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July 2023 by Carina Lira
Jessica at The Sunglass Hut in Scottsdale Fashion Square is always amazing. She is very knowledgable and friendly and has always gone above and beyond to help out and shape glasses to our face and make sure they fit just right for your face. This is my 2nd pair of glasses I’ve bought from her over the past year.
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June 2023 by Amber Industrious
Your in store associates at the Scottsdale fashion mall are phenomenal! It was three gentlemen who were extremely helpful and patient with me. They truly all need a raise! Outstanding customer service!
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June 2023 by Google user
Your in store associates at the Scottsdale fashion mall are phenomenal! It was three gentlemen who were extremely helpful and patient with me. They truly all need a raise! Outstanding customer service!
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February 2023 by Melissa Ilg
Wow! I have been so impressed with our experience with the Sunglass Hut at Macy's! Jessica assisted us, and she was one of the best associates I've worked with in retail in the past 5 years. Thank you! She went above and beyond to assist in our quest to find a specific pair of frames - highly communicative, very knowledgeable and willing to lean in. Highly recommend this location and Jessica!
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February 2023 by Terri Splaine
I had a great time with Jessica. Got the best Versace sunglasses ever. THANK YOU .
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December 2022 by QuinZen
I came here with the intent of leaving with one pair shades but left with two, Maggie (hope I spelled that right) made the experience enjoyable and Jessica was just as much a pleasure to work with. Thank you
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September 2022 by N D
I encountered issues with my Tom Ford sunglasses. Luckily I spoke to Jessica who also happened to be the store’s manager. Jessica kindly took the time to not only repair my glasses but to engage me in extremely pleasant conversation, even offering me water while I waited. She’s certainly one of the best I’ve encountered at Macys.
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July 2022 by Nathan Spivey
I went into the store because my glasses broke at the nose. Jessica was super amazing helping me. They didn’t have the same glasses at her store so she called other locations to see if they had it. She went to a different store in the mall to get them twice. (First pair didn’t have the mirror lenses). Samantha was a great fill in while I waited for her to return. She went above and beyond to help me. I highly recommend going to get your sunglasses here. Thank you again Jessica for all your help!!
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January 2022 by Jay Olvera
Amazing service. Will be visiting again soon
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October 2021 by John A.
I went in to Scottsdale fashion mall and tried on glasses they ignored me for about 10 minutes then when I was trying on glasses and putting them down the lady that worked there got upset that I was trying si many pairs that she called security so as I was checking out a security guard came up and started telling my wife not to talk to the associate that she's not allowed to talk to her all we did eas try on several pairs and they called security on us I was at the register paying when this happened and did not continue my purchase.ive been buying my sunglasses here for years and I will never buy here again.please buy you're sunglasses somewhere else they are a bunch of racist fucks here do not give them your money.to the ladies that work at the Scottsdale fashion mall location I hope you get fired!!
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September 2021 by Clayton L.
I went here today later around 7pm and there definitely seemed to be a lot of customers here. I always wish this store was a little bigger but you obviously can't build it out more. I think this store has been in Fashion Square Mall for quite a long time. I bought a pair of Prada shades in 2017 and even though not a ton of wear since then as I have another pair of sunglasses the nose piece fell off on them but I did still have the piece thankfully as well as the original receipt. Kianna helped me put these back together which really is a science she has an entire kit and everything. It's employees like that who go very far in life I was very impressed. Keep doing what you're doing Sunglass Hut.
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September 2021 by Angelica V
Kali was very friendly, patient, and extremely helpful! Pleasant experience.
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June 2021 by Edan Manheim
Just purchased a pair of Persols at this location. Jessica the store Manager was extremely knowledgeable, helpful, and friendly!! Highly recommend to shop at this location, you’ll be happy you did.
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May 2021 by Lavinia Ile
Went to Tiffany & Co to buy a pair of sunglasses. They had a very poor and limited selection! I was on my way to another store when I passed a Sunglass Hut and noticed the large selection of T&Co sunglasses. The staff there was very friendly and helpful too!
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October 2020 by Ryan Jensen
Bought a pair of sunglasses less than two weeks ago. My wife didn't like the look and so I went to return them. They had been worn once, otherwise they were in the case the entire time. I wasn't too concerned because the "perfect pair promise" advertises an easy return. Anyways, the associate who sold me the glasses (Brittany) takes the glasses and spends the next 5 minutes rubbing them. She then states that there is a tiny scratch in them and that a return isn't possible. I've attached a picture of the glasses so that the average viewer can assess the condition for themselves.Upon further review it appears that this is fairly common and that associates try to make the return process as difficult as possible. Hoping that Sunglass Hut can rectify this otherwise they've lost a customer and I'm moving over to a company with a respectable return policy like Nordstrom.Note: This is for the kiosk location at the Fashion Square Mall.