. Finally, I decided to just sell the CA house and move permanently to a townhouse my family owns here in AZ. Since we had a tenant residing there for another year, again more storage was required last summer. Ray was so helpful in getting that all set up to make my move easier. The facility has always been clean and well run. I always felt my stuff was in safe hands there and am so thankful for their help over the past few years while my life was in transition.
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August 2021 by Bryce Knudsen
I needed a storage locker in a pinch and StorQuest made it easy. They had the small size I required and they even had it on discount. They beat the other prices around, so it was a no-brainer.
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July 2021 by Tom Hall
What the StorQuest call center told us and the local Scottsdale storage facility told us were two separate pieces of information. First, we were told our homeowners insurance would cover the few items we have in the 5x5 unit. Not the case per the Scottsdale storage facility. We had to buy their insurance at $12/month.Second, we were told we could use a circular disc lock on the storage door. Not the case at the facility. One would have to buy a particular lock specific to the storage facility. The lock was $20.Third, we asked the call center to let us know if there was a better floor for storing instead of the one we were initially assigned to. She promised they would call us if a lower floor by the elevator became available. That never happened. Neither did the Scottsdale storage facility call us for an updated location. If you change location within the facility, that is an additional charge. That was never explained to us.All in all, poor business customer service. Just a sales pitch to get you into the storage facility with the details of more expenses coming later.The Scottsdale storage facility is clean as a positive.Dennis
