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November 2023 by diane howard
I had a really good experience here. They were very easy to deal with & mostly appreciated how they offered a couple of options. Super nice to have a go to auto care place.
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October 2023 by Kelly B
Worst place I have ever been, completely dishonest. Went in for an oil change and tire rotation. They never rotated my tires. They never put air in my tires like I asked them to. They checked off all the boxes that they checked the fluids which now I question. Also, if I pay for a service I expect it to be done. Do not go to Sun Devil, on San Victor and Scottsdale horrible horrible, horrible!!!!!!!!Service: Oil change
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October 2023 by Kelly B.
Terrible service. Went for an oil change which included a tire rotation. They never rotated tires or filled. They were way below the PSI they should be. They claimed they did this along with checking all the fluids. Not even sure they looked at the fluid or did the inspection they said they did. Will never return to them as they are dishonest.
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September 2023 by Lyndal Matheson
Manager very well informed. He gave me a Sr discount. He explained the diagnostics with out pressure. All staff were busy but pleasant. He sets a good example.
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September 2023 by Barbara Wiley
Wow. Came in for help. The skid plate was dragging on my car. Apparently the service I received from KIA dealership in Yuma failed to re-install the plate correctly after service. Staff at SUN DEVIL is awesome. Thank you so much for your time and service.
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September 2023 by Sid R.
75,000 mile service on my 6 year old Genesis G80. Sun Devil has been the shop I go to for virtually everything. Except for the times this car received complimentary service by the dealer, no one but Sun Devil has touched it. Always a fair price, always competent service. My go-to shop. Always.
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September 2023 by Kelly Lee
First time using this company and will definitely be using them again! They were able to get me in earlier than my scheduled time which was amazing. Morgan in the front answered all my questions and the technician who serviced my car was quick and efficient. Great people and fair pricing, doesn’t get much better!Services: Tire rotations
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September 2023 by Richard Trayler
Yesterday, Sun Devil Auto did some work on my 2014 Corvette. I was very pleased with the work and the timeliness of their work. I was also very pleased that Ken, the manager, honored a verbal commitment made by the previous manager. I highly recommend this Sun Devil Auto location in Scottsdale.
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August 2023 by Carolyn O’Neill
I have been a long-time customer of sun devil auto at the East San Victor Drive location and felt I had quality service, but as of late, it seems management has changed, and service has dwindled dramatically.After they made three appointments with me to bring my car In, they continuously turned me away due to being short-staffed and unable to fix my air conditioning. I would not recommend this location as this is not the first time I have had problems since the new management. I just went to get new tires on my car at Firestone, and Sun Devil has been rotating my tires every year, so I thought! You will see in the photo below what my tires looked like. I could have had a severe accident on the road that could have killed my family or someone else’s. Very scary who you trust with your car.So update, here with the car, I went to a reputable company in the valley to get the A/C fixed, which Sun Devil said was the evaporator core and said they searched and found no leak. Well, the new company found two leaks and nothing wrong with the evaporator core! Sun Devil was trying to replace a part when it was not needed!Also, customer service told me that the corporate office would contact me by Friday and guess what. No contact. No surprise
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August 2023 by Erik Paul Leff
Sat. morning oil-change & check-up:Although there were some staffing issues... great, friendly service/full transparency & honesty/knowledgeable technicians... all the things you want in a mechanic/auto-service shop. Very pleased with everything.Services: Tire rotations
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August 2023 by Gh Ak
For Uber inspection a greedy and cheap creature asked me for 50 $ that no one paid.If this is the case for a simple inspection,so how about the cost of any other repair?Taking advantages of people who need a service is not an honor.Think twice before heading to this terrible place.
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July 2023 by Carolyn O.
I have been a long-time customer of sun devil auto at the East San Victor Drive location and felt I had quality service, but as of late, it seems management has changed, and service has dwindled dramatically. After they made three appointments with me to bring my car In, they continuously turned me away due to being short-staffed and unable to fix my air conditioning. I would not recommend this location as this is not the first time I have had problems since the new management.So I just had my tires changed at Firestone and believed that Sun Devil rotated my tires every year as it was written on my invoice , Now I see it was all lies. Below is the photo of the state of my tires. My family could have died or I could have seriously hurt someone in an accident if my tire blew out. Disgraceful how you can't trust some businesses.
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July 2023 by Marian Daugherty
Took my car in for an oil change that I scheduled while I had a Pilates class across the street! Timing was perfect! Very friendly staff and they let me know I had a screw in one of my tires that I didn’t know about. I will come back.Services: Tire rotations
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June 2023 by Ari DeAndrado
Great quality. Super nice and easy to deal with. The one issue encountered was that they kept pushing out the completion date, partly because their QA team caught an alignment issue that had to be addressed; besides that there was a parts delay. Hence the 4 stars, not 5…
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June 2023 by Brandy W.
I had a starter issue on my car and needed to be seen ASAP. I called at 9am on a Monday and they said to bring the car in and they'd take care of it that day.I dropped it off, ran home (I live 2 miles away) and they called to update me. I thought the starter, labor, and the tube thing (name is escaping me) for about $750 was decent for a Honda that is 16 years old. They could've probably found 72 things wrong because it's an old car, but stuck to the plan and off I went.Car was done 5 hours later and I ran back to get it. They applied the 10% discount from their website without me even asking--check for those discounts!Next to a bunch of restaurants, grocery stores, and coffee shop, so you can pop over to Coffee Bean for free wifi while you wait and they'll call you over.Headed back the following week for an oil change because I like these guys. Cheaper than the oil change places, too. Thanks for taking care of my vehicles, Sun Devil! Repeat customer for sure.
