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October 2023 by Dani Ryan
Jason is always fantastic, he takes his time answering my questions and always has a positive professional attitude. The technicians work quickly and I’ve never had a complaint. I use them for my personal vehicle as well as our fleet vehicles at my work.Services: Auto battery replacement
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October 2023 by Hannah Berghoff
Very happy with my experience! They were able to get me in quick and service done on the same day! I got my brakes serviced and they were very straightforward regarding what needs to be done and the price. Also called in to check with me before doing any repairs.Service: Brakes
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October 2023 by Nancy W
I was a walk in and still got in and done within twenty four hours. I am an insurance agent and deal with a lot of auto repair shops and felt the price was appropriate and the service was amazing. Was loyal to another shop but a friend had a good experience. Glad I listenedServices: Electrical repair
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October 2023 by Marcus O'Sullivan
My car died on the side of the road. I called and let them know it was coming in via tow. When I arrived, they were ready for me. They got me a quick quote with what was wrong with my car. They sent me a quote and called to follow up as well. The work (radiator replacement) was done by the end of the day and my car was ready for me to pick up after I was done with work. This is a great place and I’ll be back when I need work done.
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October 2023 by Becky Negron
In the past I have gone to other repair shops and I know at times I was taken advantage of. With Sun Devil, at least this location, I know they have my back. They do not make or recommend unnecessary repairs, they answer my question so I can make the best choice for myself, and I can honestly say I trust them . This is why I continue to come here. I am grateful for the service they provide. Their location is on Hayden and McDowell. You will not regret coming here. I haven’t.
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October 2023 by Chaz Wigington
Very prompt and did oil change, new power steering pump and rotors and pads all in the shift while at work. Easy drop off and picked up same day thank u guys. For once made life easy????
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September 2023 by J B
Dropped off my Expedition to get a minor repair done. I worked nearby so I was happy they were right there. The original problem I brought it in for was fixed, but they admitted they didn't have the part, so they jimmy-rigged something and the problem went away. But they gave it back to me with a new issue, it made a clicking noise from the vents, also it wouldn't go faster than 45mph. It wasn't like that when I brought it in originally. Then less than 2 days later, the part they made failed and it wasn't working anymore. Unable to drive it on the 101 or anywhere fast, I brought it back to address the clicking sound and get the original issue re-fixed. They told me that the clicking sound wasn't related to them and that they would fix the part they made again for free. I later learned from their employee that they re-wired some things and I asked them why they did that when that wasn't what I brought it in for. I accused them of causing the clicking sound by doing that. I told them for the whole time I had the truck, the wires were fine because it never did that before except for after they touched it. The clicking sound was immediate when they handed it over to me. I was in their shop, off McDowell and Hayden. One of the employees was upset about me talking about the clicking. He grabbed a stool, like he was going to throw it at me from behind the counter. The manager Barry then said for me to get out of his shop and never come back. I didn't even yell or anything. I was shocked. I left upset and went back to work. I called from my work and said that this was unacceptable and I needed them to make it right. He refused. I told him I was going to leave the truck in front of his house, until he fixed it. I told him I just noticed all the bad reviews and shouldn't have brought my truck there at all. He then hung up and called me back at my work asking for the manager of my work place, which was me. He said he was going to call the headquarters to get me fired, I told him I had already talked to my boss at headquarters about what he did and to go ahead and call the headquarters. It was too much for me to deal with, so I dropped it and had to buy a used car. It's over now, but if I can help just one person by not going there, then I've done something good. If you're curious, just go watch them work on vehicles for a few minutes, sit in the parking lot next to them and watch these shady looking people work there, it's a joke. You won't want to bring your vehicle there. I miss my Expedition so much and they killed it before it's time was up. They never refunded me for anything and shocked me with their unprofessionalism. Never go there! Now I only go to dealerships. I pay more, but thet back their work and never disrespect their customers like that. -Jason B
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August 2023 by Yea Iight
Josh Hockenbraugh is one of the best at Sun Devil. I highly recommend him and this place of business. Whatever you need their work is guaranteed. I went there to get my mirrors and windows fixed and they took less than an hour to get it done. Drove through the car wash to test them out very satisfied. Great work, thanks Sun Devil AutoServices: Auto power window repair
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August 2023 by Tracy Jo
FANTASTIC! Josh, Jason, and the rest of the team are wonderful! They’re professional, efficient, honest, and caring!After my tire flew off while I was driving, they took great care of me and my car! I had issues with my insurance company, which delayed my approval to perform the work and my payment and retrieval of my vehicle. Regardless, they were understanding and accommodating - they even moved my car into the shop at the end of EVERY DAY FOR OVER TWO WEEKS to keep it safe over night!Around a year ago, they fixed my car and were just as great then as they are now! They gave me a complete assessment of the problems, providing me with a ranking of the priorities and various repair options.Simply put, these guys are THE BEST and I wouldn’t dream of taking my car to anyone else!Services: Tires
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August 2023 by H Gray
As a woman I enjoy not being talked down to when I go to this Sun Devil Auto. I appreciate them telling me what is essential to fix, what can wait and what even I can repair myself. I will continue to be a loyal customer here as the respect seems to have continued even when management changes. Is it corporate culture? I don't know. I do know however that I like this location very much.
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August 2023 by DTM
Had a tire blow out that couldn't be fixed. They were able to get me back on the road quickly. Very courteous and explained things thoroughly. Will definitely use their services again.Service: Tires
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June 2023 by Sandy Tracey
Absolutely the best shop I’ve ever worked with! The staff is so helpful, kind, friendly, and knowledgeable. Even though I did not get the opportunity to do business with them, they went extraordinarily above and beyond to assist me with my vehicle needs in a time of confusion and urgency. I would absolutely recommend Josh, Jason, Nick, and all of the wonderful guys at Sun Devil.
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June 2023 by Tammy Bundy
They did 3 pages of repairs not listed I know my car needed work I was going there on a recommendation and I think I made the right choice. They guarantee their work and detailed everything they did which I appreciate.I feel confident in taking my care there again and recommending them to friends and family.Thank you Sun Devil AutoServices: Electrical
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June 2023 by Lauren Bolamperti
I got an oil change with Sun Devil Auto. Included in this oil change is a maintenance check of air filter, pumps, and tire rotations. They found that I could use an air filter change and quickly got my filter delivered and changed in a timely manner. I’m very appreciative of them for taking good care of my car and keeping me informed of where they were at in the process. I recommend Sun Devil Auto to anyone in need of routine maintenance, I’ll definitely be back.Service: Air & cabin filter replacement
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June 2023 by Tess G.
Pretty professional when asking for a quote however when I received the final amount I laughed and immediately denied. They wanted to charge as much as the dealership to replace a valve that costed 100 bucks to get from the dealership. 500-600 in labor? Get out of here. Went to another mechanic in Chandler and paid a third of the quote I received AND got a 2 year warranty. Don't waste your time.
